Acer Aspire R3 Series Logo And Restart Loop

Discussion in 'Software' started by conniehurt, Jan 31, 2018.

  1. conniehurt

    conniehurt Private E-2

    My Son's Acer Aspire R3 Series 32 GB 2 GB RAM. First windows 10 tried to install updates which they all failed and said there wasn't enough storage. I attempted to reset the pc because he was having other issues of installing due to not enough storage. Upon the attempt to reset the pc it went into a continuous logo restart loop. I attempted all the troubleshooting techniques through f10 with no luck. First there was no restore point created on his pc. Ran into an error resetting. Can't go back to previous versions of windows. I also tried reinstalling and repairing windows by using a flash drive loaded with Rufus and windows 10. uefi said there was no boot drive for usb boot (I prioritized the usb drive as first in the boot section). So, I tried putting it in legacy mode which let me start the windows installation process, but there is another obstacle. When I choose to upgrade it tells me to remove my media installation drive and start windows and reinstall it. Can't do that cause I can't get to windows as the pc won't go past the logo screen before restarting. Then I choose custom installation and it won't let me choose or create a drive to install windows in. I've tried a few things that others have suggested to no avail. my son needs his laptop for school and I do not want to have to purchase another one!! Thanks in advance if anyone has any fixes or suggestions.
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Did you try this when the logo appears:
    press ALT + F10. Until AcereRecovery option appears, choose it and press Enter. Step 3: Select “Restore System to Factory Default Settings“
     
  3. conniehurt

    conniehurt Private E-2

    Yes, I have tried every option available, more than once.
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Humm....have you tried this:
    Try the following...

    1. Power off the laptop.
    2. Power on the laptop.
    3. As soon as you see the rotating loading circle, press and hold the Power Button until the computer shuts off.
    4. Repeat this process a few times until you see the "Preparing Automatic Repair" screen.
    5. Now you want to let the laptop boot to the "Automatic Repair" screen.
    6. Click "Advanced Options" and then select "Troubleshoot".
    7. Here you want to select "Refresh your PC", if you do not wish to erase data, or "Reset your PC" to erase all data and restore your system.
    8. From here just follow the screen instructions until the recovery is completed.
     

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