Oh My: Streamlining Rheumatology Desktop

Greetings once again!

There is no problem with this Desktop.

I have run READ & RUN ME FIRST- Malware Removal Guide to make sure there are no Malware. The relevant logs are attached.

I would also value any suggestions which may streamline the function of this computer.

In addition is it alright to install the following software:

• AVG AntiVirus Free Edition 25.12.10659
• Comodo Personal Firewall
• CCleaner
• SpyWare Blaster
• Autorun Eater
• USB Disk Security
• IObit SmartDefrag

Dr. K.D.J.H. Manilka Jayawardena,
Medical Officer,
Rheumatology & Rehabilitation Unit,
District General Hospital,
Negombo.
Proud to be a Sri Lankan!

 

Addition & FRST Logs are attached.

RogueKiller: old version used as it was not available in the given download link
HitmanPro - old version used as it was not available in the given download link

 

Running Chkdsk /R: could not find a [lace to type "cmd"

Printer: hp LASERJET PRO 400 SERIES M401d

contents of the ListChkdskResult.txt report
ListChkdskResult by SleepyDude v0.1.7 Beta | 21-09-2013

------< Log generate on 02/02/2026 16:26:07 >------
No Events found for Winlogon, Chkdsk or Wininit!

the contents of the Fixlog.txt file
Fix result of Farbar Recovery Scan Tool (x64) Version: 31-01-2026
Ran by User (02-02-2026 16:29:40) Run:1
Running from G:\Scans
Loaded Profiles: User
Boot Mode: Normal
==============================================

fixlist content:
*****************
Start::
CreateRestorePoint:
CloseProcesses:
C:\Program Files (x86)\HP\HPBDSService
C:\Program Files (x86)\Hp\HP Software Update
HKLM-x32\...\Run: [HP Software Update] => C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe [49208 2011-10-28] (Hewlett-Packard Company -> Hewlett-Packard)
HKU\S-1-5-21-1646139404-1104253338-3444867889-1001\...\MountPoints2: {431c60c4-f2ff-11f0-9cd6-9c5c8e84cd14} - "D:\Autorun.exe"
HKLM\...\Windows x64\Print Processors\hpcpp117: C:\Windows\System32\spool\prtprocs\x64\hpcpp117.DLL [467456 2011-09-28] (Microsoft Windows Hardware Compatibility Publisher -> Hewlett-Packard Corporation)
HKLM\...\Print\Monitors\HP Standard TCP/IP Port: C:\Windows\system32\HpTcpMon.dll [331264 2009-09-17] (Hewlett Packard) [File not signed]
R2 HP DS Service; C:\Program Files (x86)\HP\HPBDSService\HPBDSService.exe [13824 2011-10-17] (Hewlett-Packard Company) [File not signed]
cmd: netsh winsock reset catalog
cmd: netsh int ip reset resetlog.txt
Reg: reg export HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Defaults\FirewallPolicy\FirewallRules C:\Firewall.reg
C:\Firewall.reg
cmd: netsh advfirewall reset
cmd: netsh advfirewall set allprofiles state ON
cmd: bitsadmin /reset /allusers
cmd: ipconfig /flushdns
Removeproxy:
hosts:
cmd: sfc /scannow
cmd: DISM /Online /Cleanup-Image /CheckHealth
cmd: chkdsk E:
cmd: chkdsk F
Emptytemp:
End::
*****************

Restore point was successfully created.
Processes closed successfully.

"C:\Program Files (x86)\HP\HPBDSService" Folder move:

C:\Program Files (x86)\HP\HPBDSService => moved successfully

"C:\Program Files (x86)\Hp\HP Software Update" Folder move:

C:\Program Files (x86)\Hp\HP Software Update => moved successfully
"HKLM\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\Run\\HP Software Update" => removed successfully
HKU\S-1-5-21-1646139404-1104253338-3444867889-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{431c60c4-f2ff-11f0-9cd6-9c5c8e84cd14} => removed successfully
HKLM\System\CurrentControlSet\Control\Print\Environments\Windows x64\Print Processors\hpcpp117 => removed successfully
HKLM\System\CurrentControlSet\Control\Print\Monitors\HP Standard TCP/IP Port => removed successfully
HKLM\System\CurrentControlSet\Services\HP DS Service => removed successfully
HP DS Service => service removed successfully

========= netsh winsock reset catalog =========


Sucessfully reset the Winsock Catalog.
You must restart the computer in order to complete the reset.



