Another Amazon Shortcut That's Weird

Hello,

I worked with OhMy! over the past few weeks regarding my other computer and issues I had with Amazon acting shading and possibly leaving shortcuts on my computer unbeknownst to me. I mentioned having another strange amazon shortcut on a different computer, and he instructed me to start a new thread here, so here is the new thread.

On this computer, a while ago I noticed an Amazon shortcut on my desktop that I did not leave. I assumed a family member left it, and I tried to delete it. I could not. I always get an error message when I try, a screenshot is attached.

I don't know why I cannot get this shortcut to delete. At the time I first saw it, I didn't think much about it and was busy, and considered it a problem for another day. Since the trouble I had with my other computer (that I already received help for; thanks again for that) and how shady Amazon has been, I wondered if this shortcut is a larger problem than I initially thought.

So, if someone could please help me remove this shortcut and make sure it is not associated with some other hidden problem I don't know about, that would be great.

Forgive me for not completing all the steps listed before posting here, I didn't know if my problem required it since I'm asking about a shortcut that won't delete. If you need them, give me a slap on the wrist and I'll back track and finish up.

Attached is the AdwCleaner log, FRST and Addition logs, a picture of the shortcut, and a picture of the error when I try to delete.

Thanks!

 

Thanks, I'll start working on this now. Question about the FRST fix: Haunted Hotel II and the two Hidden Expeditions are games I'd been unsuccessfully trying to download. Can I ask what we're doing with them? I wonder what you saw, and if whatever we're doing could help me get them to work.

 

Thanks for explaining. Yes, I downloaded the games from Big Fish, and they need to activate it before you can play it and there was some error there. I haven't talked to them about it yet, and they usually aren't very helpful. So I just got excited for a minute and hoped you'd seen an easily fixable problem. Oh well, I'll work on it one day.

Anyway, I did remove Adobe and Spybot. Shortcuts Man did not list the Amazon icon, and the icon is still there. Could it be hidden in the list as something other than Amazon.com? The list looked alphabetical, but I scrolled all down and didn't see it.

Here is the Fix log:

Fix result of Farbar Recovery Scan Tool (x64) Version: 16-09-2024
Ran by User (02-10-2024 13:55:03) Run:1
Running from C:\Users\User\Desktop
Loaded Profiles: User
Boot Mode: Normal
==============================================

fixlist content:
*****************
Start::
SystemRestore: On
CreateRestorePoint:
CloseProcesses:
File: C:\Program Files (x86)\Haunted Hotel II - Believe the Lies\bvhhvlj.exe
File: C:\Program Files (x86)\Hidden Expedition - Amazon\znqlnvb.exe
File: C:\Program Files (x86)\Hidden Expedition - Everest\lclmmlf.exe
Task: {2B7F6C4D-45C0-4247-B266-6EE2F9125C19} - System32\Tasks\Lenovo\Vantage\Schedule\NotificationCenter => C:\Program Files (x86)\Lenovo\VantageService\3.13.72.0\ScheduleEventAction.exe NotificationCenter (No File)
Task: {EB097344-4802-4DB0-9D64-9F1D5F7204D5} - System32\Tasks\OneDrive Standalone Update Task-S-1-5-21-127966655-3041496052-59511839-500 => %localappdata%\Microsoft\OneDrive\OneDriveStandaloneUpdater.exe (No File)
Task: {60E5303C-4518-41B7-8448-C4589680AA61} - System32\Tasks\Uninstall AdwCleaner Application => C:\Users\User\Desktop\virus shit\adwcleaner(1).exe /uninstall (No File)
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AlternateDataStreams: C:\ProgramData\TEMP:C0893153 [440]
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AlternateDataStreams: C:\ProgramData\TEMP:C1086564 [244]
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AlternateDataStreams: C:\ProgramData\TEMP:F9689B72 [474]
AlternateDataStreams: C:\ProgramData\TEMP:FAB64002 [223]
AlternateDataStreams: C:\ProgramData\TEMP:FAC891EF [240]
AlternateDataStreams: C:\ProgramData\TEMP:FC70A22A [464]
AlternateDataStreams: C:\ProgramData\TEMP:FCDE7466 [227]
AlternateDataStreams: C:\ProgramData\TEMP:FD6D11C9 [235]
cmd: sfc /scannow
cmd: DISM /Online /Cleanup-Image /CheckHealth
End::
*****************

SystemRestore: On => completed
Restore point was successfully created.
Processes closed successfully.

========================= File: C:\Program Files (x86)\Haunted Hotel II - Believe the Lies\bvhhvlj.exe ========================

C:\Program Files (x86)\Haunted Hotel II - Believe the Lies\bvhhvlj.exe
File is digitally signed
MD5: F46D8482C6CC1BE6E85EF8CBA4FEACE9
Creation and modification date: 2009-01-23 17:10 - 2009-01-23 17:10
Size: 001000784
Attributes: ----A
Company Name: Big Fish Games ->
Internal Name: drmactivator
Original Name: drmactivator.exe
Product: drmactivator Application
Description: drmactivator Application
File Version: 1.0.1.173
Product Version: 1.0.1.173
Copyright: Copyright (C) 2006
Virusscan: https://virusscan.jotti.org/filescanjob/xrjekz7y2q

====== End of File: ======


========================= File: C:\Program Files (x86)\Hidden Expedition - Amazon\znqlnvb.exe ========================

C:\Program Files (x86)\Hidden Expedition - Amazon\znqlnvb.exe
File is digitally signed
MD5: EE7336BEE514350D9B83BC6DC7E7A605
Creation and modification date: 2013-02-12 14:52 - 2013-02-12 14:52
Size: 000821048
Attributes: ----A
Company Name: Big Fish Games ->
Internal Name: drmactivator
Original Name: drmactivator.exe
Product: drmactivator Application
Description: drmactivator Application
File Version: 1.3.0.4
Product Version: 1.3.0.4
Copyright: Copyright (C) 2006
Virusscan: https://virusscan.jotti.org/filescanjob/yrmycyrses

====== End of File: ======

 

Here's more of the fix log:
========================= File: C:\Program Files (x86)\Hidden Expedition - Everest\lclmmlf.exe ========================

C:\Program Files (x86)\Hidden Expedition - Everest\lclmmlf.exe
File is digitally signed
MD5: 539C405B24708472FF3D438CA9088F64
Creation and modification date: 2013-02-12 17:53 - 2013-02-12 17:53
Size: 000821048
Attributes: ----A
Company Name: Big Fish Games ->
Internal Name: drmactivator
Original Name: drmactivator.exe
Product: drmactivator Application
Description: drmactivator Application
File Version: 1.3.0.4
Product Version: 1.3.0.4
Copyright: Copyright (C) 2006
Virusscan: https://virusscan.jotti.org/filescanjob/gihi6sts10

====== End of File: ======

"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{2B7F6C4D-45C0-4247-B266-6EE2F9125C19}" => removed successfully
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{2B7F6C4D-45C0-4247-B266-6EE2F9125C19}" => removed successfully
C:\WINDOWS\System32\Tasks\Lenovo\Vantage\Schedule\NotificationCenter => moved successfully
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Lenovo\Vantage\Schedule\NotificationCenter" => removed successfully
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{EB097344-4802-4DB0-9D64-9F1D5F7204D5}" => removed successfully
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{EB097344-4802-4DB0-9D64-9F1D5F7204D5}" => removed successfully
C:\WINDOWS\System32\Tasks\OneDrive Standalone Update Task-S-1-5-21-127966655-3041496052-59511839-500 => moved successfully
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\OneDrive Standalone Update Task-S-1-5-21-127966655-3041496052-59511839-500" => removed successfully
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{60E5303C-4518-41B7-8448-C4589680AA61}" => removed successfully
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{60E5303C-4518-41B7-8448-C4589680AA61}" => removed successfully
C:\WINDOWS\System32\Tasks\Uninstall AdwCleaner Application => moved successfully
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Uninstall AdwCleaner Application" => removed successfully
C:\ProgramData\TEMP => ":011957C3" ADS removed successfully
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========= sfc /scannow =========



Beginning system scan. This process will take some time.



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Windows Resource Protection found corrupt files and successfully repaired them.

For online repairs, details are included in the CBS log file located at

windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline

repairs, details are included in the log file provided by the /OFFLOGFILE flag.



========= End of CMD: =========


========= DISM /Online /Cleanup-Image /CheckHealth =========


Deployment Image Servicing and Management tool
Version: 10.0.19041.3636

Image Version: 10.0.19045.4894

No component store corruption detected.
The operation completed successfully.


========= End of CMD: =========



The system needed a reboot.

