About yesterdays thread and quality control

Just to keep everyone up to date and explain myself. Majorgeeks has always been about the quality. We are different than other sites and a lot of what we do affects our wallets. We try to run as few ads as possible and be unobtrusive. We try to test all the software.

And, on these forums, we expect the quality to continue. Because of this I am known by a lot of nicknames, most of them unpleasant. And I don’t care. If that’s the downside of PROPERLY helping people, then I can live with it.

In yesterday’s thread, a person wanted to know how to update their drivers. Their computer was a XP machine and produced in about 2005 and they installed Windows 7. The drivers have not been updated since 2009 for this computer and those were for Vista. Since 2009, for example, Realtek has probably updated their sound drivers no less than 13 times.

Let me explain how this works. Drivers are not rocket science, although some might want you to believe otherwise.

3 simple FACTS:

1: Drivers work like this: The hardware manufacturer (Intel, AMD, nVidia, Realtek and on and on) put out up to date drivers. When your computer manufacturer gets these drivers they either repackage them or offer them as is on their site. They are the same drivers, only it takes the big company’s weeks, even months to add them. Sometimes those drivers are now 1 version old when you get them.

2: Computer manufacturers will offer driver updates for about 1 year, maybe 2.
3: In this case, no Windows 7 drivers were available, so drivers need to be obtained from the manufacturer. This means finding the motherboard, USB, sound, video and more. You can do it manually, or use a program to do it all. Since there are at least 2 good driver updater programs, the days of finding all your drivers individually are gone. Spend hours tracking the right software, or do it in batch with an driver program? No brainer.

So, I get to be the d1ck I am known for by offering correct advice, as a couple of people decide to tell this poor guy to get those 4 year old drivers or spend hours looking for the drivers. Hey, you want to help? YOU go spend hours and get the guy the links. Now, THAT would be helpful. Sorry, I can’t let that stand.

You want to tell me I am wrong? Anyone knows I never stop learning and I love to learn. Prove me wrong. PLEASE! As long as the end user gets the help they need, I don’t mind being corrected. It’s happened before.

People here need to do the same thing. Is it more important to show up some username and avatar across the globe or to help the person who needs it? Hopefully you know the answer. If you don't, you'll find out the hard way soon enough.

http://forums.majorgeeks.com/showthread.php?t=281757