========= End of CMD: =========


========= netsh int ip reset resetlog.txt =========

Resetting Compartment Forwarding, OK!
Resetting Compartment, OK!
Resetting Control Protocol, OK!
Resetting Echo Sequence Request, OK!
Resetting Global, OK!
Resetting Interface, OK!
Resetting Anycast Address, OK!
Resetting Multicast Address, OK!
Resetting Unicast Address, OK!
Resetting Neighbor, OK!
Resetting Path, OK!
Resetting Potential, OK!
Resetting Prefix Policy, OK!
Resetting Proxy Neighbor, OK!
Resetting Route, OK!
Resetting Site Prefix, OK!
Resetting Subinterface, OK!
Resetting Wakeup Pattern, OK!
Resetting Resolve Neighbor, OK!
Resetting , OK!
Resetting , OK!
Resetting , OK!
Resetting , OK!
Resetting , failed.
Access is denied.

Resetting , OK!
Resetting , OK!
Resetting , OK!
Resetting , OK!
Resetting , OK!
Resetting , OK!
Resetting , OK!
Restart the computer to complete this action.



========= End of CMD: =========


========= reg export HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Defaults\FirewallPolicy\FirewallRules C:\Firewall.reg =========

The operation completed successfully.



========= End of Reg: =========

C:\Firewall.reg => moved successfully

========= netsh advfirewall reset =========

Ok.



========= End of CMD: =========


========= netsh advfirewall set allprofiles state ON =========

Ok.



========= End of CMD: =========


========= bitsadmin /reset /allusers =========


BITSADMIN version 3.0
BITS administration utility.
(C) Copyright Microsoft Corp.

0 out of 0 jobs canceled.


========= End of CMD: =========


========= ipconfig /flushdns =========


Windows IP Configuration

Successfully flushed the DNS Resolver Cache.


========= End of CMD: =========


========= RemoveProxy: =========

"HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\\DefaultConnectionSettings" => removed successfully
"HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\\SavedLegacySettings" => removed successfully
"HKU\S-1-5-21-1646139404-1104253338-3444867889-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\\DefaultConnectionSettings" => removed successfully
"HKU\S-1-5-21-1646139404-1104253338-3444867889-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\\SavedLegacySettings" => removed successfully


========= End of RemoveProxy: =========

C:\Windows\System32\Drivers\etc\hosts => moved successfully
Hosts restored successfully.

========= sfc /scannow =========



Beginning system scan. This process will take some time.



Beginning verification phase of system scan.


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Windows Resource Protection did not find any integrity violations.



========= End of CMD: =========


========= DISM /Online /Cleanup-Image /CheckHealth =========


Deployment Image Servicing and Management tool
Version: 10.0.19041.1

Image Version: 10.0.19041.264

No component store corruption detected.
The operation completed successfully.


========= End of CMD: =========


========= chkdsk E: =========

The type of the file system is NTFS.
Volume label is New Volume.

WARNING! /F parameter not specified.
Running CHKDSK in read-only mode.

Stage 1: Examining basic file system structure ...
Progress: 0 of 3584 done; Stage: 0%; Total: 1%; ETA: 0:00:12
Progress: 3584 of 3584 done; Stage: 100%; Total: 29%; ETA: 0:00:09 .


3584 file records processed.

File verification completed.
Phase duration (File record verification): 148.65 milliseconds.
Progress: 0 of 0 done; Stage: 99%; Total: 32%; ETA: 0:00:09 ..


0 large file records processed.

Phase duration (Orphan file record recovery): 0.06 milliseconds.
Progress: 0 of 0 done; Stage: 99%; Total: 32%; ETA: 0:00:09 ...


0 bad file records processed.

Phase duration (Bad file record checking): 0.04 milliseconds.

Stage 2: Examining file name linkage ...
Progress: 820 of 820 done; Stage: 100%; Total: 77%; ETA: 0:00:03


820 reparse records processed.

Progress: 3632 of 3814 done; Stage: 95%; Total: 85%; ETA: 0:00:03 .
Progress: 3814 of 3814 done; Stage: 100%; Total: 97%; ETA: 0:00:01 ..


