Vundo & Other Problems

Re: BitDefender Scan

Welcome to Major Geeks!

In the future please do not post any logs inline. Also please follow the directions for obtaining a correct BitDefender log. It should not be a text file. It is supposed to be an HTML file with the .HTML extension changed to .txt.


Also go back to step 0 and follow the directions given for not using MSconfig to control startups. You MUST select Normal Startup mode as requested.

Then you need to go back to step 2 and properly follow all the directions for unhidding everything for your Windows XP OS. You did not do step 2.


Then attach new logs from GetRunKey and HJT

 

Re: BitDefender Scan

Where is the AVG Antispyware log?

Also you did not uninstall Viewpoint Media Player as requested in step 0.

And you did not uninstall the below old Sun Java versions and update to the new version as requested in step 6:

J2SE Runtime Environment 5.0 Update 10
Java 2 Runtime Environment, SE v1.4.2_03

 

Okay then that means you just have an improper setting in your registry and you are not getting what you think you are getting. Part of the fixME.reg patch that I will give further down will fix this.

Before we get started fixing things, you have to get HJT installed as requested. You have the below which is exactly where we specify not to install it:

C:\Documents and Settings\Ryan Wolsey\Desktop\Virus Removal Tools\HJT\analyse.exe

Install it here: C:\Program Files\HJT\analyse.exe


Start by downloading two tools we will need

- Process Explorer

- Pocket KillBox

Extract them to their own folder somewhere that you will be able to locate them later.

Make sure you have rebooted in Normal Mode (do not open any other processes)
Also make sure that one and only one Internet Explorer browser is opened up

- Run Process Explorer

In the top section of the Process Explorer screen double click on winlogon.exe to bring up the winlogon.exe properties screen.
Click on the Threads tab at the top.

Once you see this screen click on each instance of jkkli.dll once and then click the kill button.
After you have killed all of the jkkli.dll under winlogon click ok. (If you do not find the dll, just continue on.)

Now repeat the above step for the below DLLs (If you do not find the dll, just continue on):
vgmvroqe.dll

Next double click on explorer.exe and again click once on each instance of jkkli.dll and kill it.
(If you do not find the dll, just continue on.)

Now repeat the above step for the below DLLs (If you do not find the dll, just continue on):
vgmvroqe.dll

Next double click on iexplore.exe and again click once on each instance of jkkli.dll and kill it.
(If you do not find the dll, just continue on.)

Now repeat the above step for the below DLLs (If you do not find the dll, just continue on):
vgmvroqe.dll

Now just exit Process Explorer.

Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.myway.com/jsp/dellsidebar.jsp?p=DE
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll
O2 - BHO: (no name) - {21B7BCA3-41C7-42B8-933B-63ED82A695E8} - C:\WINDOWS\system32\jkkli.dll
O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll
O2 - BHO: (no name) - {67C55A8D-E808-4caa-9EA7-F77102DE0BB6} - C:\WINDOWS\system32\vgmvroqe.dll
O2 - BHO: (no name) - {81584DB6-FAF6-4B32-8593-614019076C92} - C:\WINDOWS\system32\eqfqumxf.dll (file missing)
O2 - BHO: (no name) - {A5366673-E8CA-11D3-9CD9-0090271D075B} - (no file)
O3 - Toolbar: (no name) - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - (no file)
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O20 - Winlogon Notify: jkkli - C:\WINDOWS\system32\jkkli.dll

After clicking Fix, exit HJT.

Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Now run Pocket Killbox by doubleclicking on killbox.exe

• select File, Cleanup, Delete All Backups
• Choose Tools > Delete Temp Files and click Delete Selected Temp Files.
• Then after it deletes the files click the Exit (Save Settings) button.

NOTE: Pocket Killbox will only list the added files it is able to find on the system. So when you do the below, if some files do not show in the list after pasting them in, just continue.

