about blank

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by bigball, Jun 30, 2006.

  1. bigball

    bigball Private E-2

    I have about blank spyware on my computer. I have tried everything to remove it. To no avail. I have downloaded hijackthis and need some help. I have ran ever available software to remove it again no avail. If anyone can help contact me at dekers@yahoo.com Thanks
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Majorgeeks!

    You do not appear to have an about:blank hijacker problem. Have you just tried a Reset of Web Settings:


    Tto Reset Web Settings:
    1. If you have an Internet Explorer icon on your Desktop, goto step 2. If not, skip to step 3.
    2. Now right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK. Then skip step 3.
    3. If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

    If you think you are having malware problems, please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.
    • Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
    • Make sure you check version numbers and get all updates.
    • Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
    • After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
    • When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too (these scans are covered in steps 6 & 7 of the READ & RUN ME sticky)
      • Bitdefender
      • Panda Scan
      • HijackThis
    .
     
  3. bigball

    bigball Private E-2

    Hello, About Blank. I have search the internet for my problem. Seems like I downloaded a Java plug-in with the about blank attached to it. This was from downloading Mozilla Firefox. About blank is located on my computer in the On The Internet icon located in start, find. I found this by running a registry cleaner. But when I removed it and reboot. It still appears on my pc. If I click on the On The Internet icon About Blank msn web page is loaded. This is my problem. Thanks for any help.
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    I repeat this is not an about:blank hijacker. You just need to change your default settings for start and search pages.

    Do the Reset of Web Setting as I suggested.

    If you want any further help with malware, you will have to follow the other instructions given in message # 2, but note that you are not having malware problems from what I see.
     

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