3814 index entries processed.

Index verification completed.
Phase duration (Index verification): 395.68 milliseconds.
Progress: 0 of 0 done; Stage: 99%; Total: 97%; ETA: 0:00:01 ...


0 unindexed files scanned.

Phase duration (Orphan reconnection): 0.87 milliseconds.
Progress: 0 of 0 done; Stage: 99%; Total: 97%; ETA: 0:00:01


0 unindexed files recovered to lost and found.

Phase duration (Orphan recovery to lost and found): 0.07 milliseconds.
Progress: 820 of 820 done; Stage: 100%; Total: 97%; ETA: 0:00:01 .


820 reparse records processed.

Phase duration (Reparse point and Object ID verification): 4.46 milliseconds.

Stage 3: Examining security descriptors ...
Security descriptor verification completed.
Phase duration (Security descriptor verification): 15.95 milliseconds.
Progress: 0 of 0 done; Stage: 100%; Total: 99%; ETA: 0:00:00 ..


116 data files processed.

Phase duration (Data attribute verification): 0.09 milliseconds.
CHKDSK is verifying Usn Journal...
Progress: 346 of 346 done; Stage: 100%; Total: 94%; ETA: 0:00:01 ...


2838880 USN bytes processed.

Usn Journal verification completed.
Phase duration (USN journal verification): 34.89 milliseconds.

Windows has scanned the file system and found no problems.
No further action is required.

153599999 KB total disk space.
26786008 KB in 3332 files.
1188 KB in 117 indexes.
0 KB in bad sectors.
77299 KB in use by the system.
65536 KB occupied by the log file.
126735504 KB available on disk.

4096 bytes in each allocation unit.
38399999 total allocation units on disk.
31683876 allocation units available on disk.
Total duration: 601.01 milliseconds (601 ms).


========= End of CMD: =========


========= chkdsk F =========

The type of the file system is FAT32.
Shadow copying the specified volume is not supported.

The volume is in use by another process. Chkdsk
might report errors when no corruption is present.
Volume TOT created 09/06/2015 14:41
Volume Serial Number is 1DC9-4004
Windows is verifying files and folders...
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File and folder verification is complete.
7,550,228 KB total disk space.
8 KB in 2 hidden files.
2,504 KB in 612 folders.
4,236,432 KB in 6,670 files.
3,311,280 KB are available.

4,096 bytes in each allocation unit.
1,887,557 total allocation units on disk.
827,820 allocation units available on disk.
The \Scans\F file was not found.


========= End of CMD: =========


=========== EmptyTemp: ==========

FlushDNS => completed
BITS transfer queue => 1310720 B
DOMStore, IE Recovery, AppCache, Feeds Cache, Thumbcache, IconCache => 154236767 B
Java, Discord, Steam htmlcache, WinHttpAutoProxySvc/winhttp *.cache => 0 B
Windows/system/drivers => 4256084 B
Edge => 53798376 B
Chrome => 159023364 B
Firefox => 0 B
Opera => 0 B

Local\Temp, Local\*.tmp, LocalLow\Temp, Roaming\Temp, Roaming\*.tmp , IE cache, history, cookies, recent:
Default => 0 B
ProgramData => 0 B
Public => 0 B
systemprofile => 1000 B
systemprofile32 => 0 B
LocalService => 31736 B
NetworkService => 19860418 B
User => 813822875 B

RecycleBin => 3009709281 B
EmptyTemp: => 3.9 GB temporary data Removed.

================================


The system needed a reboot.

==== End of Fixlog 16:43:51 ====


How can I open PDF documents?

 

Printer: hp LASERJET PRO 400 SERIES M401d

Contents of the ListChkdskResult.txt report​

ListChkdskResult by SleepyDude v0.1.7 Beta | 21-09-2013

------< Log generate on 05/02/2026 18:42:16 >------
Category: 0
Computer Name: DESKTOP-NONCQOQ
Event Code: 1001
Record Number: 19616
Source Name: Microsoft-Windows-Wininit
Time Written: 02-06-2026 @ 02:39:34
Event Type: Information
User:
Message:

Checking file system on C:
The type of the file system is NTFS.