==== End of Fixlog 14:28:52 ====

 

Hi Gary, sorry for my late response. I had to get some vaccines, they always knock me on my butt for a few days. While I was out of commission, my sister uninstalled and downloaded a bunch of games, cleared the cache, and some other things. I don't know how that will affect anything you see, but it didn't affect the Amazon shortcut at all, it's still there.
I did the search yesterday, the amazon shortcut png on my desktop is the screenshot I took for you. In the search, I saw some mention of Amazon Alexa. Alexa freaks me out, I've never used alexa. It didn't creep onto my computer somehow, did it?
Here's the log:

Farbar Recovery Scan Tool (x64) Version: 16-09-2024
Ran by User (05-10-2024 13:50:38)
Running from C:\Users\User\Desktop
Boot Mode: Normal

================== Search Files: "SearchAll: Amazon" =============

File:
========
C:\Users\User\Desktop\amazon shortcut.png
[2024-10-01 12:40][2024-10-01 12:40] 000005920 _____ () 20D8D9F01606BF7C93496769A69E9646 [File not signed]

C:\Users\User\Desktop\Amazon.com
[2022-07-07 16:46][2022-07-07 18:22] 000000000 _____ () [File not signed]

C:\Users\User\Desktop\shortcuts\amazon shortcut.png
[2024-09-19 08:52][2024-09-19 08:52] 000005629 _____ () F5EDE48240BDCB7966D703CBE1D5A236 [File not signed]

C:\Users\User\Desktop\shortcuts\ID verification needed for refund__ _ r_amazonprime.url
[2024-09-15 15:26][2024-09-15 15:26] 000000323 _____ () 618DA7A261FEF5DB54C4385CCAE7B2B1 [File not signed]

C:\Users\User\AppData\Roaming\Microsoft\Windows\Recent\amazon shortcut.png.lnk
[2024-09-19 08:52][2024-10-01 12:44] 000000666 _____ () 200D7665641397EBD7762752035F1B8D [File not signed]

C:\Users\User\AppData\Roaming\Microsoft\Windows\Recent\Amazon.com (2).lnk
[2022-07-31 16:49][2022-07-31 16:49] 000000420 _____ () 440578B52C2EAE5DDBBC996274565FD8 [File not signed]

C:\Users\User\AppData\Roaming\Microsoft\Windows\Recent\Amazon.com (3).lnk
[2022-09-30 18:14][2022-11-02 14:13] 000000420 _____ () 440578B52C2EAE5DDBBC996274565FD8 [File not signed]

C:\Users\User\AppData\Roaming\Microsoft\Windows\Recent\Amazon.com (4).lnk
[2023-06-12 00:04][2023-06-12 00:04] 000000420 _____ () 6BBE319581C58589B492EE4AE857F72A [File not signed]

C:\Users\User\AppData\Roaming\Microsoft\Windows\Recent\Amazon.com (5).lnk
[2024-10-01 12:39][2024-10-01 12:45] 000000420 _____ () 6BBE319581C58589B492EE4AE857F72A [File not signed]

C:\Users\User\AppData\Roaming\Microsoft\Windows\Recent\Amazon.com .lnk
[2022-07-07 17:59][2022-07-07 18:20] 000000420 _____ () 31756D1C0F30C9265645096EA33B1463 [File not signed]

C:\Users\User\AppData\Local\Packages\Microsoft.Windows.Search_cw5n1h2txyewy\LocalState\AppIconCache\125\{7C5A40EF-A0FB-4BFC-874A-C0F2E0B9FA8E}_Hidden Expedition - Amazon_launchgame_bfg
[2024-10-02 10:14][2024-10-02 10:14] 000037014 _____ () B1387CA6B0D561E9D05E3EA45323A711 [File not signed]

C:\Users\User\AppData\Local\Packages\Microsoft.Windows.Search_cw5n1h2txyewy\LocalState\AppIconCache\125\{7C5A40EF-A0FB-4BFC-874A-C0F2E0B9FA8E}_Hidden Expedition - Amazon_UnlockGame_bfg
[2024-10-02 10:14][2024-10-02 10:14] 000037014 _____ () F64EEEC73BF0FCF69F141163BC187F2E [File not signed]

C:\Users\User\AppData\Local\Microsoft\Edge\User Data\Default\Extensions\odfafepnkmbhccpbejgmiehpchacaeak\1.60.0_0\web_accessible_resources\amazon_ads.js
[2024-10-03 10:57][2024-09-26 09:16] 000002296 _____ () 0FBD08FE78EAD78EEC7BC326A6F4F2F8 [File not signed]

C:\Users\User\AppData\Local\Microsoft\Edge\User Data\Default\Extensions\odfafepnkmbhccpbejgmiehpchacaeak\1.60.0_0\web_accessible_resources\amazon_apstag.js
[2024-10-03 10:57][2024-09-26 09:16] 000001974 _____ () 2C32316BBD4DCFE342F9263CFAD1532D [File not signed]

C:\ProgramData\Microsoft\Windows\AppRepository\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_split.scale-100_22t9g3sebte08.xml
[2021-03-04 23:56][2021-03-04 23:56] 000000875 _____ () 71889D38335197F49C45CF6B71CF54EA [File not signed]

C:\ProgramData\Microsoft\Windows\AppRepository\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_split.scale-125_22t9g3sebte08.xml
[2021-03-04 23:56][2021-03-04 23:56] 000000875 _____ () FDC75F01EF1CEEFCD0309808BF0E4212 [File not signed]

C:\ProgramData\Microsoft\Windows\AppRepository\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_split.scale-200_22t9g3sebte08.xml
[2021-03-04 23:56][2021-03-04 23:56] 000000875 _____ () F9B41F9B2E6FE25F0B552F8037C185DD [File not signed]

C:\ProgramData\Microsoft\Windows\AppRepository\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08.xml
[2021-03-04 23:56][2021-03-04 23:56] 000006459 _____ () 3AD0050F719FDB94C27923111F819045 [File not signed]

C:\ProgramData\Microsoft\Windows\AppRepository\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08.xml
[2021-03-04 23:56][2021-03-04 23:56] 000022427 _____ () 4038DBE20950A57ED7711E70849A021B [File not signed]

C:\ProgramData\Big Fish\Game Manager\resources\default\images\s\ads\badge_0002_amazon.png
[2021-02-17 14:24][2021-02-17 14:24] 000006770 _____ () 2509073EE7AFC506E9B2C76F9C1BCCEF [File not signed]

C:\Program Files (x86)\bfgclient\resources\default\images\s\ads\badge_0002_amazon.png
[2021-02-17 14:24][2021-02-17 14:24] 000006770 _____ () 2509073EE7AFC506E9B2C76F9C1BCCEF [File not signed]

C:\Program Files\WindowsApps\Microsoft.WindowsStore_22408.1401.8.0_x64__8wekyb3d8bbwe\Assets\Illustrations\AmazonAppstore.png
[2022-10-17 19:21][2022-10-17 19:21] 000032564 _____ () 48BDF9FA60A1F5488DD238FF58A8C111 [File not signed]

C:\Program Files\WindowsApps\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08\DesktopExtensions\Amazon.Auth.Map.dll
[2021-03-04 23:56][2021-03-04 23:56] 000080896 _____ () 406DE6CFAF980FE98D18FF6695EB852F [File not signed]

C:\Program Files\WindowsApps\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08\Assets\Icons\MiniMusicProviderLogoAmazonMusicB_2x.png
[2021-03-04 23:56][2021-03-04 23:56] 000014909 _____ () EA40462CBFF2FD5B1D5B0E46BD800B74 [File not signed]

C:\Program Files\WindowsApps\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08\Assets\Icons\MusicProviderLogoAmazonMusicB_2x.png
[2021-03-04 23:56][2021-03-04 23:56] 000007637 _____ () 4A017A2A272CE81A1BDD24FD29D18C76 [File not signed]

C:\Program Files\WindowsApps\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08\Assets\Icons\HighContrastIcons\MusicProviderLogoAmazonMusic.png
[2021-03-04 23:56][2021-03-04 23:56] 000005795 _____ () D6D7E985A6F87D8AC9390F1DE40782D1 [File not signed]

C:\Program Files\WindowsApps\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08\Assets\Fonts\Amazon-Ember-Medium.ttf
[2021-03-04 23:56][2021-03-04 23:56] 000162892 _____ () AE1211657D7C48BC3BCDFE36634E1532 [File not signed]

C:\Program Files\WindowsApps\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08\Assets\Fonts\Amazon-Ember-MediumItalic.ttf
[2021-03-04 23:56][2021-03-04 23:56] 000170292 _____ () CA1A9F6F73BFC518BD2CC57CCA065F2C [File not signed]

C:\Program Files\WindowsApps\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08\Assets\Fonts\AmazonEmber_Bd.ttf
[2021-03-04 23:56][2021-03-04 23:56] 000103744 _____ () B9E92B64BF376BBECDEB92D638B78A41 [File not signed]

C:\Program Files\WindowsApps\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08\Assets\Fonts\AmazonEmber_BdIt.ttf
[2021-03-04 23:56][2021-03-04 23:56] 000104232 _____ () 5E0339C2481B88269CA749E5A02CC9FC [File not signed]

C:\Program Files\WindowsApps\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08\Assets\Fonts\AmazonEmber_He.ttf
[2021-03-04 23:56][2021-03-04 23:56] 000100120 _____ () EE8A280174AF42C74597D734E481B049 [File not signed]

C:\Program Files\WindowsApps\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08\Assets\Fonts\AmazonEmber_HeIt.ttf
[2021-03-04 23:56][2021-03-04 23:56] 000098872 _____ () FB383904687263D4CE4070194CCC882E [File not signed]

C:\Program Files\WindowsApps\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08\Assets\Fonts\AmazonEmber_Lt.ttf
[2021-03-04 23:56][2021-03-04 23:56] 000104104 _____ () 978FCE27D0F89BB8E8FF779BD55D4944 [File not signed]

