3yrs Of Virus Infections

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Superlost6, Sep 7, 2011.

  1. Superlost6

    Superlost6 Specialist

    My sister called me to pick up her HP Pavilion a6200n desktop PC (bought 3yrs ago new) that had a BootUp issue..

    I find that (1) of the RAM 1GB chips has gone bad. I removed it and PC booted fine..

    However, to my shocking eyes after opening a ie browser she has like 10 search bars. I knew this was bad. I called her and asked when was the last time this was cleaned. she replied "NEVER"... (i see that)

    I first did a MWB scann.. would time out in full scann so I was able to do a quick scann (see log) If found over 100 items

    I then did a superantispyware scann (also quick scann) found well over 100 items.. also this did quarenteen the items yet did not save a log so I took an image of the vult.. (see image)

    I did a hijackthis (see log)

    I then did a housecall online virus scann (No Infections Found)

    I then did a combofix scann (see log)

    Last I did a TDDkiller scann (No Issues Found)

    It for sure runs better however I ask that you review LOGS and thank you for your kind assistance & input
    Superlost6
     

    Attached Files:

    Superlost6, Sep 7, 2011
    #1
  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Kestrel13!, Sep 7, 2011
    #2
  3. Superlost6

    Superlost6 Specialist

    I can download it, run it (as administrater windows vista) yet it will NOT create a mglog file.. Tried 3 times
     
    Superlost6, Sep 7, 2011
    #3
  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Is it not at C:\MGlogs.zip?

    OK, if not try this:

    Please click Start, Run, and enter cmd and click OK. This will open a command prompt window. Enter the below commands at the command prompt each followed by the enter key. The bold black are commands. The purple is merely informational.

    • cd \MGtools <-- this changes to the MGtools folder and the prompt should change to C:\MGtools>
    • nwktst<-- this will try to run all one scan from MGtools. Tell me what error messages, if any, you see.
    • GetRunKey <-- this will try to run all one scan from MGtools. Tell me what error messages, if any, you see.
    • ShowNew <-- this will try to run all another scan from MGtools. Tell me what error messages, if any, you see.
    • analyse <-- this attempts to run HijackThis. Be sure to click the Accept button twice in the license agreement popup or it will just sit there and wait.
    Now look for the C:\MGlogs.zip file and attach it no matter what happened while doing the above.
     
    Kestrel13!, Sep 7, 2011
    #4

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