Select:

• Delete on Reboot
• then Click on the All Files button.
• Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

C:\Documents and Settings\Ryan Wolsey\Local Settings\Temp\ywqjtkga.dll
C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll
C:\WINDOWS\soft.exe
C:\WINDOWS\system32\jkkli.dll
C:\WINDOWS\system32\vgmvroqe.dll
C:\WINDOWS\system32\ilkkj.bak1
C:\WINDOWS\system32\ilkkj.ini

• Return to Killbox, go to the File menu, and choose Paste from Clipboard.
• Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt.

If you receive a PendingFileRenameOperations prompt, just click OK to continue (But please let me know if you receive this message!).

If Killbox does not reboot just reboot your PC yourself.

After reboot locate the below folder and delete if found:
C:\Program Files\MyWaySA

Now run Ccleaner!

Now attach the below new logs and tell me how the above steps went.

1. GetRunKey
2. ShowNew
3. HJT

Make sure you tell me how things are working now!

Reminder Note: Once we have determined you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 1 of the READ & RUN ME. This only applies to if using WinXP or WinMe.

 

Don't touch System Restore until I request it. You still have problems!

When you run the below fixME.reg patch, take notice of the message you get from Windows and tell me exactly what it says.

Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Use Pocket Killbox to delete the below two files:
C:\WINDOWS\system32\ciufrjvp.dll
C:\WINDOWS\system32\ytxueiom.dll


Now attach new logs from GetRunKey and ShowNew.

 

But you did not attach them.

 

I see MyWay Search Assistant in your Uninstall Programs list at the end of the ShowNew log. See if you can uninstall it via Add/Remove programs. If not, then run the below and attach the log from it:

Getting Uninstall Programs List From The Registry

 

But it is not attached. You have to watch the Manage Attachments window for possible error messages or sometime it will not upload at all (the button may not work). Clearing your IE cache and clicking refresh will often fix this problem.


If you are not having any other malware problems, it is time to do our final steps:

1. If we used Pocket Killbox during your cleanup, do the below
   • Run Pocket Killbox and select File, Cleanup, Delete All Backups
2. If we used ComboFix you can delete the ComboFix.exe file and associated C:\combofix.txt log that was created.
3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
4. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
5. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
6. If we had you run Avenger, you can delete all files related to Avenger now.
7. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
8. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
9. If you are running Windows XP or Windows ME, do the below:
   • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

Attach a log that shows what Ad-Aware is finding.

 

Are you saying that Ad-Aware cannot fix that registry key? Did you try?


If it cannot fix it then try the below.

Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

If the above registry patch does not work, it more than likely means that ownership or permissions on the registry key have been changed to make it more difficult for anyone to remove. If that is the case, I will give you a different method of removing it.

 

I'm not sure from this whether you are saying that you still found it after running the patch or not. All you said was Ad-Aware cannot fix it but you did not clearly say that the registry patch did not work.

Just in case it did not work. Do the below!

Please download and install Registrar Lite Make sure you select a Majorgeeks download link and not the Authors!

Run Registrar Lite navigate to each of the following keys (one at a time) and take ownership of them (I explained how to do that further down).

HKEY_LOCAL_MACHINE\software\winhound.com

To take ownership of the key do the following:

• Copy & Paste the registry key from above into the Address bar of Registrar Lite and hit the enter key. This will bring you to the registry key.
• Click-on Security in the top Menu
• Select Take Ownership
• Repeat these steps for all of the registry keys given above before continue to the next steps below.
• Now leave RegistrarLite running and continue
• Now run the fixME.reg REGISTRY PATCH you previously downloaded.
• Tell me the results. Any error messages?
• Now in Registrar Lite click View and then Refresh
• Now navigate one at a time to each of the above keys we took ownership of to make sure they were deleted.
• If any of the keys still exist, move on down to PART 2 - Setting Permissions for Everyone below!.

PART 2 - Setting Permissions for Everyone
Run the below if some of the registry keys still exist after running the above steps.

Now I want you to use Registar Lite again to navigate to each of the below keys (one at a time) by pasting them into the Address Bar and hitting return. But this time click the Security menu item and select Edit Permissions so we can change permissions to everyone ( I describe this down below the list of registry keys).