C:\Program Files\WindowsApps\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08\Assets\Fonts\AmazonEmber_LtIt.ttf
[2021-03-04 23:56][2021-03-04 23:56] 000104616 _____ () EAF513E6BCD64F1A046A861770923586 [File not signed]

C:\Program Files\WindowsApps\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08\Assets\Fonts\AmazonEmber_Rg.ttf
[2021-03-04 23:56][2021-03-04 23:56] 000106076 _____ () 76666A38FF1CDA13E51186B795623090 [File not signed]

C:\Program Files\WindowsApps\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08\Assets\Fonts\AmazonEmber_RgIt.ttf
[2021-03-04 23:56][2021-03-04 23:56] 000105072 _____ () 87FFDA060213093FCF2B44F90E16CCDA [File not signed]

C:\Program Files\WindowsApps\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08\Assets\Fonts\AmazonEmber_Th.ttf
[2021-03-04 23:56][2021-03-04 23:56] 000105260 _____ () 7B91480C89665B6377ACACDEC0252203 [File not signed]

C:\Program Files\WindowsApps\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08\Alexa.DesktopExtension\Amazon.Auth.Map.dll
[2021-03-04 23:56][2021-03-04 23:56] 000080896 _____ () 406DE6CFAF980FE98D18FF6695EB852F [File not signed]


Folder:
========
2021-05-29 03:34 - 2021-05-29 03:34 _____ C:\ProgramData\Packages\57540AMZNMobileLLC.AmazonAlexa_22t9g3sebte08
2021-03-04 23:56 - 2021-03-04 23:56 _____ C:\ProgramData\Microsoft\Windows\AppRepository\Packages\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_split.scale-100_22t9g3sebte08
2021-03-04 23:56 - 2021-05-29 03:54 _____ C:\ProgramData\Microsoft\Windows\AppRepository\Packages\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_split.scale-125_22t9g3sebte08
2021-03-04 23:56 - 2021-03-04 23:56 _____ C:\ProgramData\Microsoft\Windows\AppRepository\Packages\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_split.scale-200_22t9g3sebte08
2021-03-04 23:56 - 2021-03-04 23:56 _____ C:\ProgramData\Microsoft\Windows\AppRepository\Packages\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08
2021-03-04 23:56 - 2021-08-20 19:37 _____ C:\ProgramData\Microsoft\Windows\AppRepository\Packages\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08
2021-03-04 23:56 - 2021-03-04 23:56 _____ C:\Program Files\WindowsApps\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_split.scale-125_22t9g3sebte08
2021-03-04 23:56 - 2021-03-04 23:56 _____ C:\Program Files\WindowsApps\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08
2021-03-04 23:56 - 2021-03-04 23:56 _____ C:\Program Files\WindowsApps\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08
2021-03-04 23:56 - 2021-03-04 23:56 _____ C:\Program Files\WindowsApps\DeletedAllUserPackages\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_split.scale-100_22t9g3sebte08
2021-03-04 23:56 - 2021-03-04 23:56 _____ C:\Program Files\WindowsApps\DeletedAllUserPackages\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_split.scale-200_22t9g3sebte08

Registry:
========
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\PackageRepository\Extensions\ProgIDs\AppX9tt95qyx3z9hrfw0r2fca8z3t9a5ez1c]
"57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08"=""
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\PackageRepository\Extensions\windows.protocol\alexa\AppX9tt95qyx3z9hrfw0r2fca8z3t9a5ez1c]
"57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08"=""
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\PackageRepository\Packages\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_split.scale-125_22t9g3sebte08]
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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\PackageRepository\Packages\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08]
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"Path"="C:\Program Files\WindowsApps\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08"
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\PackageRepository\Packages\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\PackageRepository\Packages\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08]
"Path"="C:\Program Files\WindowsApps\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08"
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\PackageRepository\Packages\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08\57540AMZNMobileLLC.AmazonAlexa_22t9g3sebte08!App]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\Application\Data\61]
"ApplicationUserModelId"="57540AMZNMobileLLC.AmazonAlexa_22t9g3sebte08!App"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\ApplicationUser\Data\74]
"ApplicationUserModelId"="57540AMZNMobileLLC.AmazonAlexa_22t9g3sebte08!App"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\ApplicationUser\Data\74]
"_IndexKeys"="Application\61\74
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[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\ApplicationUser\Index\UserAndApplicationUserModelId\5^57540AMZNMobileLLC.AmazonAlexa_22t9g3sebte08!App]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\Package\Data\cb]
"PackageFullName"="57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\Package\Data\cb]
"InstalledLocation"="C:\Program Files\WindowsApps\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\Package\Data\cb]
"_IndexKeys"="PackageFamily\64\cb
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[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\Package\Data\cc]
"PackageFullName"="57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\Package\Data\cc]
"InstalledLocation"="C:\Program Files\WindowsApps\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\Package\Data\cc]
"_IndexKeys"="PackageFamily\64\cc
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[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\Package\Data\ce]
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[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\Package\Data\ce]
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[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\Package\Data\ce]
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[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\Package\Index\PackageFullName\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_split.scale-125_22t9g3sebte08]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\Package\Index\PackageFullName\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\Package\Index\PackageFullName\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\PackageFamily\Data\64]
"PackageFamilyName"="57540AMZNMobileLLC.AmazonAlexa_22t9g3sebte08"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\PackageFamily\Data\64]
"_IndexKeys"="PackageFamilyName\57540AMZNMobileLLC.AmazonAlexa_22t9g3sebte08"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\PackageFamily\Index\PackageFamilyName\57540AMZNMobileLLC.AmazonAlexa_22t9g3sebte08]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore\Applications\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore\Applications\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08]
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[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore\S-1-5-21-127966655-3041496052-59511839-1001\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08]
[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Big Fish Games\Persistence\Install\F2474T1L1]
""="C:\Program Files (x86)\Hidden Expedition - Amazon\znqlnvb.exe"
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[HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\Applications\57540AMZNMobileLLC.AmazonAlexa_22t9g3sebte08\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08]
"Path"="C:\Program Files\WindowsApps\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08\AppxMetadata\AppxBundleManifest.xml"
[HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\AppxAllUserStore\S-1-5-21-127966655-3041496052-59511839-1001\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08]
[HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\AppxAllUserStore\Applications\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08]
[HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\AppxAllUserStore\Applications\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08]
"Path"="C:\Program Files\WindowsApps\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08\AppxMetadata\AppxBundleManifest.xml"
[HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\AppxAllUserStore\S-1-5-18\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08]
[HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\AppxAllUserStore\S-1-5-18\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08]
"Path"="C:\Program Files\WindowsApps\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08\AppxMetadata\AppxBundleManifest.xml"
[HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\AppxAllUserStore\S-1-5-21-127966655-3041496052-59511839-1001\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08]
[HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\AppxAllUserStore\S-1-5-21-127966655-3041496052-59511839-1001\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08]
"Path"="C:\Program Files\WindowsApps\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08\AppxMetadata\AppxBundleManifest.xml"
[HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\BundleManifestInfo\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08]
[HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\BundleManifestInfo\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_split.scale-125_22t9g3sebte08]
[HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\BundleManifestInfo\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08]
[HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\InstalledPackages\Bundle\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08]
[HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\InstalledPackages\Main\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08]
[HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\InstalledPackages\Resource\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_split.scale-125_22t9g3sebte08]
[HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\PackageInstallState\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_split.scale-125_22t9g3sebte08]
[HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\PackageInstallState\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08]
[HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\PackageInstallState\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08]
[HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\SisDirectory\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_split.scale-125_22t9g3sebte08]
[HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\SisDirectory\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08]
[HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\SisDirectory\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08]
[HKEY_USERS\S-1-5-21-127966655-3041496052-59511839-1001\SOFTWARE\Microsoft\Speech_OneCore\CloudPolicy\Cache]
"AGENTACTIVATIONALLOWEDAGENTSCONFIGURATION"="Cortana,{A5A7C794-3D59-41DF-915F-19ACDA526FC9},1033,Microsoft.549981C3F5F10_8wekyb3d8bbwe!App,background,true,false;Alexa,{663CABB7-A1DF-41CE-8B77-E66F62351BC6},1033,57540AMZNMobileLLC.AmazonAlexa_22t9g3sebte08!App,background,true,false;Xiaowei Xiaowei,{8899AAD5-174B-4490-933B-06E2C5E8313C},2052,AD2F1837.19285F10D180_v10z8vjag6ke6!App,background,true,false;Contoso,{C0F1842F-D389-44D1-8420-A32A63B35568},1033,Microsoft.SDKSample.MVADLSSampleCS_8wekyb3d8bbwe!App,background,true,false;OK Beeb,{0DC3D0CD-8FC0-40F6-B3AB-A062FE218B70},2057,BBCMobileApps.beeb_wzgfedwv7gft2!App,background,true,false;OK Hololens,{4BB6090A-5AC6-49CB-984A-4289222E2C58},1033,Microsoft.Mixedrealityassistant_8wekyb3d8bbwe!AssistantClient,background,true,false;Lenovo,{9877ABCB-1599-4F0E-BB64-C57D5678857D},2052,E046963F.LenovoVoice_k1h2ywk1493x8!App,background,true,false;ふくまろ,{D3611534-A104-4BBF-8034-2DDA5A21D5F9},1041,96E699BA.FMVHC_7shgd1s8y1app!App,background,true,false;Nee Lavie,{EEE856D4-7E58-484A-85DC-2B762E7B1162},1041,B3CD3740.LAVIEAI2.0_md25j3s46526j!App,background,false,false;小爱同å¦,{5FC96EA8-9D68-44D6-A449-21B01F2DB765},2052,8497DDF3.639A2791C9AB_kf545nqv09rxe!App,background,true,false;disabledbydefault,{FC3AC4FC-5B21-47A2-81EF-018C8AA113B4},1033,MVA.FC3AC4FC-5B21-47A2-81EF-018C8AA113B4!App,background,false,false"
[HKEY_USERS\S-1-5-21-127966655-3041496052-59511839-1001\SOFTWARE\Microsoft\Speech_OneCore\Settings\VoiceActivation\57540AMZNMobileLLC.AmazonAlexa_22t9g3sebte08!App]
[HKEY_USERS\S-1-5-21-127966655-3041496052-59511839-1001\SOFTWARE\Microsoft\Speech_OneCore\Settings\VoiceActivation\SignalDetectionConfigurations\57540AMZNMobileLLC.AmazonAlexa_22t9g3sebte08!App]
[HKEY_USERS\S-1-5-21-127966655-3041496052-59511839-1001\SOFTWARE\Microsoft\UserData\UninstallTimes]
"57540AMZNMobileLLC.AmazonAlexa_22t9g3sebte08"="0x20D4C6496854D701"
[HKEY_USERS\S-1-5-21-127966655-3041496052-59511839-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Applets\Paint\Recent File List]
"File2"="C:\Users\User\Desktop\amazon shortcut.png"
[HKEY_USERS\S-1-5-21-127966655-3041496052-59511839-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FeatureUsage\AppBadgeUpdated]
"57540AMZNMobileLLC.AmazonAlexa_22t9g3sebte08!App"="1"
[HKEY_USERS\S-1-5-21-127966655-3041496052-59511839-1001\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Compatibility Assistant\Store]
"C:\Program Files (x86)\Hidden Expedition - Amazon\Uninstall.exe"="0x53414350010000000000000007000000280000008B4C0100D9C09D090100000000000000000000067102000050BB64EDDDACD50100000000000000000200000028000000000000000000004000000000000000000000000000000000D1260000000000000300000003000000"


