audio problem

Discussion in 'Software' started by weelad, Jun 4, 2008.

  1. weelad

    weelad Private E-2

    hello , iv been trying too find my drivers on my own for a few days now and its doing my head in, im not much of a pc person so im sorry if my info isnt enough ...my pc is a packard bell the mother board says on it GA-8I915PM but i think looking at the websites its GA-8I915P-MF as thats the closest one listed , i have tryed those driver .."these ones" http://uk.giga-byte.com/Support/Motherboard/Driver_Model.aspx?ProductID=1800 but they don't work, i don't have the cd that comes with the pc as its second hand in the device manager theirs multimedia controller with a ! on it, erm what els...theirs 6 audio sockets on the back of the pc i cannot think of anything els that may help if you need more info please say thanks
     
  2. hugh750

    hugh750 MajorGeek

    after checking google myself this is one link i think is for your motherboard http://support.packardbell.com/de/item/index.php?i=spec_Sunshine&pi=platform_veloce_ixtreme
     
  3. weelad

    weelad Private E-2

    yes that is it its made by gigabyte and on their site they don't have it listed , on their it has the audio devise as Realtek ALC880 Audio System
    i beleave i have tryed those already and it did not work ill try again thank you for your help

    **Update**

    thanks but those drivers recommended on the site did not work
     
  4. hugh750

    hugh750 MajorGeek

  5. weelad

    weelad Private E-2

    thanks again but still nothing :( its 4:31 am here and im not giving up lol last night i was up till 8 am :zzz theirs got to be someone that can save me lol
     
  6. hugh750

    hugh750 MajorGeek

    the only other i can think of is do you have a windows xp disk (or the disk of the os that's on that computer) put it in it's drive and try to redetect every problem device on your computer and see if that helps.
     
  7. musksnipe

    musksnipe Guest

    Can you tell us what the FULL PC model # is or find the serial or part #'s listed anywhere on your tower?
    Once you have that number, go here and input your nunber. That should take you to your PC Model and drivers.
    http://support.packardbell.com/uk/

    If that doesn't work, do the steps below.

    Use Everest to get a report of your system’s hardware, OS, and drivers. Upload the report as an attachment
    Everest: http://www.majorgeeks.com/download.php?det=4181
    When Everest is done scanning, click "Report" at the top of the Everest window, click next to get to "Report Profile", select "Hardware related pages", click next, select "Plain Text", click "Finish". Then when it is done processing, click "Save To File". Save it where you want to. (I would use Desktop.)
    Click "Go Advanced" in the MG reply box, scroll down a little way until you see "Manage Attachments", click it, browse to your file, click "Upload", and close the window. Then submit the post. You may have to also type something in the reply box, like, "Here's my report.", so that it will submit.
     
  8. weelad

    weelad Private E-2

    here you go , thank you so far for your help :)
     

    Attached Files:

  9. musksnipe

    musksnipe Guest

    Try doing these steps as complete as possible. (Some steps may not be available):
    1) In Device Manager, remove the High Definition audio device under Sound, Video & Game controllers (or the unknown device, if there is one).
    2) Go into Device Manager>System, right click the UAA Hi-Def Bus driver.
    Disable the device and then uninstall it. (Do not re-boot yet)
    3) Uninstall Realtek High Definition Audio Driver (you may just have a folder that says Realtek) through Add/Remove Programs (if it's installed but not working)
    KB888111
    In Add/Remove Programs, look for the KB888111 update and uninstall it. (It may have uninstalled in last step)
    If you install, remove, and then re-install this update, the update is no longer listed in Add or Remove Programs in Control Panel.
    Therefore, you cannot remove this update from your computer.

    To work around this problem, follow these steps.
    1. Click Start, click Run, type regedit in the Open box, and then click OK.
    2. Locate and then click the following subkey in the registry:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\Windows XP\SP2\KB888111 (may be in SP3)
    3. On the Edit menu, click Delete.
    4. Click Yes, and then exit Registry Editor.
    Run CCleaner, both the Cleaner and Registry.
    http://www.majorgeeks.com/CCleaner_S...ish_d4191.html
    Reboot, but don't let Windows install any drivers.


    This is the chipset driver for your board from the Packard-Bell site:
    http://support.packardbell.com/de/item/index.php?i=6944030000&pi=platform_veloce_ixtreme
    Install it shut down your PC, then reboot, before installing the audio driver

    This should be your audio driver. It does contain the MS UAA:
    http://support.packardbell.com/de/item/index.php?i=6944060200&pi=platform_veloce_ixtreme

    Do another shut down and then reboot.
     
  10. weelad

    weelad Private E-2

    thanks , but this did not work it still comes up with found new hardware when i reboot and no sound :(
     
  11. musksnipe

    musksnipe Guest

    On the last re-boot? Did you run the Wizard?
     
  12. weelad

    weelad Private E-2


    nope? should i of?
     
  13. musksnipe

    musksnipe Guest

    Yes, try re-booting again and see if the Wizard comes back up.
     
  14. weelad

    weelad Private E-2

    i have done after my last post and the wizard did come up but it still didnt work it couldnt find what it needed
     
  15. musksnipe

    musksnipe Guest

    What does your Device Manager look like now? (Devices with ? or ! )
    Any unknown PCI devices?
    What is showing in Sound, Video, and Game Controllers? (Realtek?)
     
  16. weelad

    weelad Private E-2

    its still a ! , pci device has a ! too i just run too update that and its found anouther audio device called audio device on high def bus controller and i searcjed drivers and its found them im going to restart now :major omg i hope this works lol!
     
  17. weelad

    weelad Private E-2

    omg thank you sooooooooo much it has worked!! i cant beleave it lol :heart:heli:drink thank you soo much for sticking in their and helping me out iv been up all night every night trying too fix this lol thank you everyone els that tryed too help too your all briliant!

    ps it may not have been very hard and maybe i should of spotted this but im not very good at this sort of stuff lol

    :dood
     
  18. musksnipe

    musksnipe Guest


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