AMD Radeon HD 6750M gone to Intel 3000

Discussion in 'Hardware' started by jancisrr, Mar 8, 2013.

  1. jancisrr

    jancisrr Private E-2

    Dear Sirs / Mdms,

    I have interesting problem with my laptop.

    My laptop is supposed to have AMD Radeon HD 6750M graphics card and I was using all AMD services as Catalyst Control Center, now instead of that I get Intel Graphics and Meadia Panel. And when I check my system specs I see there Intel 3000 where used to AMD with much better stats.

    I have recently downloaded video game MOH Allied Assault and I had a problem launching it so somehow I came to decision to do something with drivers. I dont remember what exactly I did but game worked after. Only thing I remember downloading was some version of DirectX it was the following one.
    http://www.microsoft.com/en-us/download/confirmation.aspx?id=35
    So basicaly after installing this I have this Intel HD 3000 card.

    Can I get back ATI Mobility Radeon?
    Any help will be much appreciated.

    Here are my pc specs:

    System Information
    ------------------
    Time of this report: 3/9/2013, 00:20:30
    Machine name: SAMSUNG-PC
    Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130104-1431)
    Language: English (Regional Setting: English)
    System Manufacturer: SAMSUNG ELECTRONICS CO., LTD.
    System Model: 700Z3A/700Z4A/700Z5A/700Z5B
    BIOS: Phoenix SecureCore-Tiano(tm) NB Version 2.1 10FD
    Processor: Intel(R) Core(TM) i7-2675QM CPU @ 2.20GHz (8 CPUs), ~2.2GHz
    Memory: 6144MB RAM
    Available OS Memory: 6058MB RAM
    Page File: 3124MB used, 8988MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 32bit Unicode

    And Display:
    Display Devices
    ---------------
    Card name: Intel(R) HD Graphics 3000
    Manufacturer: Intel Corporation
    Chip type: Intel(R) HD Graphics Family
    DAC type: Internal
    Device Key: Enum\PCI\VEN_8086&DEV_0116&SUBSYS_C0B3144D&REV_09
    Display Memory: 1696 MB
    Dedicated Memory: 64 MB
    Shared Memory: 1632 MB
    Current Mode: 1600 x 900 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: unknown
    Monitor Id: SEC314B
    Native Mode: 1600 x 900(p) (60.115Hz)


    Thank you in Advance.
     
    Last edited by a moderator: Mar 9, 2013
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    In the log there is listed a few models of this laptop which one exactly do you have, a sticker should be on the bottom with this info?

    Downloading a Directx version will not change your graphic card drivers, most likely a glitch in the reporting of what you have installed, as Intel drivers will never work on a laptop that has AMD Radeon GFX card inside.

    I did find myself with some spare time and looked up all the model variants listed in your log and all come with Radeons, so I would be tempted to go to Samsung support site and download and install the Graphics driver again.
     
  3. jancisrr

    jancisrr Private E-2

    Dear David,
    Thank you for your reply.

    My Laptop is 700z5a.

    Somehow I managed to get back to this.

    Card name: Intel(R) HD Graphics Family
    Manufacturer: Advanced Micro Devices, Inc.
    Chip type: Intel(R) HD Graphics Family
    DAC type: Internal
    Device Key: Enum\PCI\VEN_8086&DEV_0116&SUBSYS_C0B3144D&REV_09
    Display Memory: 3843 MB
    Dedicated Memory: 1070 MB
    Shared Memory: 2772 MB
    Current Mode: 1600 x 900 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: unknown
    Monitor Id: SEC314B
    Native Mode: 1600 x 900(p) (60.115Hz)
    Output Type: Internal
    Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumdx32,igd10umd32,igd10umd32
    Driver File Version: 8.15.0010.2622 (English)
    Driver Version: 8.951.9.3000
    DDI Version: 11
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 11/10/2012 02:06:33, 8313856 bytes

    Is this how it is supposed to be fo AMD Radeon 6750m ?

    However the catalyst Center is still not working, I mean it is not responding and doesn't even give any errors.

    I dont know how to reinstall that.
     
  4. the mekanic

    the mekanic Major Mekanical Geek

  5. jancisrr

    jancisrr Private E-2

  6. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

  7. jancisrr

    jancisrr Private E-2

    I think my windows recovered automaticly as I had few updates when I switched off my PC.

    Everything works fine now.

    Thank you for all your help anyways.

    Thanks.
     
  8. the mekanic

    the mekanic Major Mekanical Geek

    Well it did look like your CPU qualified from the notes to run the tool. Maybe your GPU just isn't quite "late model" enough for it.


    Glad it sorted out, and maybe it simply was the "ghost in the machine".
     

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