====== End of Search ======

 

Thanks, I am feeling much better.
This sounds a little complex, and I'm still a little slow, give me some time to make sure I understand it.
Reading through the Safe Mode link you sent, the first instruction is "On the Windows sign-in screen, press and hold the Shift key while you select Power > Restart". I'm confused about the windows sign-in screen. When I'm looking at my desktop normally, do I just hold the shift key and select power>restart from the start menu? Or are they talking about something else?

I have never done anything with Alexa, do you have any idea how it may have gotten on here?

Thanks so much for your help, sorry I'm slower with this one.

 

Hello again. Sorry to keep coming up with questions before following your instructions. These instructions make sense, and I'll get to them soon.

First, in scrolling through the search log I sent you, I notice some entries where Alexa and Amazon are associated with my Big Fish Games. You said since I never use Alexa (and while I let family members use this computer, I know they have never done anything with Alexa either) then the software is meaningless. So you're saying it's basically there and dormant in case I should ever use Alexa, right? If it's sitting there and not doing anything without me, why is it associated with my Big Fish Games? Is anyone in my neighborhood able to access my alexa software with their Alexa?

Will removing alexa stuff affect how my Big Fish Games or computer works?

Also, how did FRST find this? I search, and look through my apps and features, and look in my C drive, and cannot even find Program Data, let alone anything Alexa. Shouldn't I be able to see it somewhere?

Maybe I'm reading the log wrong, like I said I know nothing about this stuff, but sneaky AI on my computer (Alexa, Cortana, and whatever that new thing was) freaks me out a little bit and makes me paranoid. There's a lot in the log that I wish I could understand more, do you know someplace I can go to learn more about how to read this stuff?

 

Alright, I put this off because I was nervous, but I finally did it, and it was really easy. Your instructions are great, thanks for that. And thanks for being patient with all my questions. I should have known about Hidden Expedition: Amazon, sorry for that. I bet you're right about digging deeper making fears worse! I may read through your link, and if it starts freaking me out I'll quit. I really appreciate your help.

And thanks for doing extra Alexa research for me, this is very reassuring.

Okay, here is the log, and the Amazon shortcut is still there. I think it couldn't find the short cut "ID verification needed for refund..." because I deleted it yesterday, so it's really gone. But the Amazon.com shortcut we're working on is still as it was.

Fix result of Farbar Recovery Scan Tool (x64) Version: 16-09-2024
Ran by User (10-10-2024 10:45:45) Run:2
Running from C:\Users\User\Desktop
Loaded Profiles: User
Boot Mode: Safe Mode (minimal)
==============================================

