another home page hijacking

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by enchantedmystic, Nov 10, 2004.

  1. enchantedmystic

    enchantedmystic Private E-2

    hi, there, :)

    unfortunately my home page for internet explorer was changed and i am unable to reset it.

    here is some of my system info:
    Microsoft Windows 98 4.10.2222 A
    GenuineIntel Pentium(r) Processor
    48MB RAM

    i have a "hijackthis" log if you need it.

    i really, really appreciate any help!!! wonderful site!

    thank you! :)
    amy
     
  2. PhilliePhan

    PhilliePhan Guest

    Hi Amy,

    Can you give more info? What was your home page changed to? What have you already tried to do to fix it?

    Generally, we like people to run through the Cleanup Tutorial HERE:
    READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan and Virus Removal

    This will get rid of a lot of crap that would otherwise show up in a HijackThis Log. HijackThis is usually a last step for us - let's hold off on that for now.

    Note the steps that you can and cannot complete. Please make sure that you are in Safe Mode with System Restore OFF and have the Viewing of Hidden Files ENABLED as per the instructions in the link. Make sure to do the Online Scans. Also, make sure that any of the removal tools that you already have are up-to-date.

    Post back with the results from the above instructions and we’ll go from there.

    Best luck :)
    PP
     

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