Gmail

Discussion in 'Software' started by TimW, Jul 24, 2025 at 11:00 AM.

  1. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    My wife is getting my emails on her smartphone...not on her computer. Looking at all the settings, I haven't a clue as to how to stop this(pop-Imap)..etc..anyone ever come across this??
     
    TimW, Jul 24, 2025 at 11:00 AM
    #1
  2. Earthling

    Earthling Interplanetary Geek

    Hi Tim- sounds like her phone is using POP. If she wants incoming messages to be available on oth phone and computer then both need to be set to IMAP
     
    Earthling, Jul 25, 2025 at 8:37 AM
    #2
    satrow likes this.
  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    confusion..looking at my settings-under -Forwarding and POP/IMAP..pop is enabled.."
    When I mark a message in IMAP as deleted:
    Auto-Expunge on - Immediately update the server. (default)
    Auto-Expunge off - Wait for the client to update the server.
    these are the settings on my computer...I have no idea how to check setting on our phones - both are galaxyA-15's...

    Thanks for your help!!( waiting on my hospice nurse to come...)
     
    TimW, Jul 25, 2025 at 11:27 AM
    #3
  4. Earthling

    Earthling Interplanetary Geek

    Go back into your settings under Forwarding and POP/IMAP and deselect both Enable POP options. Hopefully that will fix it. Used to know this stuff backwards but that was a few years ago :rolleyes:
     
    Earthling, Jul 25, 2025 at 12:03 PM
    #4
  5. Earthling

    Earthling Interplanetary Geek

    BTW don't omit to save your changed settings at the bottom
     
    Earthling, Jul 25, 2025 at 12:18 PM
    #5
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Auto-Expunge on? or off?pop
     
    TimW, Jul 25, 2025 at 12:58 PM
    #6
  7. Earthling

    Earthling Interplanetary Geek

    On my Gmail, which has no problems, Auto-Expunge is off so that's what I would recommend. POP should be disabled.
     
    Earthling, Jul 25, 2025 at 1:47 PM
    #7
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Yes..that' what I did...Diane may go to t-mobile and ask if they have a clue...I've removed her email addy as the backup/recovery addy...
     
    TimW, Jul 25, 2025 at 2:39 PM
    #8
  9. Earthling

    Earthling Interplanetary Geek

    These are my settings, what are yours?

    upload_2025-7-25_19-45-24.png
     
    Earthling, Jul 25, 2025 at 2:45 PM
    #9
  10. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    The same.
     
    TimW, Jul 25, 2025 at 2:47 PM
    #10
  11. Earthling

    Earthling Interplanetary Geek

    Is it just yours she doesn't get on her computer?
     
    Earthling, Jul 25, 2025 at 2:53 PM
    #11
  12. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    she doesn't get them on her computer..just on her phone.
     
    TimW, Jul 25, 2025 at 3:45 PM
    #12
  13. Earthling

    Earthling Interplanetary Geek

    Is she using an email client on her computer, such as Outlook, and is it just emails from you she isn't seeing?
     
    Earthling, Jul 26, 2025 at 7:56 AM
    #13
  14. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    It's on her smartphone that my emails (gmails) show up. Not on her gmail account on her computer,just her gmails on the phone. I think she may need to go to a T-mobile outlet for answers.What might be a problem is she doesn't remember her password.
     
    TimW, Jul 26, 2025 at 11:49 AM
    #14
  15. foogoo

    foogoo Major "foogoo" Geek

    I use pop and leave the message on the server. Never could figure out IMAP as far as handling messages / syncing among devices.
     
    foogoo, Jul 26, 2025 at 1:23 PM
    #15
  16. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    That's how it was set, but it still sent my email to her email on her phone..changing it, as suggested it, didn't change anything. I also had her email addy as my backup account and changed it to my geek account..no difference.
     
    TimW, Jul 26, 2025 at 5:01 PM
    #16
  17. foogoo

    foogoo Major "foogoo" Geek

    1. Sign out of the unknown device:
    • Go to your Google Account settings by going to myaccount.google.com.
    • Navigate to the "Security" section.
    • Find the "Your devices" section and select "Manage all devices".
    • Locate the unknown (wife's) Android phone and select it.
    • Choose "Sign out" to remove your account from that device
     
    foogoo, Jul 26, 2025 at 5:41 PM
    #17
    TimW likes this.
  18. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Sounds like a plan...but we both have the exact same phones...oh..right, let me check the about my phone option on each of them...thanks!!
     
    TimW, Jul 27, 2025 at 10:19 AM
    #18
  19. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I just signed out of both....we'll see.
     
    TimW, Jul 27, 2025 at 10:28 AM
    #19
  20. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I signed out of both...don't know how to remove my email account from either...so does she need to sign in to gmail now to get her account? She may not know her password.
     
    TimW, Jul 27, 2025 at 10:38 AM
    #20
  21. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Somehow she got the screen to forgot password...message sent to me and then I hit yes, it's me and it switched to her account...phewwww........
     
    TimW, Jul 27, 2025 at 10:52 AM
    #21

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