Another "Only the Best" removal help thread - Thanks!

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by pvmike1, Jun 14, 2004.

  1. pvmike1

    pvmike1 Private E-2

    Friends,

    Much like other recent threads, I am also having trouble removing an annoying popup/spyware, titled "Only the Best". I have run Ad-aware,Spybot, and CWShredder with no effect. Below are the DLLFIX.EXE log and HijackThis log. Please help me decipher these results!

    DLLFIX LOG:
    ---------------------------------------------------------------------------------------------------------------------------------
    --==***@@@ FIND-ALL' VERSION MODIFIED -6/05 @@@***==--
    --==***@@@ ORIGINAL BY FREEATLAST @@@***==--

    Mon 06/14/2004
    05:16 PM

    System Info:
    Microsoft Windows XP [Version 5.1.2600]
    C: "" (C048:9E2D) - FS:NTFS clusters:4k
    Total: 41 068 822 528 [38G] - Free: 25 956 286 464 [24G]


    *IE version and Service packs:
    6.0.2800.1106 C:\Program Files\Internet Explorer\Iexplore.exe
    *Notepad version :
    5.1.2600.0 C:\WINDOWS\system32\notepad.exe
    5.1.2600.0 C:\WINDOWS\notepad.exe
    *Media Player version :
    9.0.0.2980 C:\Program Files\Windows Media Player\wmplayer.exe
    ! REG.EXE VERSION 2.0
    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings
    MinorVersion REG_SZ ;SP1;Q822925;Q330994;Q828750;Q824145;Q837009;Q832894;Q831167;


    Locked or 'Suspect' file(s) found...
    These may be other files that Dllfix doesnt target.


    Scanning for main Hijacker:


    REGEDIT4
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
    "DeviceNotSelectedTimeout"="15"
    "GDIProcessHandleQuota"=dword:00002710
    "Spooler"="yes"
    "swapdisk"=""
    "TransmissionRetryTimeout"="90"
    "USERProcessHandleQuota"=dword:00002710
    REGEDIT4
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects]
    @=""
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{BDF3E430-B101-42AD-A544-FADC6B084872}]
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D34F08C5-4F18-477c-86CB-1A9BEECFE37B}]
    @="."
    REGEDIT4
    [HKEY_CLASSES_ROOT\PROTOCOLS\Filter]
    [HKEY_CLASSES_ROOT\PROTOCOLS\Filter\application/octet-stream]
    "CLSID"="{1E66F26B-79EE-11D2-8710-00C04F79ED0D}"
    [HKEY_CLASSES_ROOT\PROTOCOLS\Filter\application/x-complus]
    "CLSID"="{1E66F26B-79EE-11D2-8710-00C04F79ED0D}"
    [HKEY_CLASSES_ROOT\PROTOCOLS\Filter\application/x-msdownload]
    "CLSID"="{1E66F26B-79EE-11D2-8710-00C04F79ED0D}"
    [HKEY_CLASSES_ROOT\PROTOCOLS\Filter\Class Install Handler]
    @="AP Class Install Handler filter"
    "CLSID"="{32B533BB-EDAE-11d0-BD5A-00AA00B92AF1}"
    [HKEY_CLASSES_ROOT\PROTOCOLS\Filter\deflate]
    @="AP Deflate Encoding/Decoding Filter "
    "CLSID"="{8f6b0360-b80d-11d0-a9b3-006097942311}"
    [HKEY_CLASSES_ROOT\PROTOCOLS\Filter\gzip]
    @="AP GZIP Encoding/Decoding Filter "
    "CLSID"="{8f6b0360-b80d-11d0-a9b3-006097942311}"
    [HKEY_CLASSES_ROOT\PROTOCOLS\Filter\lzdhtml]
    @="AP lzdhtml encoding/decoding Filter"
    "CLSID"="{8f6b0360-b80d-11d0-a9b3-006097942311}"
    [HKEY_CLASSES_ROOT\PROTOCOLS\Filter\text/webviewhtml]
    @="WebView MIME Filter"
    "CLSID"="{733AC4CB-F1A4-11d0-B951-00A0C90312E1}"

    ! REG.EXE VERSION 2.0
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows
    *Security settings for 'Windows' key:

