Help...Virus Attack

Welcome to Majorgeeks!

Quite often poor performance/slow PCs are mostly due to what and how many applications are being run. Your may fit into this category since you have so much running and you really need to take a good look at your own log and come up with a list of items you don't recognize. Also while doing that, decide whether there are items you recognize but don't need.

At any rate to work on your malware problems (which you do have) you must try to do as much of the below as possible. The more you do, the better the chance that we can help you. The more logs the better. Also make sure HijackThis is installed and renamed as requested.

Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, renaming, running, and posting HijackThis logs as attachments.

• Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
• Make sure you check version numbers and get all updates.
• Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

• After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:

Downloading, Installing, and Running HijackThis​

Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.​

• When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
  • CounterSpy - only for Windows XP, 2K, & NT users
  • AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy. - only for Windows XP, 2K, & NT users
  • Bitdefender - from step 6
  • Panda Scan - from step 6
  • runkeys.txt - the log from GetRunKey.bat
  • newfiles.txt - the log from ShowNew.bat
  • HijackThis

NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!

 

Uninstall the below old versions of software:
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 6
J2SE Runtime Environment 5.0 Update 9

Make sure you reboot after uninstalling the above!

After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment

Uninstall the Sunbelt CounterSpy trial since we are finished with it now! Then delete the below two folders which may be left behind by the uninstall:
C:\Documents and Settings\All Users\Application Data\Sunbelt Software
C:\Program Files\Sunbelt Software


Continue by downloading two tools we will need

- Process Explorer

- Pocket KillBox

Extract them to their own folder somewhere that you will be able to locate them later.

Make sure you have rebooted in Normal Mode (do not open any other processes)
Also make sure that one and only one Internet Explorer browser is opened up

- Run Process Explorer

In the top section of the Process Explorer screen double click on winlogon.exe to bring up the winlogon.exe properties screen. Click on the Threads tab at the top.

Once you see this screen click on each instance of ddabc.dll once and then click the kill button. After you have killed all of the winhab32.dll under winlogon click ok. (If you do not find the dll, just continue on.)

Now repeat the above step for the below DLLs (If you do not find the dll, just continue on):
nnnljki.dll

Next double click on explorer.exe and again click once on each instance of ddabc.dll and kill it. (If you do not find the dll, just continue on.)

Now repeat the above step for the below DLLs (If you do not find the dll, just continue on):
nnnljki.dll

Next double click on iexplore.exe and again click once on each instance of ddabc.dll and kill it. (If you do not find the dll, just continue on.)

Now repeat the above step for the below DLLs (If you do not find the dll, just continue on):
nnnljki.dll

Now just exit Process Explorer.

Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O2 - BHO: (no name) - {6D797CF1-3D5E-4436-B891-0F12DEFBACA9} - C:\WINDOWS\system32\nnnljki.dll (file missing)
O2 - BHO: (no name) - {9974412C-BA00-4581-ABDD-5F9D52D8C559} - (no file)
O2 - BHO: (no name) - {C41AEDC3-F82C-46AC-91D9-BC991F1D2F05} - C:\WINDOWS\system32\ddabc.dll
O4 - HKLM\..\Run: [SoundService] rundll32.exe "C:\WINDOWS\system32\qganvxec.dll",setvm
O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O20 - Winlogon Notify: ddabc - C:\WINDOWS\system32\ddabc.dll
O20 - Winlogon Notify: nnnljki - nnnljki.dll (file missing)

After clicking Fix, exit HJT.

Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Now run Pocket Killbox by doubleclicking on killbox.exe

• select File, Cleanup, Delete All Backups
• Choose Tools > Delete Temp Files and click Delete Selected Temp Files.
• Then after it deletes the files click the Exit (Save Settings) button.

NOTE: Pocket Killbox will only list the added files it is able to find on the system. So when you do the below, if some files do not show in the list after pasting them in, just continue.

Select:

• Delete on Reboot
• then Click on the All Files button.
• Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

C:\Program Files\a.txt
C:\462.tmp
C:\WINDOWS\system32\ddabc.dll
C:\WINDOWS\system32\jkhfg.dll
C:\WINDOWS\system32\qganvxec.dll
C:\WINDOWS\system32\nnnljki.dll
C:\WINDOWS\system32\cbadd.bak1
C:\WINDOWS\system32\cbadd.bak2
C:\WINDOWS\system32\cbadd.tmp
C:\WINDOWS\system32\cbadd.ini
C:\WINDOWS\system32\cbadd.ini2
C:\WINDOWS\system32\cexvnagq.ini
C:\WINDOWS\system32\gfhkj.ini
C:\WINDOWS\system32\jwioxqdj.ini

• Return to Killbox, go to the File menu, and choose Paste from Clipboard.
• Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt.

If you receive a PendingFileRenameOperations prompt, just click OK to continue (But please let me know if you receive this message!).

If Killbox does not reboot just reboot your PC yourself.

Now run Ccleaner!

Now attach the below new logs and tell me how the above steps went.

1. GetRunKey
2. ShowNew
3. HJT

Make sure you tell me how things are working now!

Reminder Note: Once we have determined you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 1 of the READ & RUN ME. This only applies to if using WinXP or WinMe.