A disk check has been scheduled.
Windows will now check the disk.

Stage 1: Examining basic file system structure ...
118016 file records processed.


File verification completed.
Phase duration (File record verification): 16.01 seconds.
2441 large file records processed.


Phase duration (Orphan file record recovery): 0.00 milliseconds.
0 bad file records processed.


Phase duration (Bad file record checking): 0.90 milliseconds.

Stage 2: Examining file name linkage ...
3126 reparse records processed.


173588 index entries processed.


Index verification completed.
Phase duration (Index verification): 45.97 seconds.
0 unindexed files scanned.


Phase duration (Orphan reconnection): 58.15 milliseconds.
0 unindexed files recovered to lost and found.


Phase duration (Orphan recovery to lost and found): 16.38 milliseconds.
3126 reparse records processed.


Phase duration (Reparse point and Object ID verification): 9.38 milliseconds.

Stage 3: Examining security descriptors ...
Cleaning up 625 unused index entries from index $SII of file 0x9.
Cleaning up 625 unused index entries from index $SDH of file 0x9.
Cleaning up 625 unused security descriptors.
Security descriptor verification completed.
Phase duration (Security descriptor verification): 85.64 milliseconds.
27787 data files processed.


Phase duration (Data attribute verification): 0.97 milliseconds.
CHKDSK is verifying Usn Journal...
37029232 USN bytes processed.


Usn Journal verification completed.
Phase duration (USN journal verification): 692.36 milliseconds.

Stage 4: Looking for bad clusters in user file data ...
118000 files processed.


File data verification completed.
Phase duration (User file recovery): 10.44 minutes.

Stage 5: Looking for bad, free clusters ...
20789272 free clusters processed.


Free space verification is complete.
Phase duration (Free space recovery): 0.00 milliseconds.
Adding 1 bad clusters to the Bad Clusters File.

Windows has made corrections to the file system.
No further action is required.

104806399 KB total disk space.
21356676 KB in 83478 files.
66992 KB in 27788 indexes.
4 KB in bad sectors.
225639 KB in use by the system.
65536 KB occupied by the log file.
83157088 KB available on disk.

4096 bytes in each allocation unit.
26201599 total allocation units on disk.
20789272 allocation units available on disk.
Total duration: 11.48 minutes (689336 ms).

Internal Info:
00 cd 01 00 ad b2 01 00 70 82 03 00 00 00 00 00 ........p.......
42 00 00 00 f4 0b 00 00 00 00 00 00 00 00 00 00 B...............

Windows has finished checking your disk.
Please wait while your computer restarts.

-----------------------------------------------------------------------
Category: 0
Computer Name: DESKTOP-NONCQOQ
Event Code: 26212
Record Number: 19381
Source Name: Chkdsk
Time Written: 02-03-2026 @ 00:42:39
Event Type: Information
User:
Message: Chkdsk was executed in read-only mode on a volume snapshot.

Checking file system on E:
The type of the file system is NTFS.
Volume label is New Volume.

WARNING! /F parameter not specified.
Running CHKDSK in read-only mode.

Stage 1: Examining basic file system structure ...
3584 file records processed.

File verification completed.
Phase duration (File record verification): 148.65 milliseconds.
0 large file records processed.

Phase duration (Orphan file record recovery): 0.06 milliseconds.
0 bad file records processed.

Phase duration (Bad file record checking): 0.04 milliseconds.

Stage 2: Examining file name linkage ...
820 reparse records processed.

3814 index entries processed.

Index verification completed.
Phase duration (Index verification): 395.68 milliseconds.
0 unindexed files scanned.

Phase duration (Orphan reconnection): 0.87 milliseconds.
0 unindexed files recovered to lost and found.

Phase duration (Orphan recovery to lost and found): 0.07 milliseconds.
820 reparse records processed.

Phase duration (Reparse point and Object ID verification): 4.46 milliseconds.

Stage 3: Examining security descriptors ...
Security descriptor verification completed.
Phase duration (Security descriptor verification): 15.95 milliseconds.
116 data files processed.

Phase duration (Data attribute verification): 0.09 milliseconds.
CHKDSK is verifying Usn Journal...
2838880 USN bytes processed.

Usn Journal verification completed.
Phase duration (USN journal verification): 34.89 milliseconds.

