Followed Tutorial still need some help.

Discussion in 'Malware Help (A Specialist Will Reply)' started by speedlg, Apr 15, 2007.

  1. speedlg

    speedlg Private E-2

    Great website. I followed the tutorial and the computer is 90% faster. A few things still happen.

    1. Error message on start up: Error loading mcdsrv16_070412.dll
    2. Once in a while I get a pop up browser with caiyu.com some chinese website.

    I ran hijack this and I deleted some obvious registry faults. I then re-ran the malware removal procedure tutorial after the computer started running about 90% faster. Before the registry entries were removed I could not even use the computer, svchost.exe was using all the resources. The log files were made after the second malware removal procedure go round.

    Log files attached
     

    Attached Files:

  2. speedlg

    speedlg Private E-2

    Part 2 file upload

    Here are the other logfiles
     

    Attached Files:

  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Re: Part 2 file upload

    Welcome to Major Geeks!

    Wow! You are very badly infected!!!!! I'm not sure how many people are using this PC, but whoever is needs to be alot more careful where they surf and what they are downloading and clicking on.

    We have a lot of work to do so let's dig in! I'm going to be posting multiple messages since there is so much to do. Posting it in one message would get to long and confusing. Finish the procedures in the order posted.

    Procedure # 1:

    • Click on Start, then Run ... type services.msc into the box that opens up, and press 'OK'.
    • On the page that opens, scroll down to error monitor
    • then right click the entry, select Properties and press Stop Service.
    • When it shows that it is stopped, next please set the Start-up Type to 'Disabled'.
    • Now repeat the above to Stop and Disable the below two Services (if you do not find them or get any errors, just continue):
      • McAfee Real-time Scanner
      • McAfee SystemGuards
    • Click OK until you get back to Windows.
    • Next, run HJT, but instead of scanning, click on the None of the above, just start the program button at the bottom of the choices.
    • At the lower right, click on the Config button
    • Then click the Misc tools button
    • Select Delete an NT Service
    • Copy/paste EmonSrv into the box that opens, and press OK
    • If you receive any error messages just ignore them and continue.
    • Now repeat the above to delete the below two Services (if you do not find them or get any errors, just continue):
      • McShield
      • McSysmon
    • Now exit HJT but do not reboot when it tells you it needs to. We will do that further down after running HJT again to fix some other items.

    Now Copy the bold text below to notepad. Save it as fixFAss.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Now move on to my second procedure!
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Re: Part 2 file upload

    Procedure # 2:


    Please run HijackThis and click on the Open the Misc Tools Section button on the open page. Then select Open process manager on the left-hand side. Look for the following process (or processes) and one at a time kill them by selecting it and then click Kill process. Then click yes.
    C:\WINDOWS\system32\lfrmewrk.exe
    C:\WINDOWS\system32\MSRundll.exe
    C:\WINDOWS\system32\MSRundll.exe

    After killing all the above processes, click Back.
    Then please click Scan and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.myway.com/
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8082
    F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,rundll32.exe C:\WINDOWS\system32\mcdsrv16_070412.dll start
    O2 - BHO: (no name) - AutorunsDisabled - (no file)
    O2 - BHO: CPPIE Class - {C6844939-C324-41E0-84D0-D42F8DA5EBAD} - C:\WINDOWS\system32\hbcmd.dll
    O2 - BHO: macfed Class - {CB7CA266-4479-4997-86AF-7554AA8A0AF4} - C:\WINDOWS\system32\NAVIGA~1.DLL
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O9 - Extra button: ²Æ¸»Í¨ - {C1F0024B-8278-4999-B7E6-2718426D9FE6} - C:\Program Files\²Æ¸»Í¨\caif.dll (HKCU)
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab

    After clicking Fix, exit HJT.

    Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Now move on to the third procedure!
     
  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Procedure # 3:


    Download The Avenger by Swandog46, and save it to your Desktop.
    • Extract avenger.exe from the Zip file and save it to your desktop
    • Run avenger.exe by double-clicking on it.
    • Check the 'Input script manually' box.
    • Click on the magnifying glass icon.
    • Copy everything in the Quote box below, and paste it in the box that opens:
    • Now click the 'Done' button.
    • Click on the traffic light icon and OK the prompt.
    • You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
    • A log file from Avenger will be produced at C:\avenger.txt
    Uninstall the below old versions of software:
    Java 2 Runtime Environment, SE v1.4.2

    Make sure you reboot after uninstalling the above!

    After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment


    Now attach the below new logs and tell me how the above steps went.

    1. avenger.txt
    2. GetRunKey
    3. ShowNew
    4. HJT
     
  6. speedlg

    speedlg Private E-2

    Thanks for the help. The chinese websites no longer open. When I click on my Local Disk C: drive in My Computer it asks me which program I want to open it with. I just right click on the icon and select open and it opens with no problem. Is this a clue to a possible problem?

    The computer seems to be running at it's usual speed, however when I access My Computer sometimes I have to click it twice in the start menu and even then it takes about 10-15 seconds before the window opens.

    I looked at the HJT log and I noticed some of the items you asked me to delete were still present.

    Once again I can't thank you enough for your help. Believe it or not this happened after clicking on one website. We do custom embroidery here and I was getting a quote on some digitizing from a new company from a trade magazine. The website was chinastitch.com. It said click here for a quote and I clicked on it and that's when I just watched it all unfold right in front of me. McAfee told me it caught a trojan but even after I blocked it, the troubles began.
     

    Attached Files:

  7. speedlg

    speedlg Private E-2

    Here's the last file you requested.
     