fixlist content:
*****************
CloseProcesses:
C:\Users\User\Desktop\amazon shortcut.png
C:\Users\User\Desktop\Amazon.com
C:\Users\User\Desktop\shortcuts\amazon shortcut.png
C:\Users\User\Desktop\shortcuts\ID verification needed for refund__ _ r_amazonprime.url
C:\Users\User\AppData\Roaming\Microsoft\Windows\Recent\amazon shortcut.png.lnk
C:\Users\User\AppData\Roaming\Microsoft\Windows\Recent\Amazon.com (2).lnk
C:\Users\User\AppData\Roaming\Microsoft\Windows\Recent\Amazon.com (3).lnk
C:\Users\User\AppData\Roaming\Microsoft\Windows\Recent\Amazon.com (4).lnk
C:\Users\User\AppData\Roaming\Microsoft\Windows\Recent\Amazon.com (5).lnk
C:\Users\User\AppData\Roaming\Microsoft\Windows\Recent\Amazon.com .lnk
C:\Users\User\AppData\Local\Microsoft\Edge\User Data\Default\Extensions\odfafepnkmbhccpbejgmiehpchacaeak\1.60.0_0\web_accessible_resources\amazon_ads.js
C:\Users\User\AppData\Local\Microsoft\Edge\User Data\Default\Extensions\odfafepnkmbhccpbejgmiehpchacaeak\1.60.0_0\web_accessible_resources\amazon_apstag.js
C:\ProgramData\Microsoft\Windows\AppRepository\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_split.scale-100_22t9g3sebte08.xml
C:\ProgramData\Microsoft\Windows\AppRepository\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_split.scale-125_22t9g3sebte08.xml
C:\ProgramData\Microsoft\Windows\AppRepository\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_split.scale-200_22t9g3sebte08.xml
C:\ProgramData\Microsoft\Windows\AppRepository\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08.xml
C:\ProgramData\Microsoft\Windows\AppRepository\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08.xml
C:\Program Files\WindowsApps\Microsoft.WindowsStore_22408.1401.8.0_x64__8wekyb3d8bbwe\Assets\Illustrations\AmazonAppstore.png
2021-05-29 03:34 - 2021-05-29 03:34 _____ C:\ProgramData\Packages\57540AMZNMobileLLC.AmazonAlexa_22t9g3sebte08
2021-03-04 23:56 - 2021-03-04 23:56 _____ C:\ProgramData\Microsoft\Windows\AppRepository\Packages\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_split.scale-100_22t9g3sebte08
2021-03-04 23:56 - 2021-05-29 03:54 _____ C:\ProgramData\Microsoft\Windows\AppRepository\Packages\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_split.scale-125_22t9g3sebte08
2021-03-04 23:56 - 2021-03-04 23:56 _____ C:\ProgramData\Microsoft\Windows\AppRepository\Packages\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_split.scale-200_22t9g3sebte08
2021-03-04 23:56 - 2021-03-04 23:56 _____ C:\ProgramData\Microsoft\Windows\AppRepository\Packages\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08
2021-03-04 23:56 - 2021-08-20 19:37 _____ C:\ProgramData\Microsoft\Windows\AppRepository\Packages\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08
2021-03-04 23:56 - 2021-03-04 23:56 _____ C:\Program Files\WindowsApps\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_split.scale-125_22t9g3sebte08
2021-03-04 23:56 - 2021-03-04 23:56 _____ C:\Program Files\WindowsApps\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08
2021-03-04 23:56 - 2021-03-04 23:56 _____ C:\Program Files\WindowsApps\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08
2021-03-04 23:56 - 2021-03-04 23:56 _____ C:\Program Files\WindowsApps\DeletedAllUserPackages\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_split.scale-100_22t9g3sebte08
2021-03-04 23:56 - 2021-03-04 23:56 _____ C:\Program Files\WindowsApps\DeletedAllUserPackages\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_split.scale-200_22t9g3sebte08
DeleteValue: HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\PackageRepository\Extensions\ProgIDs\AppX9tt95qyx3z9hrfw0r2fca8z3t9a5ez1c|57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08
DeleteValue: HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\PackageRepository\Extensions\windows.protocol\alexa\AppX9tt95qyx3z9hrfw0r2fca8z3t9a5ez1c|57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08
DeleteValue: HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\PackageRepository\Packages\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_split.scale-125_22t9g3sebte08|Path
DeleteValue: HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\PackageRepository\Packages\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08|Path
DeleteValue: HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\PackageRepository\Packages\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08|Path
DeleteValue: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\Application\Data\61|ApplicationUserModelId
DeleteValue: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\ApplicationUser\Data\74|ApplicationUserModelId
DeleteValue: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\ApplicationUser\Data\74|_IndexKeys
DeleteValue: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\Package\Data\cb|PackageFullName
DeleteValue: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\Package\Data\cb|InstalledLocation
DeleteValue: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\Package\Data\cb|_IndexKeys
DeleteValue: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\Package\Data\cc|PackageFullName
DeleteValue: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\Package\Data\cc|InstalledLocation
DeleteValue: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\Package\Data\cc|_IndexKeys
DeleteValue: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\Package\Data\ce|PackageFullName
DeleteValue: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\Package\Data\ce|InstalledLocation
DeleteValue: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\Package\Data\ce|_IndexKeys
DeleteValue: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\PackageFamily\Data\64|PackageFamilyName
DeleteValue: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\PackageFamily\Data\64|_IndexKeys
DeleteValue: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore\Applications\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08|Path
DeleteValue: HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\Applications\57540AMZNMobileLLC.AmazonAlexa_22t9g3sebte08\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08|Path
DeleteValue: HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\AppxAllUserStore\Applications\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08|Path
DeleteValue: HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\AppxAllUserStore\S-1-5-18\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08|Path
DeleteValue: HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\AppxAllUserStore\S-1-5-21-127966655-3041496052-59511839-1001\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08|Path
DeleteValue: HKEY_USERS\S-1-5-21-127966655-3041496052-59511839-1001\SOFTWARE\Microsoft\Speech_OneCore\CloudPolicy\Cache|AGENTACTIVATIONALLOWEDAGENTSCONFIGURATION
DeleteValue: HKEY_USERS\S-1-5-21-127966655-3041496052-59511839-1001\SOFTWARE\Microsoft\UserData\UninstallTimes|57540AMZNMobileLLC.AmazonAlexa_22t9g3sebte08
DeleteValue: HKEY_USERS\S-1-5-21-127966655-3041496052-59511839-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Applets\Paint\Recent File List|File2
DeleteValue: HKEY_USERS\S-1-5-21-127966655-3041496052-59511839-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FeatureUsage\AppBadgeUpdated|57540AMZNMobileLLC.AmazonAlexa_22t9g3sebte08!App
DeleteKey: HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\PackageRepository\Packages\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_split.scale-125_22t9g3sebte08
DeleteKey: HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\PackageRepository\Packages\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08
DeleteKey: HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\PackageRepository\Packages\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08
DeleteKey: HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\PackageRepository\Packages\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08\57540AMZNMobileLLC.AmazonAlexa_22t9g3sebte08!App
DeleteKey: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\ApplicationUser\Index\UserAndApplicationUserModelId\5^57540AMZNMobileLLC.AmazonAlexa_22t9g3sebte08!App
DeleteKey: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\Package\Index\PackageFullName\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_split.scale-125_22t9g3sebte08
DeleteKey: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\Package\Index\PackageFullName\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08
DeleteKey: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\Package\Index\PackageFullName\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08
DeleteKey: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\PackageFamily\Index\PackageFamilyName\57540AMZNMobileLLC.AmazonAlexa_22t9g3sebte08
DeleteKey: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore\Applications\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08
DeleteKey: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore\S-1-5-21-127966655-3041496052-59511839-1001\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08
DeleteKey: HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\Applications\57540AMZNMobileLLC.AmazonAlexa_22t9g3sebte08
DeleteKey: HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\Applications\57540AMZNMobileLLC.AmazonAlexa_22t9g3sebte08\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08
DeleteKey: HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\AppxAllUserStore\S-1-5-21-127966655-3041496052-59511839-1001\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08
DeleteKey: HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\AppxAllUserStore\Applications\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08
DeleteKey: HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\AppxAllUserStore\S-1-5-18\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08
DeleteKey: HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\AppxAllUserStore\S-1-5-21-127966655-3041496052-59511839-1001\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08
DeleteKey: HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\BundleManifestInfo\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08
DeleteKey: HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\BundleManifestInfo\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_split.scale-125_22t9g3sebte08
DeleteKey: HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\BundleManifestInfo\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08
DeleteKey: HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\InstalledPackages\Bundle\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08
DeleteKey: HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\InstalledPackages\Main\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08
DeleteKey: HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\InstalledPackages\Resource\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_split.scale-125_22t9g3sebte08
DeleteKey: HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\PackageInstallState\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_split.scale-125_22t9g3sebte08
DeleteKey: HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\PackageInstallState\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08
DeleteKey: HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\PackageInstallState\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08
DeleteKey: HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\SisDirectory\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_split.scale-125_22t9g3sebte08
DeleteKey: HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\SisDirectory\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08
DeleteKey: HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\SisDirectory\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08
DeleteKey: HKEY_USERS\S-1-5-21-127966655-3041496052-59511839-1001\SOFTWARE\Microsoft\Speech_OneCore\Settings\VoiceActivation\57540AMZNMobileLLC.AmazonAlexa_22t9g3sebte08!App
DeleteKey: HKEY_USERS\S-1-5-21-127966655-3041496052-59511839-1001\SOFTWARE\Microsoft\Speech_OneCore\Settings\VoiceActivation\SignalDetectionConfigurations\57540AMZNMobileLLC.AmazonAlexa_22t9g3sebte08!App
DeleteKey: HKEY_USERS\S-1-5-21-127966655-3041496052-59511839-1001\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Compatibility Assistant\Store
cmd: bcdedit /deletevalue {default} safeboot
Reboot:
*****************

Processes closed successfully.
C:\Users\User\Desktop\amazon shortcut.png => moved successfully
"C:\Users\User\Desktop\Amazon.com" => not found
C:\Users\User\Desktop\shortcuts\amazon shortcut.png => moved successfully
"C:\Users\User\Desktop\shortcuts\ID verification needed for refund__ _ r_amazonprime.url" => not found
C:\Users\User\AppData\Roaming\Microsoft\Windows\Recent\amazon shortcut.png.lnk => moved successfully
"C:\Users\User\AppData\Roaming\Microsoft\Windows\Recent\Amazon.com (2).lnk" => not found
"C:\Users\User\AppData\Roaming\Microsoft\Windows\Recent\Amazon.com (3).lnk" => not found
"C:\Users\User\AppData\Roaming\Microsoft\Windows\Recent\Amazon.com (4).lnk" => not found
"C:\Users\User\AppData\Roaming\Microsoft\Windows\Recent\Amazon.com (5).lnk" => not found
C:\Users\User\AppData\Roaming\Microsoft\Windows\Recent\Amazon.com .lnk => moved successfully
C:\Users\User\AppData\Local\Microsoft\Edge\User Data\Default\Extensions\odfafepnkmbhccpbejgmiehpchacaeak\1.60.0_0\web_accessible_resources\amazon_ads.js => moved successfully
C:\Users\User\AppData\Local\Microsoft\Edge\User Data\Default\Extensions\odfafepnkmbhccpbejgmiehpchacaeak\1.60.0_0\web_accessible_resources\amazon_apstag.js => moved successfully
C:\ProgramData\Microsoft\Windows\AppRepository\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_split.scale-100_22t9g3sebte08.xml => moved successfully
C:\ProgramData\Microsoft\Windows\AppRepository\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_split.scale-125_22t9g3sebte08.xml => moved successfully
C:\ProgramData\Microsoft\Windows\AppRepository\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_split.scale-200_22t9g3sebte08.xml => moved successfully
C:\ProgramData\Microsoft\Windows\AppRepository\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08.xml => moved successfully
C:\ProgramData\Microsoft\Windows\AppRepository\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08.xml => moved successfully
"C:\Program Files\WindowsApps\Microsoft.WindowsStore_22408.1401.8.0_x64__8wekyb3d8bbwe\Assets\Illustrations\AmazonAppstore.png" => not found

"C:\ProgramData\Packages\57540AMZNMobileLLC.AmazonAlexa_22t9g3sebte08" Folder move:

C:\ProgramData\Packages\57540AMZNMobileLLC.AmazonAlexa_22t9g3sebte08 => moved successfully

"C:\ProgramData\Microsoft\Windows\AppRepository\Packages\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_split.scale-100_22t9g3sebte08" Folder move:

C:\ProgramData\Microsoft\Windows\AppRepository\Packages\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_split.scale-100_22t9g3sebte08 => moved successfully

"C:\ProgramData\Microsoft\Windows\AppRepository\Packages\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_split.scale-125_22t9g3sebte08" Folder move:

C:\ProgramData\Microsoft\Windows\AppRepository\Packages\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_split.scale-125_22t9g3sebte08 => moved successfully

"C:\ProgramData\Microsoft\Windows\AppRepository\Packages\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_split.scale-200_22t9g3sebte08" Folder move:

C:\ProgramData\Microsoft\Windows\AppRepository\Packages\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_split.scale-200_22t9g3sebte08 => moved successfully

"C:\ProgramData\Microsoft\Windows\AppRepository\Packages\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08" Folder move:

C:\ProgramData\Microsoft\Windows\AppRepository\Packages\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08 => moved successfully

"C:\ProgramData\Microsoft\Windows\AppRepository\Packages\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08" Folder move:

