Epson Xp-7100 Printer Locked Up

Well, talk about being hijacked! I upgraded the firmware for this printer and now I'm locked out since I have 3rd party ink cartridges instead of GENUINE Epson ink cartridges installed in the printer.

I'm running Windows 10 on my laptop. I've tried the WICReset program but it returns a page saying you cannot downgrade firmware on this model printer. Being stubborn, I found a self-extracting older firmware version (FW_HTL.exe) but I can't put the printer into recovery mode and press the required buttons because the control panel won't budge from showing empty ink cartridges. (current firmware: YL13Q7 13/07/26)

Out of desperation and thinking perhaps I could reinstall the printer using the original software disk/old firmware, I went into Device Manager and the Registry and deleted all references to the printer.

Well I guess the firmware is located IN the printer because it would not install.

I AM buying genuine Epson ink cartridges so I can use the $#@^! printer. Talk about infringing on personal freedom. They're controlling my ink purchases! If I would have known of this manufacturer scam I wouldn't have bought this printer model!!

I'm wondering if there are any computer wizards out there that know of a solution to this 3rd party ink lockout.
Thanks for listening...and any offered solution.

 

Did you ever get it fixed?

That asked, I know several years ago HP & I think others got into serious trouble for doing that with their firmware (as in class action lawsuits) or something along those lines. And IF IRC they weren't supposed to do that anymore. You may want to look that info up & if that is the case, call out Epson on it.

Good luck.