pc clean up help request (part 1)

Re: pc clean up help request (part 2)

Welcome to Majorgeeks!

I doubt the problems you are describing with having to reset your router have anything to do with malware but let's fix what I see and go from there.

In the future please on run on copy and the correct copy of HijackThis at a time. Your log showed the below:
C:\Program Files\HJT\HijackThis.exe <--- delete this copy
C:\Program Files\HJT\analyse.exe
You have Ad-aware 6 Professional installed. Did you know that this is way out of date? Ad-aware SE is the current version.
Uninstall CounterSpy now since we are finished with this trial which will expire. It also could get in our way.

Make sure viewing of hidden files is enabled (per the tutorial).
Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [Red Swoosh EDN Client] C:\Program Files\RSNet\RSEDNClient.exe
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = D:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
After clicking Fix, exit HJT.
Boot into safe mode and use Windows Explorer to delete:
C:\Program Files\RSNet\RSEDNClient.exe
D:\Program Files\RSNet\RSEDNClientUninstaller.exe
D:\WINDOWS\Coder\_1-hags-1-0-.exe
D:\WINDOWS\RSEDNClientUninstaller.exe
D:\Program Files\Logitech\Resource Center\installers\wildtangent\blastrb2.exe
C:\Program Files\RSNet <--- the whole folder
D:\Program Files\RSNet <--- the whole folder

Now run Ccleaner.

Now reboot in normal mode
Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Now attach the below new logs and tell me how the above steps went.

1. GetRunKey
2. ShowNew
3. HJT

Make sure you tell me how things are working now!
Reminder Note: Once we have determined you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 1 of the READ & RUN ME. This only applies to if using WinXP or WinMe.

 

At the time you attached your HJT log in message # 2, you had both of those running. Look at the log for yourself. You probably ran HijackThis.exe and never shut it down before renaming the process and running it again.

Your logs are clean! Just delete the below two folders leftover from CounterSpy:
C:\Documents and Settings\Thom Waller Jr\Local Settings\Application Data\Sunbelt Software
C:\Program Files\Sunbelt Software


If you are not having any other malware problems, it is time to do our final steps:

1. If we used Pocket Killbox during your cleanup, do the below
   • Run Pocket Killbox and select File, Cleanup, Delete All Backups
2. If we used ComboFix you can delete the ComboFix.exe file and associated C:\combofix.txt log that was created.
3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
4. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
5. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
6. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
7. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
8. If you are running Windows XP or Windows ME, do the below:
   • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
9. After doing the above, you should work thru the below link:
   • How to Protect yourself from malware!

 

You're welcome. Surf safely!