Having Trouble With My Ssd Being Recognized

Used to be there were HD's
now its cards there using
a real bottleneck

detects one way, but not another
Internal & External issue

have 2 SSD

All hardware is mint or new

 

Probably the main reason Windows won't install for you either.

Please give full details/specifics of your hardware - motherboard, CPU, GPU, Memory, NVMe and SSDs please; include exact model #s and where each is connected - esp. GPU and drives.

 

Good Day Satrow,

You mentioned,
"Please give full details"

motherboard
Acer Aspire AV15-51 x64 CyberPowerPC

model #s
AV15-51-7617

CPU
2.5 GHz

RAM (Memory)
8 Gigs

NVMe and SSDs
There are 2 SSD's
1) "Crucial", brand name. 2 TB
2) "Fanxiang" S500 Pro PCIe Gen 3x4. 512 Gb

Hey Satrow, you mentioned,
"where each is connected - esp. GPU and drives"
A) When i opened up the laptop, i did not see a GPU, only a SSD card for the HD Drive. This is inserted internally.
B) The SSD Drive Enclosure is connected USB-C to USB-C from PC to Drive Enclosure

Think that's everything,
Thanks

 

Thanks, confirmation that this notebook is the same as your other Topic: https://forums.majorgeeks.com/threads/cant-install-windows-seems-to-be-something-im-missing.326242/ please? Also mention this Topic in the other if they're about the same machine/problem.

Acer Aspire AV15-51-7617
CPU ?2.5 GHz? ?what exact model #?
NVMe "Fanxiang" S500 Pro PCIe Gen 3x4. 512 Gb
External drive ?2.5" SSD or M2 NVMe?

"When i opened up the laptop, i did not see a GPU, only a SSD card for the HD Drive."

HD, SSD, M2/NVMe are not interchangeable, all storage devices but all different. Please be specific, different devices/ages can have quite different problems.
Your internal drive is an M2 2280? NVMe, the "Fanxiang" - When did you first open the notebook, (timelines help build words into a picture, a scenario), before this problem, or after? Exact breakdown of steps please.

Hardware trumps software every time - rule out all hardware/physical errors before moving to software troubleshooting.

 

hi satrow, good day

Satrow, you said something about,
"SSD, M2/NVMe are not interchangeable"
Crucial SSD, as original build hardware, which came stock, shows up in BIOS
SWAPPED crucial SSD with fanxiang SSD and shows up in BIOS

Satrow, you talked about,
"different devices/ages can have quite different problems."
Laptop: bought mint 1 year ago
Crucial SSD: came stock with laptop, mint 1 year ago
Fanxiang SSD: mint, just bought

Satrow, you had a question,
"Your internal drive is an M2 2280?"
Thats what it said

Satrow, you asked,
"When did you first open the notebook"
1. Did not detect SSD enclosure
2. opened up laptop
3. tried to BIOS
4. Checked SSD enclosure on another device and there were no problems. It was detected.

 

So, both your Crucial original and Fanxiang replacement are M2 NVMe drives and each one shows in the BIOS when installed internally. Correct?

Are you then saving those settings and do those settings stick between reboots and shutdown/restarts (is the drive still detected correctly:- the Crucial boots to Windows, the Fanxiang doesn't)?

 

hi Satrow,

Satrow, you asked,
"So, both your Crucial original and Fanxiang replacement are M2 NVMe drives and each one shows in the BIOS when installed internally. Correct?"
Yes

Satrow, you mentioned,
"Are you then saving those settings"
BIOS: What settings. there are no settings in the BIOS that can effect external SSD detected, other than
boot order

Satrow, your question was,
"do those settings stick between reboots and shutdown"
what settings are you talking about that can effect external SSD detection?
If there are no settings that effect this, then there are no settings to save...
I have found myself pressing F10 even though no settings were changed anyways, don't know why i do.
other times i don't save because nothing was changed.
there is nothing to change

Satrow,
"is the drive still detected correctly"
both SSD
Crucial, Fanxiang
ALWAYS detected in BIOS without ANY settings changed, internally.
both external SSD NEVER detected in BIOS without ANY settings changed.

 

To detect externally connected drives, all points of connection/adaptation must gel - BIOS detection/connection to USB socket/plug to connection for external chipset connection/external drive.

Your notebook appears to be at fault, might be BIOS/software settings or hardware (are all USB ports fully tested as functioning correctly?).

Does Windows (which version/Build + is it fully updated?) Device Manager have any warning symbols displaying? If so, switch the View to 'by connection' and drill down to see where it's 'missing' from.

Check for notebook BIOS update. You'll probably need serial# or SNID to access the correct downloads for your notebook spec. Study the specifications and re-read the manual and documentation from the support site.

I'm fed up with needing to switch between both your Topics to check/double-check - Test your hardware, if something's broken (or the notebook requires replacement!) it could be common to both topics.

 

Hi Satrow, how are you doing?

i plugged in the USB flashdrive and external SSD at the same time. When i booted this time, two drives showed up for some reason. No drives were being detected before...

the driver zip I had was unzipped on a USB, but it did not do anything after it loaded.
So i unzipped every single driver and ran them one at time, manually. was going to try the exe on setup for driver, but i've never seen that before.

after loading all drivers manually, one at time, 4 more drives mysteriously just
APPEARED
Wow -- never seen that before!

I shut down unplugged, reboot, then plugged drive in again.
Yep, its detecting!!!!!!!!!!!!!!!!!!

It was a driver issue................

THANKS Satrow,
can I award you geek points?