system reboot on virus scan

Discussion in 'Malware Help (A Specialist Will Reply)' started by fishtank, Apr 23, 2007.

  1. fishtank

    fishtank Private E-2

    Hello. I have been having similar problems as the person on this thread.
    I followed the instructions on READ&RUN1st very carefully.
    cclean- worked.
    spybot- worked fine, got rid of a buttload of crud.
    counterspy- reboot halfway through scan
    bitdefend- reboot
    panda-reboot
    getrun- error message
    shownew-worked, but seemed to stall. I waited a 1/2 hr, but that log was all I got.
    hijack- log posted.

    notes*
    -I first discovered the problem when I recently tried to install security software (ezarmor) from my roadrunner account. The software would start to load, and the comp would reboot, and was caught in that loop.
    -I cannot disable system resore
    -This wordpad document is open on desktop upon reboot:
    [.ShellClassInfo]
    LocalizedResourceName=@%SystemRoot%\system32\shell32.dll,-21787
    - My comp is a HP pavilion 304w running XP. In December I installed a new hard drive and kept the old as a slave. Would the slave be infected also?
    Any help would be much appreciated.
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Please be specific. Tell me the exact word for word error message.

    Are you referring to this?
    If so, just ignore it and wait for the program to finish running. That message is just an indication that a particular registry key we are checking for is missing. It is not important. A notepad window should popup with the runkeys.txt log in it when the scan is finished.

     

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