1. Oh My!

    Oh My! Malware Expert Staff Member

    Did you shut down or reboot the computer after setting Process Monitor?
     
  2. Yes, I was trying to follow your directions, but I may have misunderstood. Part of what you said was:
    • Close Process Monitor (I did this after changing the settings as you said to above this)
    • Close any open programs and shut down your computer (I shut it down here)
    • Reboot your computer and allow the boot up process to complete, including logging in if you use a password (I turned it back on)
    • Wait 5 minutes before doing anything further (I waited 5 minutes)
    • Right click on Process Monitor and select Run as administrator
    And then I saved the file as the default name, but here's where it took 9+ hours to get to 48%, when I decided something may be wrong and my computer was freaking out, I canceled it and restarted my computer again here.
     
  3. Oh My!

    Oh My! Malware Expert Staff Member

    Thanks.

    Delete any existing bootlog file.

    Repeat the steps but when you are presented with the Filter popup select Reset filter. If you run into problems again stop and let me know. Giving the computer 10 minutes to process the Bootlog should be plenty of time. If it doesn't appear to be making progress after 10 minutes shut it down. I can try to adjust things to increase the chances of success.
     

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