ASUS K60IJ help

Hello,
I might be posting this in the wrong fourm, but I new to the boards and need some help.
I have a Asus K60IJ laptop and am havig some trouble. When I turn my computer on it boots up but the screen is really, really dark, so faint that you have to hold it at a angle to kind of see it. Has anyone had this problem before or know perhaps a fix for it? Thanks in advance for your help..

 

Hi Airplanes,

Does your laptop have a dimmer switch for the screen that could possibly be stuck?

I've had this problem with almost every laptop i've owned once they reach the 4-5 year mark and get all nice and dirty and grimey. Rubbing alcohol on a q-tip should help you get that dimmer switch working again if that is indeed your problem.

Good Luck

 

It is not the dimmer switch (I have already checked that). I also connected the laptop up to a desktop monitor and it worked fine. Yesterday it stopped working and then sporadically worked for about 30 minutes and stopped working again, it has not worked since.

 

Ouch, not good. Then it could either be hardware or software related.

In all my experiences it has been the dimmer switch, so any further help from me would be educated guess based on google searches, which I'm sure you've already done. I'm sorry I can't be of more help.

This article may be worth a read however since it's not your dimmer switch.



Originally posted by ClickHawk on softwaretipsandtricks.com


Solution to SOFTWARE related dark screen on laptop

--------------------------------------------------------------------------------

First of all, my problem was rare, and hardware issues are much more commonly the cause of monitor problems on laptops, especially those that have been around the block a few times. However in my case, i felt it was software related, even though everything I was reading was pointing to common hardware causes. I checked and reset power save options several times, played around with the graphics and drivers, to no avail. I was about to rip this thing open when I finally found what I was looking for....

My PC:

Toshiba P25-S477 Laptop (5 years old)
Windows Xp Pro SP3

SYMPTOMS:

LCD screen is too dark (about 50% brightness) all the time, regardless of battery or AC mode, battery charge, and Power Management settings. In the past, rebooting would solve this, but not this time. It started after an abrupt shutdown when the battery failed and I had many apps running at the time. Fixed battery problem, everthing else back to normal, but screen still too dark (as if stuck in power save mode)

SOLUTION
(to this particular rare problem)

I had a hunch all along this was software related because of the way it began right after that crash. As it was crashing, the screen darkened (as it does when your battery is low). I knew that it is software that controlls this. In my case it's the Toshiba Power Management Tool, which orverrides and disables the Power Options built-in to XP, but works in essentially the same way. However, in this case simply resetting the options to full monitor brightness did not help, even after reboot.

So I thought "where are these settings being saved..., what is telling the machine to stay in Power Save mode?..." Hmm, those settings are stored in the registry right? Perhaps my registry became corrupted during the unusal shutdown?

That's when I found this:
http://support.microsoft.com/kb/837115

While not specifically related to my dark display problem, it was just what I was looking for.... After an abnormal shutdown, "you can log off but you cannot recover the memory that the user profile uses until the user profile can be unloaded."

As a result of the specific timing of events during my crash, a copy of my user profile (registry settings) is chached in memory that cannot be [overwritten], explaining why the changes I was making had no effect.

A tool (UPHClean) is availble from Microsoft to resolve this problem:
Microsoft User Profile Hive Cleanup Service

I downloaded and ran the tool, rebooted, and my screen is restored to 100% brightness.

Again, this fix is not for most people but I put it here on the off chance it may help someone with the same problem who stumbles on this thread.

NOTE: One sign that you may have this problem would be the presence of Event ID 1524, 1517, or 1524 in your Application Log:

To view the Application log, do the following:1.Click Start, and then click Run.
2.In the Open box, type the following text, and then click OK.

3.eventvwr.msc
4.In Event Viewer, click Application.

If you see any of these Event IDs, you may be experiencing a problem that can be resolved easily by the above tool.
__________________
ClickHawk

 

The computer boots up. It works as it normally would except the display i so faint that it is nearly imposable to maneuver (I must place a bright light near the screen to locate cursor and navigate. In normal light entire screen looks entirely black). When I hooked up a desktop monitor to the laptop the display worked perfectly.

 

The computer is only a year and a half old and has not had any problem until now. It is no longer covered under Best Buy's warranty and Asus Technical Support has been less than helpful.

 

"The Asus K60IJ-RBLX05 offers decent battery life but there are other laptops in the same price range that outperform it by a large margin. Its 6 cell battery can run for a little more than 3 hours after a single recharge. This is a bit odd considering the laptop has a power saving LED display. Asus offers a one year accident cover and a two year worldwide warranty for this product. "

found here:

http://otakugadgets.com/laptops/asus-k60ij-rblx05-a-large-screen-laptop-for-mainstream-users/




Just out of curiosity Airplanes, so this possibility can be eliminated.. if you look in your application log, do you see any of the following events mentioned by ClickHawk?

NOTE: One sign that you may have this problem would be the presence of Event ID 1524, 1517, or 1524 in your Application Log:

To view the Application log, do the following:1.Click Start, and then click Run.
2.In the Open box, type the following text, and then click OK (without the number 3 of course)

3.eventvwr.msc
4.In Event Viewer, click Application.

 

The event IDs you mentioned are not present.