After Total Black Screen Freeze, Cannot Get From X To C With Win 10 Cd And Command Prompt

Discussion in 'Software' started by Lydster, Jan 22, 2018.

  1. Lydster

    Lydster Private First Class

    Out of nowhere (or, based on other posts I've read, perhaps it's because Win 10 tried to install a major features update), the computer is stuck at a black screen. After hard shut-down, because nothing else worked, it will not launch Windows. I put in the Win 10 OS CD and changed bios settings to boot from it. Rather than trying one of the repair options, which I was concerned would remove my files, I chose Command Prompt to see if I could try fixmbr or some other command along those lines. Problem is that I'm at an X prompt, and none of the usual commands will get me to C, where Windows is installed. Some posts offered steps where I might use DISKPART to do some renaming/reassigning that will somehow make the computer recognize C again and let me access it, but using DISKPART, no matter what disk I try to access (using the command, select disk 0, or 1 or 2 or 3...) they cannot be found. The command, list disk, at DISKPART prompt says "there are no fixed disks to show." Exiting DISKPART and just typing, dir, at the X prompt does display DIRs such as Program Files, Users, Windows, etc. That kind of seems promising (?) I realize that this sounds pretty grim, but others who have posted on other sites say that C really IS still there somewhere, and they all offer different ways to get to it. None I've tried have worked. MY GOAL: I'd rather, of course, try to fix the installation as now installed and bring Windows back as it was; however, I could live with just being able to get my files from C, forego restoring my settings, then just reinstall WIN 7 (which was what was originally installed on the computer when I got it) from scratch. Do you think there's any way to get back anywhere near where I was before the crash and still retrieve my files, without having to reinstall OS? Any help is appreciated!
     
  2. Geek_Justin

    Geek_Justin Corporal

    In the Advanced Options, you should be able to try a system restore.
     
  3. Lydster

    Lydster Private First Class

    Yes, I see it there. I thought this was an option that warns of files no longer being accessible after repair. Also, all others who posted indicated that it did not work anyway, and just returned them to the menu of restore/repair options. I will try it, though, if that option does not come with a guaranty that files will be deleted.
     
  4. Geek_Justin

    Geek_Justin Corporal

    A restore just resets things to an earlier date. System Recovery or repair will delete some of your files even though it says it doesn't. As far as it working, Sometimes it's worked for me and sometimes it didn't.
     
  5. This will only work if the System Protection is enable. There have been reports that this feature is turned off by default. Have you ever created restore points manually, Lydster?

    It is accessed through the Control Panel or by typing: Restore Point in the search bar

    HumbleServant1611
     

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