Aleuron - Ran Windows Defender Offline Now PC Won't Boot - ListParts64 Result.txt

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Dragline, Apr 27, 2013.

  1. Dragline

    Dragline Private E-2

    A friend of mine got the Alureon trojan on his laptop. We followed the steps to run Windows Defender Offline, which removed the trojan. Now, the laptop won't boot. The Windows splash screen appears for a while, then a blue screen error briefly appears and it reboots itself. It's a Windows 7 (64-bit) machine.

    Following some of the other threads here, I ran ListParts64. The Result.txt file from that run is attached.

    If someone could take a look at this result file and advise me of a fix, it would be much appreciated. I noticed it mentions a malware custom entry on one of the partitions. Unfortunately, I'm not very experienced with this tool to make a fix (and don't want to risk screwing up his laptop any further than what the trojan already did).

    Thanks in advance for all help!
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please do the below so that we can boot to System Recovery Options to run a scan. There will be two options to choose from. One if you do not have your Windows 7 boot DVD and another when you have your DVD.

    For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.
    For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

    Plug the flashdrive into the infected PC.

    Option1: Enter System Recovery Options from the Advanced Boot Options:

    • Restart the computer.
    • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
    • Use the arrow keys to select the Repair your computer menu item.
    • Select US as the keyboard language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account an click Next.

    Option2: Enter System Recovery Options by using Windows installation disc:

    • Insert the installation disc.
    • Restart your computer.
    • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
    • Click Repair your computer.
    • Select US as the keyboard language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account and click Next.

    On the System Recovery Options menu you will get the following options:
    • Select Command Prompt
    • In the command window type in notepad and press Enter.
    • The notepad opens. Under File menu select Open.
    • Select "Computer" and find your flash drive letter and close the notepad.
    • In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
      Note: Replace letter e with the drive letter of your flash drive.
    • The tool will start to run.
    • When the tool opens click Yes to disclaimer.
    • Press Scan button.
    • It will make a log (FRST.txt) on the flash drive. Please attach this file to your next reply. (See: How to attach)
     
  3. Dragline

    Dragline Private E-2

    Thanks for taking the time to look into this! The FRST.txt file is attached.
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Save fixlist.txt to your flash drive.

    • You should now have both fixlist.txt and FRST.exe on your flash drive.

    Now reboot back into the System Recovery Options as you did previously.
    Run FRST and press the Fix button just once and wait.
    The tool will make a log on the flashdrive (Fixlog.txt).
    Please attach this to your next message. (See how to attach)

    Now boot into normal Windows can continue with the below.

    Running MGTools.
     

    Attached Files:

  5. Dragline

    Dragline Private E-2

    Thank you very much for your help! I ran FRST using the fixlist you supplied and the laptop is now working.

    Fixlog.txt is attached.
     

    Attached Files:

  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please do the above.
     
  7. Dragline

    Dragline Private E-2

    Sorry I missed that last step. The MGlogs file is attached.

    Thanks again!
     

    Attached Files:

  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Looks good. What issues remain, if any?
     
  9. Dragline

    Dragline Private E-2

    There are no further problems. Everything is running well!

    Thanks again for all of the help. It is very much appreciated.
     
  10. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are most welcome. Safe surfing.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware. You can uninstall RogueKiller and HitManPro.
    2. Go back to step 4 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    7. After doing the above, you should work thru the below link


    Malware removal from a National Chain = $149
    Malware removal from MajorGeeks = $0
     

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