Windows has scanned the file system and found no problems.
No further action is required.

153599999 KB total disk space.
26786008 KB in 3332 files.
1188 KB in 117 indexes.
0 KB in bad sectors.
77299 KB in use by the system.
65536 KB occupied by the log file.
126735504 KB available on disk.

4096 bytes in each allocation unit.
38399999 total allocation units on disk.
31683876 allocation units available on disk.
Total duration: 601.01 milliseconds (601 ms).

The contents of the Fixlog.txt file​

Fix result of Farbar Recovery Scan Tool (x64) Version: 03-02-2026 01
Ran by User (05-02-2026 18:45:24) Run:2
Running from G:\Scans
Loaded Profiles: User
Boot Mode: Normal
==============================================

fixlist content:
*****************
Start::
CreateRestorePoint:
CloseProcesses:
C:\Program Files (x86)\HP\HPBDSService
C:\Program Files (x86)\Hp\HP Software Update
HKLM-x32\...\Run: [HP Software Update] => C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe [49208 2011-10-28] (Hewlett-Packard Company -> Hewlett-Packard)
HKU\S-1-5-21-1646139404-1104253338-3444867889-1001\...\MountPoints2: {431c60c4-f2ff-11f0-9cd6-9c5c8e84cd14} - "D:\Autorun.exe"
HKLM\...\Windows x64\Print Processors\hpcpp117: C:\Windows\System32\spool\prtprocs\x64\hpcpp117.DLL [467456 2011-09-28] (Microsoft Windows Hardware Compatibility Publisher -> Hewlett-Packard Corporation)
HKLM\...\Print\Monitors\HP Standard TCP/IP Port: C:\Windows\system32\HpTcpMon.dll [331264 2009-09-17] (Hewlett Packard) [File not signed]
R2 HP DS Service; C:\Program Files (x86)\HP\HPBDSService\HPBDSService.exe [13824 2011-10-17] (Hewlett-Packard Company) [File not signed]
cmd: netsh winsock reset catalog
cmd: netsh int ip reset resetlog.txt
Reg: reg export HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Defaults\FirewallPolicy\FirewallRules C:\Firewall.reg
C:\Firewall.reg
cmd: netsh advfirewall reset
cmd: netsh advfirewall set allprofiles state ON
cmd: bitsadmin /reset /allusers
cmd: ipconfig /flushdns
Removeproxy:
hosts:
cmd: sfc /scannow
cmd: DISM /Online /Cleanup-Image /CheckHealth
cmd: chkdsk E:
cmd: chkdsk F
Emptytemp:
End::
*****************

Restore point was successfully created.
Processes closed successfully.
"C:\Program Files (x86)\HP\HPBDSService" => not found
"C:\Program Files (x86)\Hp\HP Software Update" => not found
"HKLM\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\Run\\HP Software Update" => not found
HKU\S-1-5-21-1646139404-1104253338-3444867889-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{431c60c4-f2ff-11f0-9cd6-9c5c8e84cd14} => not found
HKLM\System\CurrentControlSet\Control\Print\Environments\Windows x64\Print Processors\hpcpp117 => not found
HKLM\System\CurrentControlSet\Control\Print\Monitors\HP Standard TCP/IP Port => not found
HP DS Service => service not found.

========= netsh winsock reset catalog =========


Sucessfully reset the Winsock Catalog.
You must restart the computer in order to complete the reset.



========= End of CMD: =========


========= netsh int ip reset resetlog.txt =========

Resetting Compartment Forwarding, OK!
Resetting Compartment, OK!
Resetting Control Protocol, OK!
Resetting Echo Sequence Request, OK!
Resetting Global, OK!
Resetting Interface, OK!
Resetting Anycast Address, OK!
Resetting Multicast Address, OK!
Resetting Unicast Address, OK!
Resetting Neighbor, OK!
Resetting Path, OK!
Resetting Potential, OK!
Resetting Prefix Policy, OK!
Resetting Proxy Neighbor, OK!
Resetting Route, OK!
Resetting Site Prefix, OK!
Resetting Subinterface, OK!
Resetting Wakeup Pattern, OK!
Resetting Resolve Neighbor, OK!
Resetting , OK!
Resetting , OK!
Resetting , OK!
Resetting , OK!
Resetting , failed.
Access is denied.

