I'm redirected from Google searchlist & Spybot crashing PC. Any suggestions welcome

Re: I'm redirected from Google searchlist & Spybot crashing PC. Any suggestions welco

Welcome to Majorgeeks!

Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.

• Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
• Make sure you check version numbers and get all updates.
• Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

• After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:

Downloading, Installing, and Running HijackThis

Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.




​

• When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
  • CounterSpy
  • AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy
  • Bitdefender - from step 6
  • Panda Scan - from step 6
  • runkeys.txt - the log from GetRunKey.bat
  • newfiles.txt - the log from ShowNew.bat
  • HijackThis

NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!

 

Re: Still problems after Read&Run,PC shuttting down

Please see step 2 of the READ ME. You still have file extensions hidden. You must uncheck this!

Uninstall the Sunbelt CounterSpy trial since we are finished with it now! Then delete the below two folders which may be left behind by the uninstall:
C:\Documents and Settings\All Users\Application Data\Sunbelt Software
C:\Program Files\Sunbelt Software

Also uninstall Microsoft AntiSpyware which is no longer supported!

Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe" <-- may be gone already after uninstalling
O17 - HKLM\System\CCS\Services\Tcpip\..\{593C0DEC-C86F-4AD5-9A50-7EC393E5156A}: NameServer = 85.255.114.198,85.255.112.176
O17 - HKLM\System\CCS\Services\Tcpip\..\{7B055553-2156-41FF-9296-51B60502FD4A}: NameServer = 85.255.114.198 85.255.112.176
O17 - HKLM\System\CCS\Services\Tcpip\..\{DCDCF558-5923-44F6-9291-68E30D913D3F}: NameServer = 85.255.114.198,85.255.112.176
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.114.198 85.255.112.176
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.114.198 85.255.112.176
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.114.198 85.255.112.176

After clicking Fix, exit HJT.

Now reboot in normal mode

Now attach the below new logs and tell me how the above steps went.

1. GetRunKey
2. ShowNew
3. HJT

Make sure you tell me how things are working now!

 

Re: I'm redirected from Google searchlist & Spybot crashing PC. Any suggestions welco

Problems like this are typically not due to malware. Normally it is due to a physical problem like:
- problem on you hard disk ( do an error check and a defrag)
- problem in your registry ( a registry cleaner may help )
- corruption in Spybot (uninstall, reboot <--- do not skip the reboot, reinstall )


Your logs are clean. If you are not having any other malware problems, it is time to do our final steps:

1. If we used Pocket Killbox during your cleanup, do the below
   • Run Pocket Killbox and select File, Cleanup, Delete All Backups
2. If we used ComboFix you can delete the ComboFix.exe file and associated C:\combofix.txt log that was created.
3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
4. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
5. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
6. If we had you run Avenger, you can delete all files related to Avenger now.
7. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
8. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
9. If you are running Windows XP or Windows ME, do the below:
   • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!