After click Edit Permissions , here is what I expect you to see in the Group or user names area of the form:

Everyone
SYSTEM

Select Everyone by clicking on it. Now at the bottom in the Permissions box click the check box for Full Control. The click Apply and then OK to get back to the main Registrar Lite screen. Nowright click on the registry key and select Delete. The click View and Refresh. Check to see if the registry key just deleted truly deleted. If so, move on to the next to work thru the whole list. If it does not delete, I want you to boot into safe mode and repeat these exact same steps to see if we can do it from safe mode.

Then reboot your PC!

Now run Ad-Aware. Is it still detecting anything?

 

Use the Security tab to Edit Permissions and this time click the Add button. On the next window add Everyone into the box titled Enter the object names to select (examples): and the click OK. Now continue with the previous instructions since the Everyone entry should now appear.

 

Okay try doing the steps again but on all of the registry keys and do each key in the following order:

HKEY_LOCAL_MACHINE\SOFTWARE\WinHound.com\WinHound\WinHound\License
HKEY_LOCAL_MACHINE\SOFTWARE\WinHound.com\WinHound\WinHound
HKEY_LOCAL_MACHINE\SOFTWARE\WinHound.com\WinHound

 

Try taking ownership and setting permissions at a higher level in the registry key. That is select HKEY_LOCAL_MACHINE\SOFTWARE and change ownership and permissions there, then navigate down to the below keys and try to delete them again:

HKEY_LOCAL_MACHINE\SOFTWARE\WinHound.com\WinHound\WinHound\License
HKEY_LOCAL_MACHINE\SOFTWARE\WinHound.com\WinHound\WinHound
HKEY_LOCAL_MACHINE\SOFTWARE\WinHound.com\WinHound


If that does not work, run this Using Sophos Anti-Rootkit and attach the log

 

Have you tried removal in safe boot mode?

Do any of the below folder and files exist?

Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

 

If you still have a problem with WinHound, try the below. It had been helpful in sometime removing all traces.


I'm going to post two sets of instructions below. Each will be enclosed in separate Quote boxes. Make sure to complete the first one 100% before moving on to the second one.

ATTACH THE FIRST LOG NOW BEFORE CONTINUING OR YOU WILL OVERWRITE IT!!!! And then immediately continue on to the below steps.

Now attach new logs from:

• GetRunKey
• ShowNew
• HJT

How are things working now?

 

Which browser are you using? Only the first rapport.txt log is attached. If you can get your PC to boot again, try attaching the second one now after emptying your browser cache and the clicking refresh. Have you tried booting in safe mode AFTER a total power down? What about Last Known Good configuration?

Now this is baffling because SmitFraudFix would not remove anything but malware, if found. The first rapport.txt log did show that it saw winhound. So all that it may have removed would be the winhound registry entries. I'm checking to see what I can find on this now.


NOTE that this does not sound good though. The only work around on for this may be a reinstall or possibly a repair install.

 

That is why I'm baffled too! The SmitFraudFix program we were running is run literally a thousand or more times per week all over the world without causing problems. I have personally never seen it cause any issues. In addition, all it noted in the first log was the same Winhound registry key that we had already been trying to remove.

You need a Windows XP SP2 bootable CD (borrow one if you do not have on). The kind of procedure I'm referring to should help to preserve your data. See this: XP's No-Reformat, Nondestructive Total-Rebuild Option

This kind of boot problem is the reason why it is so irresponsible of PC manufacturers for no providing a bootable system CD with each PC shipped. This should be the default. System Recovery Disks basically put you back to the way the PC was shipped to you which is not what most people would ever want.

I doubt it. It seems more likely to be something related to the registry. And most recovery methods are typically a repair install, a rebuild of the registry, or a reinstall. The first two options definitely require a bootable Windows CD. The third can be done with your recovery disks or with a bootable CD for your OS but it is destructive (meaning it erases your data).

Yes I know and I really feel bad about this. I just don't understand what went wrong.

 

If there are important files on the hard disk, you may be able to recover them by installing this hard disk into another PC as a slave drive ( or just as a secondary non-bootable drive on a separate controller )and then copying them to the other PC. This is assuming that the hard disk does not have physical problems that prevent it from being accessed.

Do you have another PC where you can try this?