2 Drivers Preventing Boot: Windows 7

Hi. I have an Acer Aspire 5534 Laptop running Windows 7. The other day I put it in sleep mode and came back a few hours later it would not boot back up. It only goes as far as the user account screen (stretched) without any account options. I then attempted restarted it in Safe Mode with Networking but it froze up after it loaded achix86s.sys. I then attempted to restart in Safe Mode with Command Prompt. This time, and each time thereafter in either mode it froze up after loading atipcie.sys. Loading in regular Safe Mode does nothing after the animated Windows Logo goes away except the HD sounds like it is attempting to read/access a file over and over with a slight 1-2 second pause. I even tried to start windows from last working configuration and nothing. Any help and suggestions would be grateful.

Thanks in advance!

 

David,

I was afraid you were going to say that and I am trying at all costs to avoid a destructive restore. I have all kinds of business files, wedding pictures and my kids pictures since their birth and loosing all this would be truly gut wrenching. Would a computer repair specialist be able help? I'm wondering if they have anything special for situations like this. Maybe they have a "special disk" or have a magic touch.

Thanks for your help.

 

Greetings, bigbens...

Couple of suggestions for trying to save your data:

or

Use a USB adapter (something like this) to slave the hard drive to a working computer with which you may be able to transfer your important data.

Granted, this isn't solving your Windows problem(s), but data salvage seems to be of paramount importance at this juncture. As far as contacting a computer repair specialist: I'd be willing to bet that a local shop is going to suggest performing those same steps.

 

Thank you for your suggestions. I'm willing to try anything at this point.