An Update Went Wrong And Possible Malware Problem

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by DBean, Oct 19, 2017.

  1. DBean

    DBean Private E-2

    First, I have an HP AMD A6-4400M APU laptop that now runs on Windows 8.1, with 8 GB, and a 64-bit OS with an x64-based processor.

    After updating my computer two nights ago, things were fine up until last night when the dreaded stuck while booting up issue started. I had a similar, but not exact problem like this a few years back. - https://forums.majorgeeks.com/threads/windows-8-1-stuck-while-booting-up.289623/#post-1896167

    I had to run a system restore prior to the update to get back in. However, this time is different as after following the Read & Run Me guide, the scans on my computer have me real concerned for possible if not probable infections. All I've done after running the five scans is save the logs. Nothing has been quarantined/deleted as per instructions. Here they are.

    Let's hope you all can get to the bottom of this because I haven't had to deal with this kind of problem in a few years now!
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Remove what ADWCleaner found.

    Now Rerun Hitman and remove these items:

    Potential Unwanted Programs _________________________________________________

    C:\Windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\CLR_v2.0_32\UsageLogs\InternetEnhancer.exe.log (Wajam)
    HKLM\SOFTWARE\Wow6432Node\Microsoft\Tracing\InternetEnhancer_RASAPI32\ (WajWebEnhance)
    HKLM\SOFTWARE\Wow6432Node\Microsoft\Tracing\InternetEnhancer_RASMANCS\ (WajWebEnhance)

    Delete this folder:
    C:\_OTL\MovedFiles

    Otherwise, I am not seeing any malware in your logs. I suggest if you continue to have issues, you should post in the software forum.

    Since you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Re-enable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8 or 10, it is time to make sure you have re-enabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now go to the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 or 10 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    7. After doing the above, you should work thru the below link:
     
  3. DBean

    DBean Private E-2

    And done. If everything's okay outside of those issues, I suppose that's it other than asking this follow-up question since my computer rebooted just fine. Could the updates I have put on my computer had the effect of causing the startup problem? Just asking before I try updating my computer again here. Last thing I want is to go through the night I had again.

    Other than that, thanks. That was fast and easy!
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    It could be, but you should ask that question in the software forum. And you are welcome.
     

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