Resetting , OK!
Resetting , OK!
Resetting , OK!
Resetting , OK!
Resetting , OK!
Resetting , OK!
Resetting , OK!
Restart the computer to complete this action.



========= End of CMD: =========


========= reg export HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Defaults\FirewallPolicy\FirewallRules C:\Firewall.reg =========

The operation completed successfully.



========= End of Reg: =========

C:\Firewall.reg => moved successfully

========= netsh advfirewall reset =========

Ok.



========= End of CMD: =========


========= netsh advfirewall set allprofiles state ON =========

Ok.



========= End of CMD: =========


========= bitsadmin /reset /allusers =========


BITSADMIN version 3.0
BITS administration utility.
(C) Copyright Microsoft Corp.

{3A8322E3-881F-4424-9F82-08429A4B7C79} canceled.
1 out of 1 jobs canceled.


========= End of CMD: =========


========= ipconfig /flushdns =========


Windows IP Configuration

Successfully flushed the DNS Resolver Cache.


========= End of CMD: =========


========= RemoveProxy: =========

"HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\\DefaultConnectionSettings" => removed successfully
"HKU\S-1-5-21-1646139404-1104253338-3444867889-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\\DefaultConnectionSettings" => removed successfully
"HKU\S-1-5-21-1646139404-1104253338-3444867889-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\\SavedLegacySettings" => removed successfully


========= End of RemoveProxy: =========

C:\Windows\System32\Drivers\etc\hosts => moved successfully
Hosts restored successfully.

========= sfc /scannow =========



Beginning system scan. This process will take some time.



Beginning verification phase of system scan.


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Verification 100% complete.


Windows Resource Protection did not find any integrity violations.



========= End of CMD: =========


========= DISM /Online /Cleanup-Image /CheckHealth =========


Deployment Image Servicing and Management tool
Version: 10.0.19041.1

Image Version: 10.0.19041.264

No component store corruption detected.
The operation completed successfully.


========= End of CMD: =========


========= chkdsk E: =========

The type of the file system is NTFS.
Volume label is New Volume.

WARNING! /F parameter not specified.
Running CHKDSK in read-only mode.

Stage 1: Examining basic file system structure ...
Progress: 0 of 3584 done; Stage: 0%; Total: 1%; ETA: 0:00:12
Progress: 2049 of 3584 done; Stage: 57%; Total: 17%; ETA: 0:00:11 .
Progress: 3584 of 3584 done; Stage: 100%; Total: 29%; ETA: 0:00:09 ..


3584 file records processed.

File verification completed.
Phase duration (File record verification): 414.48 milliseconds.
Progress: 0 of 0 done; Stage: 99%; Total: 32%; ETA: 0:00:09 ...


0 large file records processed.

Phase duration (Orphan file record recovery): 0.05 milliseconds.
Progress: 0 of 0 done; Stage: 99%; Total: 32%; ETA: 0:00:09


0 bad file records processed.

Phase duration (Bad file record checking): 0.04 milliseconds.

Stage 2: Examining file name linkage ...
Progress: 820 of 820 done; Stage: 100%; Total: 77%; ETA: 0:00:03 .


820 reparse records processed.

Progress: 3702 of 3814 done; Stage: 97%; Total: 96%; ETA: 0:00:01 ..
Progress: 3814 of 3814 done; Stage: 100%; Total: 97%; ETA: 0:00:00 ...


3814 index entries processed.

Index verification completed.
Phase duration (Index verification): 609.61 milliseconds.
Progress: 0 of 0 done; Stage: 99%; Total: 97%; ETA: 0:00:00


0 unindexed files scanned.

Phase duration (Orphan reconnection): 0.87 milliseconds.
Progress: 0 of 0 done; Stage: 99%; Total: 97%; ETA: 0:00:00 .


0 unindexed files recovered to lost and found.

Phase duration (Orphan recovery to lost and found): 0.07 milliseconds.
Progress: 820 of 820 done; Stage: 100%; Total: 97%; ETA: 0:00:00 ..


820 reparse records processed.

Phase duration (Reparse point and Object ID verification): 9.35 milliseconds.

