Add-Remove Programs is REALLY messed up

Discussion in 'Software' started by dlb, Apr 22, 2008.

  1. dlb

    dlb MajorGeek

    Attached is a screen shot which shows the Add/Remove list on an HP laptop with XP Home SP2. I would say that 65% of the programs listed do not have any information (like the items identified in red in the screenshot). The rest of the items in the list are normal (identified with green). I have run two 3rd party uninstallers and the 'red' items don't show up in these uninstallers at all. Most don't show up under Start > All Programs, but a few do. Most also do not show up in C:\Program Files, but, again, some do. How do I fix this? I suppose I could manually search the uninstall keys and values in the registry, then remove each one as I find it, but we're talking hours of monotonous work. There must be an easy way to simply clean up Add/Remove Programs. Any help or suggestions will be appreciated.

    THANKS!
     

    Attached Files:

  2. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    Not all my items in Add/Remove have information (a version of Adobe for example). I wouldn't be concerned about every item.
    If you want to remove some of the deadwood (programs not appearing anywhere) and you are sure they are not on the computer, run CCleaner. Click on Tools, then the Uninstall tab and you can remove bogus entries from there.
     
  3. dlb

    dlb MajorGeek

    Did you look at the screen shot? Well over half of the programs listed have no information, no Change/Remove button, and are not listed in C:\Program Files or in Start > All Programs. If you look at the screen shot you'll see the highlighted item as an example: it has no info and no Remove button. There are far too many messed up entries to 'not be concerned about'. Anyway, I have been using CCleaner since yesterday evening and at least the bogus listings show up in CCleaner; they didn't show up in other uninstallers. So far, CCleaner seems to be removing these bogus and/or damaged entries.

    EDIT- the more I look at this, the more it seems that some of these are actual legitimate entries (like Adobe Reader for example) and that something has corrupted the Add/Remove applet. The only programs that are displayed properly are programs that have been installed fairly recently, or updated fairly recently. Knowing that Dial-A-Fix has a Control Panel applet repair option, I ran that and it made no difference. Is there any way to restore the info and the Change/Remove buttons to all the items in Add/Remove Programs that don't have 'em? I'd think that a simple (or not-so-simple) reg hack could do the trick.
     
  4. dlb

    dlb MajorGeek

    Here's what I've tried: Dial-A-Fix, sfc /scannow, chkdsk /r from recovery console, repair install of XP Home SP2. So far nothing is helping. I really thought the repair install would help. A search of the knowledge base turned up nothing, then again, I couldn't decide what search terms to use....
    If anyone has any ideas, please post 'em!
    THANKS!
     
  5. dlb

    dlb MajorGeek

    I gave up :cry I backed up 17gb of music to an external, formatted, and reloaded Windows. :( I hate admitting defeat.
     
  6. danielbu

    danielbu Private E-2

    A similar thing happened to me. I downloaded something infected via bittorrent, and now I can't run add/remove at all. I will begin the scrub-down tomorrow morning... ugh.
     

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