    RegDACL 5.1 - Permissions Manager for Registry keys for Windows NT 4 and above
    Copyright (c) 1999-2001 Frank Heyne Software (http://www.heysoft.de)
    This program is Freeware, use it on your own risk!
    Access Control List for Registry key hklm\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows:
    (ID-NI) ALLOW Read BUILTIN\Users
    (ID-IO) ALLOW Read BUILTIN\Users
    (ID-NI) ALLOW Full access BUILTIN\Administrators
    (ID-IO) ALLOW Full access BUILTIN\Administrators
    (ID-NI) ALLOW Full access NT AUTHORITY\SYSTEM
    (ID-IO) ALLOW Full access NT AUTHORITY\SYSTEM
    (ID-IO) ALLOW Full access CREATOR OWNER
    Effective permissions for Registry key hklm\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows:
    Read BUILTIN\Users
    Full access BUILTIN\Administrators
    Full access NT AUTHORITY\SYSTEM
    ---------------------------------------------------------------------------------------------------------------------------------

    HIJACKTHIS LOG
    ---------------------------------------------------------------------------------------------------------------------------------

    Logfile of HijackThis v1.97.7
    Scan saved at 5:53:54 PM, on 6/14/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Norton Personal Firewall\NISUM.EXE
    C:\WINDOWS\System32\hkcmd.exe
    C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\Program Files\Common Files\Dell\EUSW\Support.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\WINDOWS\ntkd32.exe
    C:\Program Files\Common Files\efax\HotTray.exe
    C:\Program Files\Common Files\efax\Dllcmd32.exe
    C:\WINDOWS\TWAIN_32\A4S2_600\watch.exe
    C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
    C:\MSCAN\Msoffice\panel.exe
    C:\Program Files\Norton Personal Firewall\ccPxySvc.exe
    C:\WINDOWS\system32\cisvc.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
    C:\WINDOWS\system32\cidaemon.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\PROGRA~1\WINZIP\winzip32.exe
    C:\Documents and Settings\Michael\Local Settings\Temp\HijackThis.exe
    C:\Program Files\Messenger\msmsgs.exe
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/search/ie6.html
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.lioninc.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ie/defaults/sb/yie6/*http://www.yahoo.com/search/ie.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Yahoo!
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/yie6/*http://www.yahoo.com
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = ;http://localhost;<local>
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: . - {D34F08C5-4F18-477c-86CB-1A9BEECFE37B} - C:\Documents and Settings\Michael\Application Data\mseb\mseb32.dll
    O2 - BHO: (no name) - {FD9BC004-8331-4457-B830-4759FF704C22} - C:\Documents and Settings\Michael\Application Data\mseb\msiesh.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [ntkd32.exe] C:\WINDOWS\ntkd32.exe
    O4 - HKLM\..\Run: [SpywareStopper] C:\Program Files\SpyBlocker Software\SpywareStopper\spywarestopper.exe
    O4 - Startup: Watch.lnk = C:\WINDOWS\TWAIN_32\A4S2_600\watch.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: eFax.com Tray Menu.lnk = C:\Program Files\Common Files\efax\HotTray.exe
    O4 - Global Startup: Live Menu.lnk = C:\Program Files\Common Files\efax\Dllcmd32.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: PartyPoker.com (HKLM)
    O9 - Extra 'Tools' menuitem: PartyPoker.com (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.yahoo.com
    O15 - Trusted Zone: http://www.mylorfinancial.com
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinstc.cab
    O16 - DPF: {3C648A72-C49A-48EF-9F90-68EF13293F97} (Cacher Class) - http://www3.xmlsweb.socalmls.com/XMLSearch/XMLCache.CAB
    O16 - DPF: {54823A9D-6BAE-11D5-B519-0050BA2413EB} (ChkDVDCtl Class) - http://www.gocyberlink.com/winxp/CheckDVD.cab
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/030e478d0db929aa9718/netzip/RdxIE601.cab
    O16 - DPF: {69432678-2906-2705-1128-068943397621} -
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
     
    pvmike1, Jun 14, 2004
    #1
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to MG's pvmike,

    Are your versions of Ad-aware & SpyBot up to date?

