accidental uninstall

Discussion in 'Hardware' started by gr8flscott, Sep 2, 2011.

  1. gr8flscott

    gr8flscott Private E-2

    This is a driver and a hardware issue, so I just decided to put it in this form.

    In attempting to clean out programs from my computer, I uninstalled my Soundmax driver, so I have no audio output. I have a Lenovo ThinkPad T61, (I use Windows XP) but when I go to the Lenovo website, they have no option to download another one, nor do they have any contact for technical issues. I just keep winding up back on the Download & Drivers page. The "virtual agent" doesn't understand, and the Lenovo Community's threads are all full of technical jargon that I can't comprehend!

    In trying to remedy that, I seemed to have uninstalled my MATSHITA DVD-RAM UJ - 862 (?).

    I have no idea where (or if I still have) the software disk is, and when I attempt to search for the hardware from the device manager, I get a "code 39".


    As far as the driver issue is concerned, I installed 7ka114ww.exe, and it did nothing. Then I tried installing 7ka403ww.exe and I got "This operating system is not supported by this software".

    As for the CD-ROM, I don't have a seperate DVD drive. It's the DVD/CD-rom that I uninstalled in the first place. It keeps telling me I have new hardware, but the Installation Wizzard jst brings me back to where I started. When I try "Add Hardware" I get "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"
    I also tried to install Audio Device on HD Audio Bus. But I can't find it in any of the folders in my C: drive.

    Finally, I tried a system restore twice. One from 2 weeks ago, and one from the day before I started with my uninstalling. I was informed that it couldn't restore from either date, and each time the hardware wizzard was the 1st thing that appeared.
     
  2. mcsmc

    mcsmc MajorGeek

    Hi

    Do you have a factory reset option available on the machine (which restores Windows, etc. to exactly how it was when you purchased it)? It's usually available at the boot screen for a VERY brief time.

    If you do, I'd suggest backing up all of your personal files and using that to remedy the issue.
     

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