Where do they get these cashiers?

Well, I went to a local grocery store to get some distilled water for the humidor at work. I got 11 gallons at .79 each. After tax it was $10.77. I gave the cashier $10.80 she gives me back $3. Ahh, WTF, I look at my receipt, dude is already taking my buggy towards the doors, 'cashier' is scanning another person's stuff, so I just left and got a $2.97 tip. Just for buying some water.

Now I see why State Farm left my area due to 'lack of intellectual capitol'. Sad when you cannot figure change out. The screen tells you what to give the customer back. This is not rocket science!

Seems a lot of folks here are, well, special. I used to deliver pizza's, I can make change in my head, was never short on my money. Sad state to live in.

E

 

She will be written up for it. If she has already had this before, she may no longer be a cashier. Or employed.
Not that it's your fault, but bringing it to her attention may have saved her job.

 

They're not just in your state Fred. I remember that one time I was in a supermarket and I bought stuff that equaled about $15 and some change, gave the girl a twenty and when i got my change, i didnt bother to look at it i just rolled it up in my reciept and stuck it in my pocket.

Well i get home and i take the money out of my pocket and what do i hold in my hand but 3 five dollars bills and some change... looks like she gave me back what my total was... not what my change was. I felt bad (i used to be a CSR and it stinks to have your drawer come up short) but i was not going to go all the back. If your going to be a cashier.. at least learn that 15 - 20 doesnt = 15

 

I thought about that. I really did. But I have ran many a cash register back in the day. Heck, at my last job it was not unusual for someone to pay a $3K bill in cash. I got that to my boss, and we got the change figured out. Never been more than $.05 off on a register I have been on. And it is usually .00. Years ago I delivered pizzas, mess up on that and you eat it, not the pizza, the money.

How do you confuse .03 with $3?rolleyes

I felt kinda bad not to tell her, but if you are that dumb...

E

 

you might be being a bit harsh. especially considering the fact that you cant take twenty from fifteen.

 

Wouldn't that be negative 5?

E

 

You are right, mistakes can be forgiven, except for when it comes to money!
Also if you are over on your register it's the same reprimands.

The bottom line is, do NOT upset the balance of the books.

 

I made a typographical error, not a mathematical one.

Hun, I was a CSR for a yr before i became assistant manager (and there were people who had been with the company almost ten yrs that were STILL csr's).. I was counting other CSR's tills because I know how to count and mine were always to the penny.

Was I being harsh? I dont think so, but then again they taught me how to count in school and now adays they dont really teach kids anything.

 

Everyone makes mistakes. People should be more tolerant. It's not your money you should give it back.

 

Some people learn from their mistakes, I can tolerate that. I can not tolerate people who keep making the same mistakes over and over, and can not seem to figure out that what they are doing isn't working, and that they need to try something else. I see it daily, from people who aren't stupid, but in the intolerable case I mentioned, ignorance isn't an excuse either. Sloth is one of the 7, as is Gluttony.
Bug

 

maybe she just had something else on her mind?

 

I agree...it is stealing, especially if you knew about it and still said or did nothing.


I'm glad I never make any mistakes at work..........or have bad days

 

Well, I was going to give the money back, but as I stood there with a confused look on my face, she just turned around and started checking someone else out. I do kinda agree about the money not being mine, but I am not going to drive across town to fix her stupid mistake.

I will give to a charity.

E

 

To each their own, but standing nearby looking at her with a puzzled face isn't really driving across town, is it?

 

Sorry about my unfinished post! I should have added I feel that perhaps I should have given the money back after thinking about it.

But again, after further contemplation, I do not work there. I learned how to count. I did not in any way try to deceive the person, and was not trying to shoplift any items. It is not my job to audit the transaction between me and the store's employee to make sure the store receives the correct amount of money. That would be the 'cashiers' job. After thinking about it, the right thing to do would be to give the money back, maybe.

The true problem is the store that employs people that confuse $.03 with $3. And I will admit to being an a##hat at times. As I posted in the first post, I used to deliver pizzas. So I had to make change in the dark, sometimes in the rain, out of a bank deposit bag. I got it right. The cashier was in a well lit, climate controlled environment, with a screen to tell her what change to give me and a nice organized drawer to get said change from. Said cashier did not get it right.

I say we remove a lot of the dang warning labels from products, and let the deserving get a Darwin Award. And some stupid folks will soon be unemployed.

Just my thoughts, not trying to anger anyone.

E

 

Again, you are just attempting to justify why you did not do the right thing in giving the money back....it is your job to audit the transaction to ensure your conscience remains clean, and I'm sure if she had short changed you instead you would have been much quicker to mention this to her

So, said cashier did not get it financially right, granted. But said customer did not get it morally right.