C:\ProgramData\Microsoft\Windows\AppRepository\Packages\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08 => moved successfully

"C:\Program Files\WindowsApps\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_split.scale-125_22t9g3sebte08" Folder move:

C:\Program Files\WindowsApps\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_split.scale-125_22t9g3sebte08 => moved successfully

"C:\Program Files\WindowsApps\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08" Folder move:

C:\Program Files\WindowsApps\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08 => moved successfully

"C:\Program Files\WindowsApps\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08" Folder move:

C:\Program Files\WindowsApps\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08 => moved successfully

"C:\Program Files\WindowsApps\DeletedAllUserPackages\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_split.scale-100_22t9g3sebte08" Folder move:

C:\Program Files\WindowsApps\DeletedAllUserPackages\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_split.scale-100_22t9g3sebte08 => moved successfully

"C:\Program Files\WindowsApps\DeletedAllUserPackages\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_split.scale-200_22t9g3sebte08" Folder move:

C:\Program Files\WindowsApps\DeletedAllUserPackages\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_split.scale-200_22t9g3sebte08 => moved successfully
"HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\PackageRepository\Extensions\ProgIDs\AppX9tt95qyx3z9hrfw0r2fca8z3t9a5ez1c\\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08" => removed successfully
"HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\PackageRepository\Extensions\windows.protocol\alexa\AppX9tt95qyx3z9hrfw0r2fca8z3t9a5ez1c\\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08" => removed successfully
"HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\PackageRepository\Packages\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_split.scale-125_22t9g3sebte08\\Path" => removed successfully
"HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\PackageRepository\Packages\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08\\Path" => removed successfully
"HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\PackageRepository\Packages\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08\\Path" => removed successfully
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\Application\Data\61\\ApplicationUserModelId" => removed successfully
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\ApplicationUser\Data\74\\ApplicationUserModelId" => removed successfully
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\ApplicationUser\Data\74\\_IndexKeys" => removed successfully
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\Package\Data\cb\\PackageFullName" => removed successfully
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\Package\Data\cb\\InstalledLocation" => removed successfully
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\Package\Data\cb\\_IndexKeys" => removed successfully
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\Package\Data\cc\\PackageFullName" => removed successfully
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\Package\Data\cc\\InstalledLocation" => removed successfully
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\Package\Data\cc\\_IndexKeys" => removed successfully
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\Package\Data\ce\\PackageFullName" => removed successfully
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\Package\Data\ce\\InstalledLocation" => removed successfully
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\Package\Data\ce\\_IndexKeys" => removed successfully
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\PackageFamily\Data\64\\PackageFamilyName" => removed successfully
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\PackageFamily\Data\64\\_IndexKeys" => removed successfully
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore\Applications\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08\\Path" => removed successfully
"HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\Applications\57540AMZNMobileLLC.AmazonAlexa_22t9g3sebte08\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08\\Path" => removed successfully
"HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\AppxAllUserStore\Applications\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08\\Path" => removed successfully
"HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\AppxAllUserStore\S-1-5-18\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08\\Path" => removed successfully
"HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\AppxAllUserStore\S-1-5-21-127966655-3041496052-59511839-1001\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08\\Path" => removed successfully
"HKEY_USERS\S-1-5-21-127966655-3041496052-59511839-1001\SOFTWARE\Microsoft\Speech_OneCore\CloudPolicy\Cache\\AGENTACTIVATIONALLOWEDAGENTSCONFIGURATION" => removed successfully
"HKEY_USERS\S-1-5-21-127966655-3041496052-59511839-1001\SOFTWARE\Microsoft\UserData\UninstallTimes\\57540AMZNMobileLLC.AmazonAlexa_22t9g3sebte08" => removed successfully
"HKEY_USERS\S-1-5-21-127966655-3041496052-59511839-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Applets\Paint\Recent File List\\File2" => removed successfully
"HKEY_USERS\S-1-5-21-127966655-3041496052-59511839-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FeatureUsage\AppBadgeUpdated\\57540AMZNMobileLLC.AmazonAlexa_22t9g3sebte08!App" => removed successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\PackageRepository\Packages\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_split.scale-125_22t9g3sebte08 => removed successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\PackageRepository\Packages\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08 => removed successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\PackageRepository\Packages\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08 => removed successfully
"HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\PackageRepository\Packages\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08\57540AMZNMobileLLC.AmazonAlexa_22t9g3sebte08!App" => not found
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\ApplicationUser\Index\UserAndApplicationUserModelId\5^57540AMZNMobileLLC.AmazonAlexa_22t9g3sebte08!App" => removed successfully
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\Package\Index\PackageFullName\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_split.scale-125_22t9g3sebte08" => removed successfully
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\Package\Index\PackageFullName\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08" => removed successfully
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\Package\Index\PackageFullName\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08" => removed successfully
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateRepository\Cache\PackageFamily\Index\PackageFamilyName\57540AMZNMobileLLC.AmazonAlexa_22t9g3sebte08" => removed successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore\Applications\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08 => removed successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore\S-1-5-21-127966655-3041496052-59511839-1001\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08 => removed successfully
HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\Applications\57540AMZNMobileLLC.AmazonAlexa_22t9g3sebte08 => removed successfully
"HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\Applications\57540AMZNMobileLLC.AmazonAlexa_22t9g3sebte08\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08" => not found
HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\AppxAllUserStore\S-1-5-21-127966655-3041496052-59511839-1001\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08 => removed successfully
HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\AppxAllUserStore\Applications\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08 => removed successfully
HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\AppxAllUserStore\S-1-5-18\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08 => removed successfully
HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\AppxAllUserStore\S-1-5-21-127966655-3041496052-59511839-1001\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08 => removed successfully
HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\BundleManifestInfo\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08 => removed successfully
"HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\BundleManifestInfo\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_split.scale-125_22t9g3sebte08" => not found
"HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\BundleManifestInfo\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08" => not found
HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\InstalledPackages\Bundle\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08 => removed successfully
HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\InstalledPackages\Main\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08 => removed successfully
HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\InstalledPackages\Resource\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_split.scale-125_22t9g3sebte08 => removed successfully
HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\PackageInstallState\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_split.scale-125_22t9g3sebte08 => removed successfully
HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\PackageInstallState\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08 => removed successfully
HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\PackageInstallState\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08 => removed successfully
HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\SisDirectory\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_split.scale-125_22t9g3sebte08 => removed successfully
HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\SisDirectory\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_neutral_~_22t9g3sebte08 => removed successfully
HKEY_LOCAL_MACHINE\SYSTEM\Setup\Upgrade\Appx\DownlevelGather\SisDirectory\57540AMZNMobileLLC.AmazonAlexa_2.10.354.0_x64__22t9g3sebte08 => removed successfully
HKEY_USERS\S-1-5-21-127966655-3041496052-59511839-1001\SOFTWARE\Microsoft\Speech_OneCore\Settings\VoiceActivation\57540AMZNMobileLLC.AmazonAlexa_22t9g3sebte08!App => removed successfully
HKEY_USERS\S-1-5-21-127966655-3041496052-59511839-1001\SOFTWARE\Microsoft\Speech_OneCore\Settings\VoiceActivation\SignalDetectionConfigurations\57540AMZNMobileLLC.AmazonAlexa_22t9g3sebte08!App => removed successfully
HKEY_USERS\S-1-5-21-127966655-3041496052-59511839-1001\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Compatibility Assistant\Store => removed successfully

========= bcdedit /deletevalue {default} safeboot =========

The operation completed successfully.


========= End of CMD: =========



The system needed a reboot.

==== End of Fixlog 10:45:50 ====

 

Hi Gary,

I'm so sorry it's been so long. Things have been crazy here. I can't believe I haven't been able to get back to this until today.

I ran the Icon Cache, it worked just like you said and I had no trouble, after the reboot the Amazon shortcut is still there.

Here is the search log, again I'm so sorry it's taken me so long:

Farbar Recovery Scan Tool (x64) Version: 16-09-2024
Ran by User (15-10-2024 12:37:14)
Running from C:\Users\User\Desktop
Boot Mode: Normal

================== Search Files: "desktop.ini" =============

C:\Windows\WinSxS\amd64_microsoft-windows-shell32-kf-public_31bf3856ad364e35_10.0.19041.1_none_0cf1a65e91dfb2be\desktop.ini
[2019-12-07 04:09][2019-12-07 04:09] 000000174 _____ () 7220FAD57A4B3D9D9755C51198CC0386 [File is digitally signed]

C:\Windows\WinSxS\amd64_microsoft-windows-shell32-kf-commonmusic_31bf3856ad364e35_10.0.19041.1_none_2f07a4cad3dec315\desktop.ini
[2019-12-07 04:09][2019-12-07 04:09] 000000380 _____ () 48F5AC70AAEDAFE403B362E41DA1E1D6 [File is digitally signed]

C:\Windows\WinSxS\amd64_microsoft-windows-shell-wallpaper-theme2_31bf3856ad364e35_10.0.19041.1_none_8ccaf9c8444b9274\Desktop.ini
[2019-12-07 04:09][2019-12-07 04:09] 000000081 _____ () 14E3838089D535329BA635A74364DE70 [File is digitally signed]

