Annoying

Energypluss · Mar 12, 2026 at 6:33 PM

I have a Telus ActionTec T3200M router. Everytime I reset the router or plug a usb in the tv it freezes. I checked the log in the interface of the router I looked at the date.....1970, then Kernel event SIOCSDMZ go.
After this was shown it goes back to the proper date. Could somebody please tell me if this a virus or whats happening? Thanks

Oh My! · Mar 12, 2026 at 7:26 PM

Greetings and welcome to the Major Geeks Malware Forum.

Let's first take a look at the state of your computer. Please do this

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Farbar Recovery Scan Tool (FRST)

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Download FRST64 and save the file on your Desktop

If your computer language is other than English right click on the FRST64 icon and rename it to FRST64english

Right click on the icon and select Run as administrator

Note: If you receive any warning about the download it is a false positive and you can ignore it. Click on More info to get the Run anyway option

Click Yes to the disclaimer

Click Scan and allow the program to run

When completed, FRST.txt and Addition.txt reports will be saved on the Desktop

Please attach the reports to your reply

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Things I would like to see in your next reply.

Attached reports

Energypluss · Mar 12, 2026 at 8:03 PM

Thank you so much. I talked to telus and I didnt get any info from them. They dont like emails...lol. The support team didnt know what the logs were in the interface.

Oh My! · Mar 12, 2026 at 8:05 PM

We will see what we can figure out.

Is there a FRST.txt file in the C:\Users\Jutay\OneDrive\Pictures\pic folder you can attach?

Energypluss · Mar 12, 2026 at 8:33 PM

Is this the one you would like?

Energypluss · Mar 12, 2026 at 9:47 PM

And this...lol

Oh My! · Mar 12, 2026 at 10:21 PM

Yes, perfect.

I will be reviewing the logs tomorrow.

Oh My! · Mar 13, 2026 at 10:11 AM

Thank you for your patience.

Is there a problem or a reason that causes you to need to reset the router?
What are you plugging a USB into?
Are you experiencing any issues with the computer itself?
Is Bitdefender your antivirus of choice or did you install it to deal with the present issue?

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Annoying

Energypluss Private E-2

Attached Files:

edited.txt

Oh My! Malware Expert Staff Member

Energypluss Private E-2

Attached Files:

farbar.txt

Oh My! Malware Expert Staff Member

Energypluss Private E-2

Attached Files:

FRST.txt

Energypluss Private E-2

Attached Files:

Addition.txt

Oh My! Malware Expert Staff Member

Oh My! Malware Expert Staff Member