    Shutdown all applications and run HijaakThis again. Have it fix the following:


    O2 - BHO: . - {D34F08C5-4F18-477c-86CB-1A9BEECFE37B} - C:\Documents and Settings\Michael\Application Data\mseb\mseb32.dll
    O2 - BHO: (no name) - {FD9BC004-8331-4457-B830-4759FF704C22} - C:\Documents and Settings\Michael\Application Data\mseb\msiesh.dll
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/030e478d0db929...ip/RdxIE601.cab


    Disable system restore: http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.htm
    Boot in safe mode: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406

    Delete the following:
    C:\Documents and Settings\Michael\Application Data\mseb <==== the whole directory


    Reset Internet Explorer Homepage and Search Page. Follow the steps below to do that:

    Close all Internet Explorer windows.
    Open Control Panel. Click Start>Settings>Control Panel.
    Double-click the Internet Options icon.
    In the Internet Properties window, click the Programs tab.
    Click the “Reset Web Settings…” button.

    This next step is optional:
    Select “Also reset my home page.” Click Yes.


    Do you have any idea what this next line is:
    O4 - HKLM\..\Run: [ntkd32.exe] C:\WINDOWS\ntkd32.exe

    If not, open windows explorer and locate ntkd32.exe and right click on it.
    The click Properties and then the Version tab. Take a scan thru all the
    Item name info and see if you can tell who this belongs to.
     
    chaslang, Jun 15, 2004
    #2
  3. pvmike1

    pvmike1 Private E-2

    chaslang,

    Thank you for the quick response. I do believe that I have the most up to date versions of Ad-aware and Spybot. I've followed your directions word for word, and the popups are gone.

    I have no idea what this is: O4 - HKLM\..\Run: [ntkd32.exe] C:\WINDOWS\ntkd32.exe

    I am unable to see a Version tab when I click on Properties for ntkd32.exe in Windows Explorer. However, it appears to be something I picked up at the same time that I picked up the popup spyware. It does not belong on my computer. There appears to be an accompanying application, ntkd32, which is also on my computer. However, I am having trouble deleting it in Windows Explorer, and I don't see it as a program that I can add/remove.

    Do you have any ideas how I can remove this?

    Again, thanks for your help and patience - I'm grateful for the aid.
     
    pvmike1, Jun 15, 2004
    #3
  4. Andy R

    Andy R Private E-2

    If you want to see the versions, change windows explorer view to 'details' and then under view choose 'choose details...' . There will be a list of options you have to check that will be available to view in detail mode. I think the version tabs are at the bottom of the list. As for deleting your entries, you will want to boot into safemode for that.
     
    Andy R, Jun 15, 2004
    #4
  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    No I am talking about right clicking on the file and selecting Properties. This has nothing to do with the View mode. Ther Version Tab should be one of the tabs at the top of the Properties window. It is always available for properly built Windows EXE and DLLs. Many of these spyware/virus type programs will not show this info so as to make it more difficult to figure out what they are. But there could also be valid programs that just have not included this info too. Problematic!
     

    Attached Files:

    chaslang, Jun 15, 2004
    #5
  6. pvmike1

    pvmike1 Private E-2

    Chaslang and Andy R,

    Thanks for your help! My computer is now Spyware free. Couldn't have done it without your expert help...

    Mike
     
    pvmike1, Jun 17, 2004
    #6
  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Your welcome Pv! Glad we could help! Hope things remain clean! To help keep it that way get yourself a firewall (try ZoneAlarmFree or Sygate) and a spyware blocker (try SpyBlaster) . All available here on MG's.
     
    chaslang, Jun 17, 2004
    #7
  8. charco

    charco Private E-2

    Just like to add my thanks to all involved in this thread. I spent a few days solid trying to liberate my system from "only the best" and finally did it (I hope) using the updated Adaware.

    cheers

    charco
     
    charco, Jun 20, 2004
    #8
  9. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Keep checking and let us know Charco. It has a nasty habit of coming back.
     
    chaslang, Jun 20, 2004
    #9
  10. charco

    charco Private E-2

    Hey guess what......it came back!

    you guys sure know your stuff.


    Now what?
     
    charco, Jun 21, 2004
    #10
  11. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    chaslang, Jun 21, 2004
    #11

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