    Attached Files:

  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    In your first HJT log the below line showed:
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll

    Now it shows like this:
    O20 - Winlogon Notify: igfxcui - igfxsrvc.dll (file missing)

    Did you delete this file on your own? This is for your Intel Graphics Card. My procedures did not ask for this to be deleted.

    It also looks like you did not properly perform the stopping disabling, and deleting of the services in the first part of Procedure # 1 . Only the McAfee SystemGuards service was removed. Are you sure you did them properly? And now a new bad service has appeared. Let's try this again.
    • Click on Start, then Run ... type services.msc into the box that opens up, and press 'OK'.
    • On the page that opens, scroll down to error monitor
    • then right click the entry, select Properties and press Stop Service.
    • When it shows that it is stopped, next please set the Start-up Type to 'Disabled'.
    • Now repeat the above to Stop and Disable the below two Services (if you do not find them or get any errors, just continue):
      • McAfee Real-time Scanner
      • 2991A112
    • Click OK until you get back to Windows.
    • Next, run HJT, but instead of scanning, click on the None of the above, just start the program button at the bottom of the choices.
    • At the lower right, click on the Config button
    • Then click the Misc tools button
    • Select Delete an NT Service
    • Copy/paste EmonSrv into the box that opens, and press OK
    • If you receive any error messages just ignore them and continue.
    • Now repeat the above to delete the below two Services (if you do not find them or get any errors, just continue):
      • McShield
      • 2991A112
    • Now exit HJT and reboot this time when it tells you it needs to.
    After reboot, run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    O2 - BHO: (no name) - AutorunsDisabled - (no file)
    O2 - BHO: CPPIE Class - {C6844939-C324-41E0-84D0-D42F8DA5EBAD} - C:\WINDOWS\system32\hbcmd.dll (file missing)
    O2 - BHO: (no name) - {C8AF24A6-3564-4F64-84A3-AA80C88EDD8A} - C:\WINDOWS\SYSTEM32\rxpkzwpcbfjwb.dll
    O2 - BHO: okteba Class - {CE7C3CF0-4B15-11D1-ABED-709549C16969} - C:\WINDOWS\okteba\okteba.dll
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abacast.com/download/files/abasetup145.cab

    After clicking Fix, exit HJT.

    Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Now let's delete some more malware files with Avenger!
    • Run avenger.exe by double-clicking on it.
    • Check the 'Input script manually' box.
    • Click on the magnifying glass icon.
    • Copy everything in the Quote box below, and paste it in the box that opens:
    • Now click the 'Done' button.
    • Click on the traffic light icon and OK the prompt.
    • You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
    • A log file from Avenger will be produced at C:\avenger.txt
    After reboot, attach the below new logs and tell me how the above steps went.

    1. avenger.txt
    2. GetRunKey
    3. ShowNew
    4. HJT
     
    Last edited: Apr 16, 2007
  9. speedlg

    speedlg Private E-2

    chas,

    I cannot disable the McAfee line in Services. It says the service is stopped and I cannot start it or disable it.
    It gives me an error: Unable to Open Service McSheild for writing on local computer Error 5 Access is denied.

    Check out the files and let me know what else I can do.

    Lawrence
     

    Attached Files:

  10. speedlg

    speedlg Private E-2

    My last HJT log
     

    Attached Files:

  11. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Try again after booting in safe mode and shut down all unnecessary processes first.

    Also please answer my question about igfxsrvc.dll
     
  12. speedlg

    speedlg Private E-2

    I did delete that file before you replied to my first post. Should I reinstall the graphics driver? I'll try to delete the McAfee file in safe mode.

    I really appreciate the amount of time your spending on helping me.

    Lawrence
     
  13. speedlg

    speedlg Private E-2

    I tried to disable the service in safe mode and it gave me the same error message. Should I try to reinstall McAfee and then disable the service.
     
  14. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Never delete anything unless you know exactly what it is. Igfxsrvc.dll is a part of the libraries that handles Intel Graphics Accelerators Helper. Your system may function okay without it, but you could some day need it for some purpose. You should look into getting the DLL file reinstalled.


    Not while AVG is installed! If you want to try this, you must uninstall AVG first and then reboot. After reboot you can then try installing McAfee. After the install, I would again reboot, and then attempt a complete uninstall. Make sure that it uninstalls completely (look at your logs) before reinstalling AVG.

    Some files that I had you delete with Avenger have reappeared even though Avenger deleted them. They are listed below:
    Code:
    "C:\WINDOWS\SYSTEM32\"
    iebhoset.ini  Apr 17 2007          20  "iebhoset.ini"
    ieset.ini     Apr 17 2007         140  "ieset.ini"
    peizhi.ini    Apr 17 2007          71  "peizhi.ini"
    
    They seem to related to Chinese type websites. Do you access Chinese websites or use Chinese software? If not, please try deleting these files manually. If they will not delete, please try putting copies of them into a ZIP file and attach the ZIP file here.
     
  15. speedlg

    speedlg Private E-2

    I was able to reinstall the Intel graphics driver and it put the .dll back.

    I'll try that method of uninstalling AVG and reinstalling McAfee to remove disable the service.

    I do not visit chinese websites , that's what the whole problem was in the first place, the one site I tried to go to happened to be a chinese company.

    I manually deleted those files that came back after avenger deleted them. They come back after I rebooted. Do you still want me to zip and send?
     
  16. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Good job!

    Let me know the results.

    Yes! But I see the below installed which appears to be Japanese related (yes for embroidery but did you install it and are those files related to it?)

    Tajima DG/ML by Pulse
     

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