AcGenral.DLL Problem

Discussion in 'Software' started by Wayne Belzer, Aug 13, 2007.

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  1. Wayne Belzer

    Wayne Belzer Private E-2

    I have a proble with recurring message in Win XP Pro SP2
    On boot I get the message:
    Run DLL32.exe - Bad Image
    C:\Windows\AppPatch\AcGenral.DLL - not a valid Windows image

    This happens if I try to access CONTROL PANEL\ADD REMOVE Pgms too, and I cannot access it.

    Most programs seem to work (PhotoShop, MS Office, etc).

    I have tried the SFC /SCANNOW to verify files - nothing found.
    I cannot run Repair from an OS disk as it is a prloaded one with no repair option.

    Help? Or is this a reload WinXP?
    Wayne
     
  2. chipper_atmacneil

    chipper_atmacneil Private First Class

    Hi Wayne,

    What exactly were you trying to accomplish when the error messages started? KB886716 covers errors when trying to use Adobe Premiere Pro, but if that's not it, we have to figure out which Adobe product is creating the issue.

    Alex (Chipper) :)
     
    Last edited: Aug 14, 2007
  3. Wayne Belzer

    Wayne Belzer Private E-2

    Alex
    Sorry, you missed the whole point - I did not explain it well. The "message" is the problem. It occurs on Windows startup, and if I try to access "Add/Del Progs". And who knows where else.

    I was trying to say that I do have functionality in my programs (that I have tried), except for the Windows problems. Adobe stuff is just fine - red herring - sorry.

    Obviously I need access to Add/Del Pgms. The DLL mentioned is okay on comparisons, so it must be caused by something else. But what?
    Frustration. But I am trying to be patient and work thru/learn here.
    Thanks for the comments.
    Wayne
     
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