C:\Windows\WinSxS\amd64_microsoft-windows-shell-wallpaper-theme1_31bf3856ad364e35_10.0.19041.1_none_8ccb1090444b78d3\Desktop.ini
[2019-12-07 04:09][2019-12-07 04:09] 000000081 _____ () 77D16B447FD71115B5C9AFE48D93FC58 [File is digitally signed]

C:\Windows\WinSxS\amd64_microsoft-windows-shell-sounds_31bf3856ad364e35_10.0.19041.4474_none_8bc3e36c6aca02bc\Desktop.ini
[2019-12-07 04:08][2019-12-07 04:08] 000003050 _____ () FDCF9E314A2166FA4FFB979AC2563D0E [File is digitally signed]

C:\Windows\WinSxS\amd64_microsoft-windows-s..sktopini-sendtouser_31bf3856ad364e35_10.0.19041.1_none_be359f0533764571\Desktop.ini
[2019-12-07 04:08][2019-12-07 04:08] 000000440 _____ () 152F9501F766519BCDD4BAAD6236A664 [File is digitally signed]

C:\Windows\WinSxS\amd64_microsoft-windows-s..opini-accessibility_31bf3856ad364e35_10.0.19041.1_none_905c6a851ca62951\Desktop.ini
[2019-12-07 04:08][2019-12-07 04:08] 000000166 _____ () A72BD98C568D5B0AD4C8D8E5654954D2 [File is digitally signed]

C:\Windows\WinSxS\amd64_microsoft-windows-s..l32-kf-userprofiles_31bf3856ad364e35_10.0.19041.1_none_39d6d106c6f70bec\desktop.ini
[2019-12-07 04:09][2019-12-07 04:09] 000000174 _____ () 6B1A6A9959CE35FA0DF98F8E602BB191 [File is digitally signed]

C:\Windows\WinSxS\amd64_microsoft-windows-s..l32-kf-programfiles_31bf3856ad364e35_10.0.19041.1_none_cb8c8caad1a2ad44\desktop.ini
[2019-12-07 04:09][2019-12-07 04:09] 000000174 _____ () 6383522C180BADC4E1D5C30A5C4F4913 [File is digitally signed]

C:\Windows\WinSxS\amd64_microsoft-windows-s..l32-kf-commonvideos_31bf3856ad364e35_10.0.19041.1_none_923716ddadd939c8\desktop.ini
[2019-12-07 04:09][2019-12-07 04:09] 000000380 _____ () 582BD0FACB013808C1C4804D894CD9FD [File is digitally signed]

C:\Windows\WinSxS\amd64_microsoft-windows-s..ktopini-systemtools_31bf3856ad364e35_10.0.19041.1_none_345e4e1d2701732b\Desktop.ini
[2019-12-07 04:08][2019-12-07 04:08] 000000170 _____ () EA767F2EB03C345D06A995B10A1BE9D3 [File is digitally signed]

C:\Windows\WinSxS\amd64_microsoft-windows-s..ktopini-maintenance_31bf3856ad364e35_10.0.19041.1_none_148b41803c849a3c\Desktop.ini
[2019-12-07 04:08][2019-12-07 04:08] 000000170 _____ () CAC4D0F604168B35338F40B0FE08C453 [File is digitally signed]

C:\Windows\WinSxS\amd64_microsoft-windows-s..ktopini-accessories_31bf3856ad364e35_10.0.19041.1_none_a208296858c76413\Desktop.ini
[2019-12-07 04:08][2019-12-07 04:08] 000000170 _____ () A021DF2D83EDCBC2EC3AAF894FBF07B4 [File is digitally signed]

C:\Windows\WinSxS\amd64_microsoft-windows-s..kf-commonadmintools_31bf3856ad364e35_10.0.19041.1_none_0b090bb5ae01dd1a\desktop.ini
[2019-12-07 04:09][2019-12-07 04:09] 000000174 _____ () 548B310FBC7A26D0B9DA3A9F2D604A0C [File is digitally signed]

C:\Windows\WinSxS\amd64_microsoft-windows-s..ini-systemtoolsuser_31bf3856ad364e35_10.0.19041.1_none_d69cbb4282e4fe2c\Desktop.ini
[2019-12-07 04:08][2019-12-07 04:08] 000000170 _____ () EA767F2EB03C345D06A995B10A1BE9D3 [File is digitally signed]

C:\Windows\WinSxS\amd64_microsoft-windows-s..ini-maintenanceuser_31bf3856ad364e35_10.0.19041.1_none_bbf8ad8ff53c9b5b\Desktop.ini
[2019-12-07 04:08][2019-12-07 04:08] 000000170 _____ () CAC4D0F604168B35338F40B0FE08C453 [File is digitally signed]

C:\Windows\WinSxS\amd64_microsoft-windows-s..ini-accessoriesuser_31bf3856ad364e35_10.0.19041.1_none_d9f53b39b3834744\Desktop.ini
[2019-12-07 04:08][2019-12-07 04:08] 000000170 _____ () A021DF2D83EDCBC2EC3AAF894FBF07B4 [File is digitally signed]

C:\Windows\WinSxS\amd64_microsoft-windows-s..i-accessibilityuser_31bf3856ad364e35_10.0.19041.1_none_19358785a81a86d6\Desktop.ini
[2019-12-07 04:08][2019-12-07 04:08] 000000166 _____ () A72BD98C568D5B0AD4C8D8E5654954D2 [File is digitally signed]

C:\Windows\WinSxS\amd64_microsoft-windows-s..32-kf-commonstartup_31bf3856ad364e35_10.0.19041.1_none_b2014b56ea660ec9\desktop.ini
[2019-12-07 04:09][2019-12-07 04:09] 000000174 _____ () 7F1698BAB066B764A314A589D338DAAE [File is digitally signed]

C:\Windows\WinSxS\amd64_microsoft-windows-s..32-kf-commondesktop_31bf3856ad364e35_10.0.19041.1_none_a81a33274fb1b624\desktop.ini
[2019-12-07 04:09][2019-12-07 04:09] 000000174 _____ () DC723B859DEC1526568AD581AEC334D5 [File is digitally signed]

C:\Windows\WinSxS\amd64_microsoft-windows-s..2-kf-commonprograms_31bf3856ad364e35_10.0.19041.1_none_047fa97bc9873117\desktop.ini
[2019-12-07 04:09][2019-12-07 04:09] 000000174 _____ () 17D5D0735DEAA1FB4B41A7C406763C0A [File is digitally signed]

C:\Windows\WinSxS\amd64_microsoft-windows-s..2-kf-commonpictures_31bf3856ad364e35_10.0.19041.1_none_36436b821c9e7209\desktop.ini
[2019-12-07 04:09][2019-12-07 04:09] 000000380 _____ () 2F145CCA0196FB928EE5656F2CFC2934 [File is digitally signed]

C:\Windows\WinSxS\amd64_microsoft-windows-s..-kf-publiclibraries_31bf3856ad364e35_10.0.19041.1_none_cbd9ad4986c925d5\desktop.ini
[2019-12-07 04:09][2019-12-07 04:09] 000000175 _____ () 203ABC35EE1B804C770321D392CAC58C [File is digitally signed]

C:\Windows\WinSxS\amd64_microsoft-windows-s..-kf-programfilesx86_31bf3856ad364e35_10.0.19041.1_none_3870d3554f39ac78\desktop.ini
[2019-12-07 04:09][2019-12-07 04:09] 000000174 _____ () 5B8A2BA3138573583FF9E0158096EC48 [File is digitally signed]

C:\Windows\WinSxS\amd64_microsoft-windows-s..-kf-commonstartmenu_31bf3856ad364e35_10.0.19041.1_none_f6eee8789c1c6fdd\desktop.ini
[2019-12-07 04:09][2019-12-07 04:09] 000000174 _____ () A2D31A04BC38EEAC22FCA3E30508BA47 [File is digitally signed]

C:\Windows\WinSxS\amd64_microsoft-windows-s..-kf-commondownloads_31bf3856ad364e35_10.0.19041.1_none_a914e3e3f19ceda1\desktop.ini
[2019-12-07 04:09][2019-12-07 04:09] 000000174 _____ () 81594CBB270B4099912612CD3C20306A [File is digitally signed]

C:\Windows\WinSxS\amd64_microsoft-windows-s..-kf-commondocuments_31bf3856ad364e35_10.0.19041.1_none_04c252e5678f305a\desktop.ini
[2019-12-07 04:09][2019-12-07 04:09] 000000278 _____ () EC659B643B3DC5A57DAFA797BBC83871 [File is digitally signed]

C:\Windows\WinSxS\amd64_microsoft-windows-ie-offlinefavorites_31bf3856ad364e35_11.0.19041.4355_none_199e16b530685f15\desktop.ini
[2019-12-07 04:09][2019-12-07 04:09] 000000065 _____ () 5079E25C0E9F1B5640B856225F5F5560 [File is digitally signed]

C:\Windows\WinSxS\amd64_microsoft-windows-ie-objectcontrolviewer_31bf3856ad364e35_11.0.19041.1_none_2108f0881e5a7a03\desktop.ini
[2019-12-07 04:09][2019-12-07 04:09] 000000065 _____ () 878B2E099C512B72A9FEA2257458C8B8 [File is digitally signed]

C:\Windows\WinSxS\amd64_microsoft-windows-fontext_31bf3856ad364e35_10.0.19041.4355_none_133fb84ca8d781b5\desktop.ini
[2019-12-07 04:08][2019-12-07 04:08] 000000065 _____ () CB6B1DA3363DC3265434BA22175FC78B [File is digitally signed]

