Acer notebook shuts off suddenly

Discussion in 'Hardware' started by ej1245, Apr 25, 2008.

  1. ej1245

    ej1245 Corporal

    Hi, I'm helping a friend out with her Acer Aspire 3620. Its in pretty bad shape, I attempted to wipe the hard drive and reinstall XP, but when the process begins the notebook shuts off suddenly. Chkdsk has the same results after about 5%. I suspect faulty power supply or overheating, anybody have any other clues or things I should try to keep it going?
     
  2. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    It may well be overheating. At the very least, spray air into the vents to try and get dust out.
    If he/she has the manual, you may want to attempt to take it apart and clean out some dust.
     
  3. ej1245

    ej1245 Corporal

    thats what I am attempting to do now, however there doesn't seem to be a panel on the bottom to remove to get to the fan! I can't find a service manual any place, any ideas?
     

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