SystemAlert malware

platphoto · Apr 22, 2007

I ran SmitFraud. Log rapport.txt attached.
Please advise.
Thanks

chaslang · Apr 23, 2007

You need to run Step 2 with SmitFraudFix.

STEP 2: PLEASE READ ALL OF THESE INSTRUCTIONS FIRST BEFORE DOING ANYTHING. Ask any questions that you may have before starting.

Please print out or copy these instructions to Notepad as the internet will not be (while in Safe Mode) available to you at certain points of the removal process. Make sure to work through all the Steps in the exact order in which they are listed below. Again, if there's anything that you don't understand, ask your question(s) before moving on with the fixes.

Reboot your computer into Safe Mode : Starting your computer in Safe mode

Open the SmitfraudFix Folder of your Desktop, then double-click smitfraudfix.cmd file to start the tool.

Select option #2 - Clean by typing 2 and press Enter.
Wait for the tool to complete and disk cleanup to finish.
You will be prompted : "Registry cleaning - Do you want to clean the registry ?" answer Yes by typing Y and hit Enter.

The tool will also check if wininet.dll is infected. If it is infected and a clean version is found, you will be prompted to replace the infected wininet.dll with the clean file. Answer Yes to the question "Replace infected file ?" by typing Y and hit Enter.

A reboot may be needed to finish the cleaning process, if you computer does not restart automatically please do it yourself manually. BUT Reboot in Safe Mode.

The tool will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed.

Now reboot into normal mode and attach this new rapport.txt log here.
Click to expand...

How are things working now?

If you still have problems, run the READ & RUN ME sticky procedure.

platphoto · Apr 27, 2007

Registry cleaning denied "Disabled by Administrator" Log attached

chaslang said: ↑

You need to run Step 2 with SmitFraudFix.

How are things working now?

If you still have problems, run the READ & RUN ME sticky procedure.
Click to expand...

chaslang · Apr 27, 2007

Who is the administrator of this PC? Does your user account have administrator priviledges?

platphoto · Apr 29, 2007

I'm the administrator. I get errors during Smitfraudfix that says "Norton security has prevented..." I don't have "Norton Security". I once did but thought I'd removed it. I can't find any programs still loaded or running. I can't find how to alter administrator permissions.

chaslang · Apr 29, 2007

Then you must still have Norton active.

Try running thisNorton Removal Tool (SymNRT)

Did it remove anything and can you run SmitFraudFix now?

Okay you are the administrator but you did not specifically answer my question. Does your user account have administrator priviledges. View User Accounts from Control Panel and see what type of account yours is.

platphoto · May 6, 2007

Ran Norton removal, accessed all accounts for administrator privileges and still get error
"Registry editing has been disabled by your administrator"
Where is the enable/disable registry editing option??

chaslang · May 6, 2007

It's a policy setting the you may be able to se if you run secpol.msc from the Start, Run box.

As an alternative, you can try running the below which my fix this for you!

ChodeFix - How download and run

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SystemAlert malware

platphoto Private E-2

Attached Files:

rapport.txt

chaslang MajorGeeks Admin - Master Malware Expert Staff Member

platphoto Private E-2

Attached Files:

rapport2.txt

chaslang MajorGeeks Admin - Master Malware Expert Staff Member

platphoto Private E-2

chaslang MajorGeeks Admin - Master Malware Expert Staff Member

platphoto Private E-2

chaslang MajorGeeks Admin - Master Malware Expert Staff Member