C:\Windows\Web\Wallpaper\Theme2\Desktop.ini
[2019-12-07 04:15][2019-12-07 04:12] 000000081 ___SH () 14E3838089D535329BA635A74364DE70 [File is digitally signed]

C:\Windows\Web\Wallpaper\Theme1\Desktop.ini
[2019-12-07 04:15][2019-12-07 04:12] 000000081 ___SH () 77D16B447FD71115B5C9AFE48D93FC58 [File is digitally signed]

C:\Windows\SysWOW64\config\systemprofile\Saved Games\desktop.ini
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C:\Windows\SysWOW64\config\systemprofile\Desktop\desktop.ini
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C:\Windows\SysWOW64\config\systemprofile\AppData\Roaming\Microsoft\Windows\Start Menu\desktop.ini
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C:\Windows\SysWOW64\config\systemprofile\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\desktop.ini
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C:\Windows\servicing\LCU\Package_for_RollupFix~31bf3856ad364e35~amd64~~19041.5011.1.13\amd64_microsoft-windows-shell-sounds_31bf3856ad364e35_10.0.19041.4474_none_8bc3e36c6aca02bc\f\desktop.ini
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C:\Windows\servicing\LCU\Package_for_RollupFix~31bf3856ad364e35~amd64~~19041.4894.1.9\amd64_microsoft-windows-shell-sounds_31bf3856ad364e35_10.0.19041.4474_none_8bc3e36c6aca02bc\f\desktop.ini
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C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\desktop.ini
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C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Tools\Desktop.ini
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C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Maintenance\Desktop.ini
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C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories\desktop.ini
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C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessibility\desktop.ini
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C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Windows\SendTo\desktop.ini
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C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\desktop.ini
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C:\Windows\ServiceProfiles\NetworkService\AppData\Local\Microsoft\Windows\WinX\Group3\desktop.ini
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C:\Windows\ServiceProfiles\NetworkService\AppData\Local\Microsoft\Windows\WinX\Group2\desktop.ini
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C:\Windows\ServiceProfiles\NetworkService\AppData\Local\Microsoft\Windows\WinX\Group1\desktop.ini
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C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\desktop.ini
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C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Tools\Desktop.ini
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C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Maintenance\Desktop.ini
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C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories\desktop.ini
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C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessibility\desktop.ini
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C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Windows\SendTo\desktop.ini
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C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\desktop.ini
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C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Windows\WinX\Group3\desktop.ini
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C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Windows\WinX\Group2\desktop.ini
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C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Windows\WinX\Group1\desktop.ini
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C:\Windows\Offline Web Pages\desktop.ini
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C:\Windows\Media\Desktop.ini
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C:\Windows\Fonts\desktop.ini
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C:\Windows\Downloaded Program Files\desktop.ini
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C:\Windows\assembly\Desktop.ini
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C:\Users\desktop.ini
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C:\Users\Public\desktop.ini
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C:\Users\Public\Videos\desktop.ini
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C:\Users\Public\Pictures\desktop.ini
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C:\Users\Public\Music\desktop.ini
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C:\Users\Public\Libraries\desktop.ini
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C:\Users\Public\Downloads\desktop.ini
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C:\Users\Public\Documents\desktop.ini
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C:\Users\Public\Desktop\desktop.ini
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C:\Users\Public\AccountPictures\desktop.ini
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C:\Users\User\Videos\desktop.ini
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C:\Users\User\Videos\Microsoft.ZuneVideo_8wekyb3d8bbwe!Microsoft.ZuneVideo\desktop.ini
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C:\Users\User\Videos\Microsoft.ZuneMusic_8wekyb3d8bbwe!Microsoft.ZuneMusic\desktop.ini
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C:\Users\User\Videos\Captures\desktop.ini
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C:\Users\User\Searches\desktop.ini
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C:\Users\User\Saved Games\desktop.ini
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C:\Users\User\Pictures\desktop.ini
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C:\Users\User\Pictures\Saved Pictures\desktop.ini
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C:\Users\User\Pictures\Camera Roll\desktop.ini
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C:\Users\User\OneDrive\desktop.ini
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C:\Users\User\Music\desktop.ini
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C:\Users\User\Links\desktop.ini
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C:\Users\User\Favorites\desktop.ini
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C:\Users\User\Favorites\Links\desktop.ini
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C:\Users\User\Downloads\desktop.ini
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C:\Users\User\Documents\desktop.ini
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C:\Users\User\Documents\Microsoft.WindowsSoundRecorder_8wekyb3d8bbwe!App\desktop.ini
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C:\Users\User\Documents\Microsoft.WindowsFeedbackHub_8wekyb3d8bbwe!App\desktop.ini
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C:\Users\User\Desktop\desktop.ini
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C:\Users\User\Contacts\desktop.ini
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C:\Users\User\AppData\Roaming\Microsoft\Windows\Start Menu\desktop.ini
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C:\Users\User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\desktop.ini
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C:\Users\User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Tools\Desktop.ini
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C:\Users\User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\desktop.ini
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C:\Users\User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Maintenance\Desktop.ini
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C:\Users\User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools\desktop.ini
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C:\Users\User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories\desktop.ini
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C:\Users\User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessibility\desktop.ini
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C:\Users\User\AppData\Roaming\Microsoft\Windows\SendTo\desktop.ini
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C:\Users\User\AppData\Roaming\Microsoft\Windows\Recent\desktop.ini
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C:\Users\User\AppData\Roaming\Microsoft\Windows\Libraries\desktop.ini
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C:\Users\User\AppData\Roaming\Microsoft\Windows\AccountPictures\desktop.ini
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C:\Users\User\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\desktop.ini
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C:\Users\User\AppData\Local\Microsoft\Windows\WinX\Group3\desktop.ini
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C:\Users\User\AppData\Local\Microsoft\Windows\WinX\Group2\desktop.ini
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C:\Users\User\AppData\Local\Microsoft\Windows\WinX\Group1\desktop.ini
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C:\Users\User\AppData\Local\Microsoft\Windows\History\desktop.ini
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C:\Users\User\AppData\Local\Microsoft\Windows\Burn\Burn\desktop.ini
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C:\Users\User\AppData\Local\Microsoft\Windows\Application Shortcuts\desktop.ini
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C:\Users\User\3D Objects\desktop.ini
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C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\desktop.ini
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C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Tools\Desktop.ini
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C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Maintenance\Desktop.ini
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C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories\desktop.ini
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C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessibility\desktop.ini
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C:\Users\Default\AppData\Roaming\Microsoft\Windows\SendTo\desktop.ini
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C:\Users\Default\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\desktop.ini
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C:\Users\Default\AppData\Local\Microsoft\Windows\WinX\Group3\desktop.ini
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C:\Users\Default\AppData\Local\Microsoft\Windows\WinX\Group2\desktop.ini
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C:\Users\Default\AppData\Local\Microsoft\Windows\WinX\Group1\desktop.ini
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C:\ProgramData\Microsoft\Windows\Start Menu\desktop.ini
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C:\ProgramData\Microsoft\Windows\Start Menu\Programs\desktop.ini
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C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Windows PowerShell\desktop.ini
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C:\ProgramData\Microsoft\Windows\Start Menu\Programs\System Tools\desktop.ini
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C:\ProgramData\Microsoft\Windows\Start Menu\Programs\StartUp\desktop.ini
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C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Maintenance\Desktop.ini
[2019-12-07 04:14][2019-12-07 04:12] 000000170 ___SH () CAC4D0F604168B35338F40B0FE08C453 [File is digitally signed]

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\desktop.ini
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C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Accessories\desktop.ini
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C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Accessories\System Tools\desktop.ini
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C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Accessibility\desktop.ini
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C:\Program Files (x86)\desktop.ini
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C:\Program Files\desktop.ini
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C:\Program Files\Microsoft Office\root\Office16\1033\DataServices\DESKTOP.INI
[2021-03-04 23:34][2021-03-04 23:34] 000000070 _____ () 466AFDBDD30770A1A6B47AFD85099E82 [File not signed]


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Hello,
As you probably guessed, I'm having issues already. I hope I'm not really frustrating.
I took the screenshot of the error that happens when I try to delete the shortcut, as well as every tab under properties in case that would be helpful. However, I went to PM you, and cannot figure out how to attach the screenshots. There's no "upload a file" button there, as there is here. I don't know what I'm missing.
I haven't tried Process Monitor yet, but the first thing you say to do is hit Ctrl+E to stop capturing events. Should I do this immediately, or wait a few seconds to capture events, or what?
I have never used a file hosting site, so I will use GoFile as you suggested. You said to send the download link, will that just be given to me automatically once I upload the file?
Sorry I'm fumbling around again. Thanks so much for your help.

 

Sorry, my sister has been having a crisis. I just logged on to do this now, give me a few minutes...

 

Okay, I think I've done it. See if it works. Thanks for hanging in there and continuing to help.

 

Thanks. I just wanted to let you know it may be a couple more days before I try this. Sorry it's been taking me so long, things have really gotten crazy here and I can't keep up. I'll give it a try and let you know if I have any trouble as soon as I can.
Thanks again for your patience and all your help.