Stage 3: Examining security descriptors ...
Security descriptor verification completed.
Phase duration (Security descriptor verification): 101.21 milliseconds.
Progress: 0 of 0 done; Stage: 100%; Total: 99%; ETA: 0:00:00 ...


116 data files processed.

Phase duration (Data attribute verification): 0.08 milliseconds.
CHKDSK is verifying Usn Journal...
Progress: 0 of 346 done; Stage: 0%; Total: 99%; ETA: 0:00:00
Progress: 346 of 346 done; Stage: 100%; Total: 94%; ETA: 0:00:00 .


2839408 USN bytes processed.

Usn Journal verification completed.
Phase duration (USN journal verification): 107.47 milliseconds.

Windows has scanned the file system and found no problems.
No further action is required.

153599999 KB total disk space.
26786008 KB in 3332 files.
1188 KB in 117 indexes.
0 KB in bad sectors.
77299 KB in use by the system.
65536 KB occupied by the log file.
126735504 KB available on disk.

4096 bytes in each allocation unit.
38399999 total allocation units on disk.
31683876 allocation units available on disk.
Total duration: 1.24 seconds (1243 ms).


========= End of CMD: =========


========= chkdsk F =========

The type of the file system is FAT32.
Shadow copying the specified volume is not supported.

The volume is in use by another process. Chkdsk
might report errors when no corruption is present.
Volume TOT created 09/06/2015 14:41
Volume Serial Number is 1DC9-4004
Windows is verifying files and folders...
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File and folder verification is complete.
7,550,228 KB total disk space.
8 KB in 2 hidden files.
2,504 KB in 612 folders.
4,236,468 KB in 6,671 files.
3,311,244 KB are available.

4,096 bytes in each allocation unit.
1,887,557 total allocation units on disk.
827,811 allocation units available on disk.
The \Scans\F file was not found.


========= End of CMD: =========


=========== EmptyTemp: ==========

FlushDNS => completed
BITS transfer queue => 0 B
DOMStore, IE Recovery, AppCache, Feeds Cache, Thumbcache, IconCache => 9697816 B
Java, Discord, Steam htmlcache, WinHttpAutoProxySvc/winhttp *.cache => 0 B
Windows/system/drivers => -86372 B
Edge => 10542479 B
Chrome => 93662211 B
Firefox => 0 B
Opera => 0 B

Local\Temp, Local\*.tmp, LocalLow\Temp, Roaming\Temp, Roaming\*.tmp , IE cache, history, cookies, recent:
Default => 0 B
ProgramData => 0 B
Public => 0 B
systemprofile => 0 B
systemprofile32 => 0 B
LocalService => 26830 B
NetworkService => 1302 B
User => 3174314 B

RecycleBin => 0 B
EmptyTemp: => 111.7 MB temporary data Removed.

================================


The system needed a reboot.

==== End of Fixlog 18:57:47 ====
-----------------------------------------------------------------------

Queries​

1. How can I open PDF documents in this Computer?
2. In Yahoo Mail Sign-in page, it requests to use another device to enter into the account. This message appears both in Google Chrome & in Microsoft Edge. How to solve this problem?

 

Yahoo Mail​

I am able to log in to this specific Yahoo email account with the Yahoo Mail ID and password on other devices but not in this Computer.

 

Screenshot is uploaded herewith.

I was given one attempt for a which a verification code was sent to my account which I could not access. Therefore I reqested for a different way of verification. The reply came as too many attempts and try tomorrow.

I was able to log in to my Gmail account.

 

The same screen appeared at the first attempt.

Unfortunately the Desktop was shiftto work with it. In ed to another unit and hence I cannot continue to work with it.

In case if it returns, shall I contact you through this thread?

 

Good News! The Desktop is back in our unit.

The Problem still exists for all Yahoo mail accounts with the message appearing which I uploaded on 2026 February 7.

 

The FRST.txt and Addition.txt reports are attached hereto.

Sorry for the delay as I was sick and busy.

 

Good News! The Problem has been resolved. I am now able to access my yahoo e-mail accounts from any browser from this desktop.

Thank you for your time & effort!

 

I am not sure.

When the Computer was turned on, it ran a Microsoft Update 2025 November.

Afterwards I ran a fresh FRST64 scan.

Then I tried to lg-in to the yahoo mail accounts and I was able to log in through verification codes!