 

I went to a Chinese buffet tonight. The bill came to $21.10. I gave the cashier $20 and started looking for the rest. I had the exact change. The cashier gave me back $9.90 before I found the $1.10 and said, "Have a good night."
I did.
Edit: I worked as a cashier many years ago. It was MY job to keep my till correct, not the customer's. If I was short it was not the customers that my boss chewed on. If some one is not able to to their job correctly, I do not go into guilt mode. Yes, this may not be the perfectly right way to think, but I believe it is time for American's to wake up and get smart again. There is no reason that simple math should be a deterrent to doing a job right. People need to learn to read, write , and add and subtract again!

 

That again is so wrong on so many levels, morally and ethically.

 

Then again, judge not, that ye not be judged.

 

Matthew 7:15 - 16

 

My point when I started this thread was bad cashiers. The machine tells you what to do. Do what it says! And Lev, no offence to you, but I think, I am more guilty of an ethics violation vs a morality violation. http://en.wikipedia.org/wiki/Morality

Perhaps the gods meant for me to have that money. Kinda ironic that I bought a beer from work tonight, the total was $3.57. I handed him $4, and he said don't worry about the change, and handed me a dollar back. So I am drinking a $3 beer while we are talking about the ethics/morality of a person who accepted $3 from a person not capable of doing their job. The very same dollar bills I got from the non cashier at the store...

Interesting. And again, I am not trying to twist any tails here! I think karma just wanted me to enjoy a nice beer. Or perhaps karma has something really bad for me in store. Who knows.

E

 

I absolutely agree. I was a CSR for many years. I understood that it was MY responsibility to handle my cash drawer and make change. When I became a manager I saw how others just couldnt seem to add correctly.. thier drawers always were short.. needless to say, they werent employed for long.

On the other hand, I have given money back to cashiers when they give me the wrong change because I know of how much trouble they can get it for having a short changed drawer and I'd feel bad keeping it but if im at a far away store, in which i dont have a car, and I dont notice - as I dont always count my change or watch the CSR count it - Im not going to go out of my way to go all the way back.

Just my opinion

 

I guess if it was a single mother, barely making it, and sleep deprived, she still deserved the darwin award and to lose her job?

Gotta look at the implications there.

 

If morals are about right and wrong, as the Wiki link states, then no, I meant morals. And again....justify how you like if it helps It's not my problem Just hope the girl doesn't lose a job over your beer when you could have stopped that and made someone's day far better than the beer is making yours. See my point....pay it forward is more fruitful than grab what you can when you can

 

No, she doesn't deserve it, but in the business world, heck in any world, those who can not do the job, lose the job. That includes CEO's right down to dishwashers. Everyone has responsibilities. In the jobs I have worked, not once were my dependents, physical well-being, or bills ever part of my job qualifications.

 

Good grief...when did we all become perfect????? Where the heck did forgiveness and supportiveness, kindness and goodness, but most of all self-control go?

I don't deserve a lot of things I have been given, but thank God he is the one in control on this selfish 'I'm-all-right-Jack' human riddled planet.

 

Ahhh, but you aren't a single mother, are you? Maybe one who hasn't slept in a couple days trying to make ends meet? Is she not taking responsibility?

And...if by the poster's decision, she gets fired, does that mean it was right? Maybe that her child goes hungry this week?

Obviously, thats probably not the case, but it could be, very easily.

Come on....

 

No offence, but have you ever been a cashier Adrynalyne? It is an easy job, just takes a little bit of IQ. But just a little bit. I have done it in the dark, and in the rain. And I had no magic screen to tell me what the change is supposed to be.

Single mom, that is tough. There are many forms of birth control available. And sure, I have lost jobs due to my own mistakes.

And you only get a Darwin Award if you die or cannot reproduce, not a recommended award. But if you think amonia and bleach make a good cleaning combo...

E

 

Ok..this is just getting plain offensive now. I realize Adrynalyne's scenario was to make a point and not a reality (as far as we know), but to insinuate all single mothers made a mistake and should have been using birth control is disgusting and inflammatory. Ever heard of R A P E?

 

I agree with you... people should be more kind and supportive - it is a very selfish all about me generation.. but what about accountablity?

Are you saying that its ok to make mistakes and not get repremanded for them simply because your poor or a single mother? If you don't hold someone accountable - they will never learn.

 

Ever heard of divorces?

Yeah I've been a cashier, but you obviously dont understand what sleep deprivation does to someone.

These are all theoretical situations, but a lot of you are showing your true colors, and they are uglier than hell.

 

Thread is too hot. I'm closing it before the forum self combusts.