Hp Pavillion 23 Freezing

Specs:
AMD A6 processor 3.6ghz
8gig RAM in 1 stick
64 bit
Win10 Home.

https://support.hp.com/au-en/document/c03524666

This computer freezes, sometimes before the boot sequence, and sometimes later after it has booted. I have to force a shut down to turn it off.
It started off freezing after it had been on a bit (hours), then got a shorter and shorter time span. Now it is almost immediate, or within 2-3 minutes.

What I have done:
Did a hardware test........no problems.
Ran a separate memory test.........no probs
Replaced the memory......no change
Checked the paste, found to be dry, replaced............no change
Used another equivalent power supply.............no change
Lost the wifi, it wouldn't come back with a soft reset, only after being off overnight. It wouldn't come back on after a complete shutdown with power off.

It's not the OS, as it has frozen before getting into the OS.

I realize it is getting on in age, but any help appreciated.

 

Looking at the specs you linked to, your CPU is an E series not an A series. Ordinarily I'd be suspect of the hard drive in this case.

 

It is worth checking to see if there is something you have not thought of- but as the mechanic said-check the hard drive.
http://hp.dezide.com/ts/start.jsp?guide=pclockupfreeze.net&as=true&section=ccweb&sfs=gts&lc=en

 

Tested the HD and it passed several different ones.

 

Did you check with HP link-----? http://hp.dezide.com/ts/start.jsp?guide=pclockupfreeze.net&as=true&section=ccweb&sfs=gts&lc=en
RECOVERY---DEPENDING ON WHETHER THE SYSTEM CAME WITH WINDOWS 10,OR, WAS UPGRADED FROM W8/7
http://hp.dezide.com/ts/start.jsp?g...C23459&session=dafeaba0-17bc-4379-bf02-b4d940
Have you tried safe mode ? Sometimes an update might cause a crash like this
Have you tried looking in Event viewer to see if it indicates a critical error ?

 

Recovery is not going to work as it is not Windows that is the problem. I booted to Linux and it does the same thing.
It is sometimes locking up before loading Windows, so Safe Mode is irrelevant. Event viewer, likewise.
I have checked the MB but can see no burn marks. Could be faulty though.

 

I assume you mean you tried Live Linux- ??

The tone of your reply does not make me feel like attempting more help.
Good luck

 

Hi my friend , perhaps some programme' s process is running continually , because of that is the delay of your laptop , you could try this programme

http://www.majorgeeks.com/files/details/microsoft_autoruns.html

helping by this guide

https://www.makeuseof.com/tag/manage-windows-startup-programs-autoruns/

are you checking your memory with Memtest86 or another programme ?

 

Have you checked the CPU socket for burn marks?

 

Yes.........to live Linux

Yes to checking the CPU for burn marks.....none.

No to the memory test. Have only done the HP diagnostic one, which may only do one pass. The machine does not work long enough for a more comprehensive test. I will replace the memory and see how it goes.

 

Before you spend money about new ram , you must confirm that your memory is bad or not , you can download this

http://www.majorgeeks.com/files/details/memtest86.html

using either this

http://www.majorgeeks.com/files/details/active_iso_burner.html

burning to cd/dvd or to run from usb , running for 6 - 8 hours overnight for instance ( 7 test is important )

Memtest86 tech support stated the following:

"Test #7 does block moves that are higher bandwidth than any of the other tests. So memory that can't keep up with the full speed of the MB/CPU will often see errors that do not show up with other tests.

http://www.gskill.us/forum/forum/product-discussion/ddr3/7038-failed-memtest86-test-7?t=8348

 

I have another machine with RAM that is good, I will put that in tomorrow and see if it runs OK.

 

Be careful , is it the same type of Ram as yours ? There isn't all types of Ram the same

http://www.computermemoryupgrade.net/types-of-computer-memory-common-uses.html

 

Just to confirm, you physically removed the CPU from the socket and looked at the actual socket?

 

Yes, it was taken out when I re-applied the paste to the heat sink. Nothing that looked out of the ordinary.

 

Well, it's not the RAM.
Put it all back together and just sitting there, it is still functioning hours later.
But....the wifi is missing again.
I reported this in the first post, and am wondering if the card is failing?
Will hook up via ethernet and see if that makes a difference.

 

I am looking to support forum , i am thinking there isn't Win 10 drivers for this model , give us the exact model

https://support.hp.com/us-en/document/c00033108

even it's important to run this Hdd tool

http://www.majorgeeks.com/files/details/hard_disk_sentinel.html

uploading the report

 

Exact model was in the first post link: Pavilion 23-b010 an all-in-one

Unfortunately, the drivers are for Windows 8 and 8.1 - that's it.

This is the 8.1 driver
Ralink Wireless Network Controller Driver
5.0.29.8105 Rev. A size 30.4 MB, date 16Oct. 2013

Not sure if you can get to the download page from Australia
https://support.hp.com/us-en/driver...n-one-desktop-pc-series/5295897/model/5296791

At least check if that is the driver you are using.

 

Not sure why it says that,

 

Looks like it was the Wifi modem card, as it is working perfectly with the ethernet cable plugged in.

 

Do you install the network driver as plodr suggested ? You can try to look at this link

https://support.microsoft.com/en-us/help/10741/windows-10-fix-network-connection-issues

by Microsoft