Hijack This!, other logs- problems for approx. 2 yrs.

The first thing you need to do is install HijackThis into the proper folder as requested in the READ ME. It does not belong in Quicklaunch and this is a bad place to locate it. There is no reason of HJT to be in Quick Lauch anyway. You have it here:
C:\Documents and Settings\HP_Owner\Application Data\Microsoft\Internet Explorer\Quick Launch\analyse.exe

It needs to be here:
C:\Program Files\HJT\analyse.exe

The second thing to do is step 3 of the READ ME. You have Avast and Norton Internet Security installed. Uninstall one of them now.

Then download and from now on use the correct versions of ShowNew and GetRunKey. You are about a year out of date with ShowNew and a little out of date with GetRunKey. You must always work from the current online copy of the READ and RUN ME.

Uninstall the below old versions of software:
Java 2 Runtime Environment, SE v1.4.2_06
Java(TM) SE Runtime Environment 6
Viewpoint Media Player <-- should have been uninstalled in step 0 of the READ ME

You have the below installed and they are about 3 years out of date! Uninstall them and install the current versions:
a-squared Free 1.6
a-squared Personal 1.6
SpywareBlaster v3.4


Is the below R1 search Bar valid? I tend to doubt it! If not valid, add it to the HJT things to fix list below.
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.krizkhbyiwjdq.net/AOuDnItSUvZDcZnQy8RXnqyBjOte2EFHO8Rlm9oucLhw7D_NeTdVmuVZbsSD3v/W.html



Run HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://hsremove.com/done.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://adsonwww.com/servlet/ajrotator/128447/0/viewHTML?zone=enternet
R3 - URLSearchHook: (no name) - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - (no file)
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - (no file)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O3 - Toolbar: (no name) - {DE9C389F-3316-41A7-809B-AA305ED9D922} - (no file)
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [AUNPS2] RUNDLL32 AUNPS2.DLL,_Run@16
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\309731\Program\Updates from HP.exe
O8 - Extra context menu item: &AOL Toolbar Search - C:\Documents and Settings\HP_Owner\Desktop\Etc\misc\office\PFILES\MSOFFICE\TEMPLATE\1033\PAGES\SEARCH_T\search.html
O8 - Extra context menu item: &Search - http://kl.bar.need2find.com/KL/menusearch.html?p=KL
O18 - Filter: text/html - {2AB289AE-4B90-4281-B2AE-1F4BB034B647} - (no file)
O20 - Winlogon Notify: URL - ? ???? (file missing)

After clicking Fix, exit HJT.

Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it
double click it and allow it to merge with the registry.

Now download The Avenger by Swandog46, and save it to your Desktop.

• Extract avenger.exe from the Zip file and save it to your desktop
• Run avenger.exe by double-clicking on it.
• Check the 'Input script manually' box.
• Click on the magnifying glass icon.
• Copy everything in the Quote box below, and paste it in the box that opens:

• Now click the 'Done' button.
• Click on the traffic light icon and OK the prompt.
• You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt

Now run Ccleaner!

Now attach the below new logs and tell me how the above steps went.

1. Avenger
2. GetRunKey - make sure you use the current version
3. ShowNew - make sure you use the current version
4. HJT

Make sure you tell me how things are working now!

Reminder Note: Once we have determined you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 8 of the READ & RUN ME. This only applies to if using WinXP or WinMe.

 

Do exactly what I wrote in message # 3 and do it in the order written.

 

You're welcome. Just attach the requested logs when you finish. Be sure to use the proper versions of GetRunKey and ShowNew.

 

You ignored my instructions about having only one antivirus installed. You still have all of this from Norton:

LiveUpdate 2.5 (Symantec Corporation)
Norton AntiVirus 2004 (Symantec Corporation)
Norton AntiVirus Parent MSI
Norton Internet Security
Symantec Network Drivers Update

And you also have avast! Antivirus

Make up your mind which one you want and uninstall the other now. Until this is done we cannot go any further.

Also you need to tell me how things are working.

 

It shows in your logs! Does it show in Add/Remove programs?

The same as what?

 

It would definitely make it impossible to uninstall it. Give this a run: Norton Removal Tool (SymNRT)

After running the above attach new logs from ShowNew, HJT, and also run the below and attach a log. We remove any left overs manually.

Getting Uninstall Programs List From The Registry

Yes having insufficient RAM is a big problem however running two antivirus programs is also a big drain on system resources. Let's see how things improve once we get rid of all of Norton.

 

Norton Internet Security is still showing in your uninstall list in the registry. The below will fix this.


Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Also delete the below folder from Viewpoint Media:
C:\Documents and Settings\HP_Owner\Application Data\Viewpoint


If you are not having any other malware problems, it is time to do our final steps:

1. If we used Pocket Killbox during your cleanup, do the below
   • Run Pocket Killbox and select File, Cleanup, Delete All Backups
2. If we used ComboFix, you can delete the ComboFix.exe file, C:\ComboFix folder, C:\QooBox folder, and the C:\combofix.txt log that was created.
3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
4. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
5. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
6. If we had you run Avenger, you can delete all files related to Avenger now.
7. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
8. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
9. If you are running Windows XP or Windows ME, do the below:
   • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

You're welcome. Surf safely!