Advance Systemcare 9.2 Free Not Helping Me...

I have been an ASC user since first introduced to Majorgeeks.
I run Windows 10 pro 64 bit 4 GB RAM.

My problem is every time I scan and repair errors the program completes but I am unable to reboot.
The windows 10 starts. My name appears and the words restarting windows with widows twirly hourglass turning. This stays rotating for over 10 minutes.
Today I waited 20 minutes and when I returned the widows starting screen had turned black. The mouse cursor was movable from the centre.
Luckily I have Acronis and a full dik backup with mbr for c: drive.

I have tried to sign up to the ASC forum but I just couldn't post a thread...

Any thoughts as to what I should do?
s.

 

Thank you, Major Attitude, I was hoping I would get a suggestion.
I currently have an Acronis backup of my ssd disk which sows no errors when I use the CMD prompt sfc /scannow on the C: drive.

I have tried running ASC and running the sfc /scannow command before rebooting. It showed no errors but would not reboot.
Would you suggest I try running ASC to fix 'errors' in Safe mode?
Should I try then try rebooting it to Safe mode or let it run normally?

I am a little confused...
Many thanks for the help.
s.

 

Sorry MA, I don;t understand: ' I might recover at that point.' ?
I have been playing with IBM compatibles since MSDOS 3.3 and pcw's in the 80's...
Perhaps recover means withdraw. Which I do understand.
Thanks for the help.
s.

 

I would use the Acronis image to get back to a working system and uninstall ASC, as running that does appear to be creating the problem.

 

Thank you E, I am currently running sfc /scannow as I write this. If this is error free your suggestion is to uninstall ASC. Should I then make a new Acronis image and double check -after rebooting for sfc errors?

Thanks again,
s.

found no integrity errors. Tis is before I have uninstalled ASC.

Do you think I should reinstall ASC?
s.

 

It's always a good idea to create a new image at times when your system is problem free. It's your choice as to whether to uninstall ASC or not as simply not running it should be sufficient to establish whether it is the cause of this failure to reboot. As far as I can see there isn't any evidence that the problem relates to missing or damaged system files, so while it never hurts to run sfc it probably won't help much either. Seems more likely to me that ASC is tweaking your boot settings, as DavidGP seems to think too.

 

Thank you DGP and E,
I uninstalled ASC using iobit uninstaller-deep uninstaller. Rebooted. Made disk image. Reinstalled ASC and ran it for errors.
It fixed them and rebooted but got stuck again. Preparing Windows... (Not restarting windows as I said in #1 )
So I'm back where I was.
I did notice that ASC did do a registry defrag during reboot. I'm not sure if SSD drives like being defragged.

I have returned to my disk copy with ASC installed. I like being informed of my CPU and RAM usage.
Just must remember not to run for errors.

Thanks for the time.
s.

 

Sorted. Sorted. Sorted.
It crossed my mind that the registry defragging was not a good thing. The fact that Earthling was concerned 'Seems more likely to me that ASC is tweaking your boot settings, as DavidGP seems to think too.'

So I ran Glary Utilities 5 cleaner. Which sorts the registry. Then I opend ASC and unclicked the two registry options. Ran the program to clean errors and it rebooted. Hurrah. It's all working again.

Thank you for your soundboard-ness,
Time for a cup of tea.
s.

 

Yeah, you aren't supposed to defrag SSDs, though just the registry portion shouldn't be a problem. I was going to suggest you try WiseCare 365 but I understand Glary has a good reputation too. All three programs are trying to do more or less the same thing so, if you feel they are beneficial, probably a good idea only to have one of them installed at any one time as there must be potential for conflict. Personally, having had Iobit cripple my system in the past, I keep well clear.

 

Personally, I'm not keen on any 'Optimisation' programs. I stick with CCleaner and haven't had any real problems. I wouldn't recommend them to anyone but the knowledgable, proficient and careful, and 80% of Windows users are not that.

 

I have always gone with a 'belt and braces' approach to optimizing OS's. I do have WiseCare 365, Glary Utes and ASC installed. As long as I have a working top image of the system I know I can be happy.
Having used XP since 2004 I am just getting familiar with Windows 10.
Best wishes,
s.

 

Belt and braces means if one fails the other will save you. That's not your situation at all - more a case of too many cooks .....

Perfectly possible that the problem you started this thread with was a direct result of conflict between these optimizers rather than all being due to ASC. See you again no doubt

 

Clumsy is a better description than 'Belt and Braces' . That said I do have the ISO of Windows 10 pro.
Perhaps I will be using it soon.
Life is about learning...
s.

 

My SSD is coming in TODAY. I'm going to make sure the drive I'm cloning to it is already tweaked and no optimizers will be installed nor any defraggers.

 

Earthling's reply is by far the most sensible and quite candidly I have had issues with ASC before and it would be my last recommendation.

 

I do like the CPU and RAM monitor.
s.

 

Are Ccleaner's default tabs for Windows/applications, only, safe to run as is? I would never use the registry cleaner at my level.

 

What are you specifically asking about? It doesn't seem relevant to this person's thread.
CCleaner is a a very safe program. It sounds like you need to start a new thread about your specific query.

 

@peterr,

CCleaner is about the safest on the market if left at it's default settings. It's what I and many others here at the Forums use.

 

The check marks are there for a reason peter, so if you don't want your IE History cleaned for example then just uncheck it The default settings are perfectly safe, but can be customised to suit your preferences. However the items in light grey are best left alone unless you have special needs.

 

My post addressed some of the content within the thread if not specifically addressing it.

I saw this while reading and was interested in using it, if safe, that is why I posted.

I occurs in post #13 and says," I stick with CCleaner and haven't had any real problems."

I simply wanted a clarification which Bernie & Mdonah were kind enough to supply.