 

Actually you were behind! You should have already done that in step 6 of the READ ME. Take a look!


Your problems spread inbetween the time you first posted and doing my fix. We have some more to do.

Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O2 - BHO: (no name) - {D38439EC-4A7F-42b4-90C2-D810D7778FDD} - C:\WINDOWS\system32\gusvbkqf.dll

After clicking Fix, exit HJT.

Now run Pocket Killbox by doubleclicking on killbox.exe

• select File, Cleanup, Delete All Backups
• Choose Tools > Delete Temp Files and click Delete Selected Temp Files.
• Then after it deletes the files click the Exit (Save Settings) button.

NOTE: Pocket Killbox will only list the added files it is able to find on the system. So when you do the below, if some files do not show in the list after pasting them in, just continue.

Select:

• Delete on Reboot
• then Click on the All Files button.
• Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

C:\WINDOWS\system32\chg.exe
C:\WINDOWS\system32\lbbmcjrf.exe
C:\WINDOWS\system32\mgpydqdl.exe
C:\WINDOWS\system32\mqwrielc.exe
C:\WINDOWS\system32\pvapybtl.exe
C:\WINDOWS\system32\rfastyct.exe
C:\WINDOWS\system32\vrgtlqif.exe
C:\WINDOWS\system32\vxxevdea.exe
C:\WINDOWS\system32\ccytyghe.dll
C:\WINDOWS\system32\gusvbkqf.dll
C:\WINDOWS\system32\hxwyeroo.dll
C:\WINDOWS\system32\qmhnelgh.dll

• Return to Killbox, go to the File menu, and choose Paste from Clipboard.
• Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt.

If you receive a PendingFileRenameOperations prompt, just click OK to continue (But please let me know if you receive this message!).

If Killbox does not reboot just reboot your PC yourself.

After reboot locate the below folder and delete if found:
C:\Program Files\VSAdd-in

Now run Ccleaner!

Now attach the below new logs and tell me how the above steps went.

1. GetRunKey
2. ShowNew
3. HJT

Make sure you tell me how things are working now!

 

Before doing anything else, open up the newfiles.txt log and tell me what date and time you see on line 17 of the file.


Also you did not tell me how things are currently working.

 

What I was getting at was that you were previously trying to upload the same old newfiles.txt log. You had not re-run ShowNew.bat. Now you did just completed re-running ShowNew.bat at Fri March 23, 2007 04:05:29 PM

You did not need to add the 123 to it to the current log you just posted.

In the morning when you ran GetRunKey at Fri March 23, 2007 07:46:44 AM
You just did not run ShowNew to get a new log at that same time frame and that is why you could not attach it. It was the same old log.



Another file showed up that needs to be deleted. Either use Pocket Killbox or delete the below manually:
C:\WINDOWS\system32\msnxymgc.dll

Then attach another NEW log from ShowNew.

 

You logs are basically clean except one file I had you delete (chg.exe) is not back and also some new strange looking files showed up. Do you know what the below are from/for?

Code:

"C:\WINDOWS\system32\"
chg.exe       Mar 23 2007      114688  "chg.exe"

"C:\WINDOWS\Temp\"
00wcjku_.dll  Mar 23 2007           0  "00wcjku_.dll"
00wcjku_.err  Mar 23 2007           0  "00wcjku_.err"
00wcjku_.out  Mar 23 2007           0  "00wcjku_.out"
00wcjku_.tmp  Mar 23 2007           0  "00wcjku_.tmp"
00wcjk~1.cmd  Mar 23 2007         925  "00wcjku_.cmdline"
00wcjk~1.cs   Mar 23 2007      179432  "00wcjku_.0.cs"

You can have HJT fix the below lines which are not needed. This will help speed things up a little.
O4 - HKLM\..\Run: [Reminder] C:\WINDOWS\Creator\Remind_XP.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [HPHUPD05] C:\Program Files\Hewlett-Packard\\{5372B9A6-6E51-4f90-9B40-E0A3B8475C4E}\hphupd05.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"


Everything else left now you will have to decide whether you need it or not. You have a ton of stuff running and I would bet you don't really need a lot of it. This quite typically of many laptops which barely run because way too many processes and device driver items get loaded. You have to be careful when you install software on your PC. Too many companies just install all kinds of junk that really is not necessary.

 

Well the one in the C:\Windows\Temp folder should go away just by running CCleaner but I still wonder what you ran on March 23 rd that created them.

Can you put the c:\windows\system32\chg.exe file into a ZIP file and attach it here?

 

Attach a new log from ShowNew and let's see what is there now.

 

Your log is clean. If you are not having any other malware problems, it is time to do our final steps:

1. If we used Pocket Killbox during your cleanup, do the below
   • Run Pocket Killbox and select File, Cleanup, Delete All Backups
2. If we used ComboFix you can delete the ComboFix.exe file and associated C:\combofix.txt log that was created.
3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
4. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
5. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
6. If we had you run Avenger, you can delete all files related to Avenger now.
7. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
8. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
9. If you are running Windows XP or Windows ME, do the below:
   • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

I doubt they are being sent to your from Outlook! They are being received by Outlook! They are probably incoming spam mail and the sender address is probably just being spoofed.

 

You're welcome. Surf safely!