adobe eader 9.0

I recently installed a trial vrsion of adobe reader 9.0 which did not work correctly, when I tried to install it againi got an error message 'eror 17.14 the older version of adobe reader 9.0 cannot be removed call technical support group'
I am unable to contact adobe as I do not have an account, Windows uninstaller doesn't make any difference.
Does anyone have any suggestions
in anticipation thanks
anky64

 

Re: adobe reader 9.0

Mark Trent thanks for your reply, I followed the instructions for removal via revo uninstaller, the only adobe reader shown was version 8 when I tried removing it I got a message' the feature you are trying to use is on a network resource which is unavailable'
After using ccleaner rebooting etc I then tried to installthe recommended adobe reader but I got the same error 17.14 message
still stuck
anky64

 

Hi Halo
I've managed to remove adobe reader 8 using Revo again and have now sucessfully reinstalled Adobe reader 8( too many problems with 9 and 8 does all I need
The error was 17.14 not 1714
anyway its all sorted now many thanks for all the help I've had
anky64

 

Re: adobe reader 9.0

thanks Mark I have now installed foxit reader, it does what I need
anky64

 

However, the article also recommends users who continue to use Adobe Reader 8 to update to 8.1.3, which apparently fixed security issues in versions from 8.0 to 8.1.2. The content to which I'm referring is on a link on the above page; it's at http://www.adobe.com/support/security/bulletins/apsb08-19.html

 

I too am having problems with Adobe Reader 9.

It crashes during install. I get a long error message that doesn't allow me to copy and paste.

On another forum, I was told to un-install Internet Explorer 8 Beta 2 and see if that helps. But I would rather not if I can.

So I came here for a second opinion.

Is there any other way to fix this problem besides un-installing Internet Explorer?

(Note: I was however able to install the lite version of Adobe Reader 9, but I would rather have the regular version if possible).

 

Why do you feel you need Adobe Reader 9? Won't Adobe Reader 8 suffice?

I haven't tried Internet Explorer 8 Beta 2, so I don't know whether uninstalling it would allow you to use Adobe Reader 9. If it were me and using Adobe Reader 9 was important, then I'd probably uninstall Internet Explorer 8 Beta 2. However, I think I'd also want to know whether other testers of Internet Explorer 8 Beta 2 have had problems with uninstalling it.

 

When a tech expert on another message forum got rid of my Trojan.DNSChanger virus off of my computer, he advised me to update all of my software programs including Adobe Reader. He told me to install version 9.

 

Oh, that's right, there were some security issues with version 8, but the latest update to that version, 8.1.3. resolved those issues, as I recall.

 

Interesting. Because I had version, 8.1.3 on my computer when he told me to update.

 

Some info on it here: http://www.adobe.com/support/security/bulletins/apsb08-19.html

 

Thank you for the link.

However I didn't spot anything about crashing on there.

 

Sorry for the double post. But I found out what the problem was.

It turns out that I had to download a secondary program along with it. It was the Adobe resume - download program.