Avast! help

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by GEEKWANNAB, Jun 11, 2004.

  1. GEEKWANNAB

    GEEKWANNAB Private First Class

    HELLO EVERYBODY!
    Could someone please help me with avast! anti virus. I downloaded and installed it, but when I try to run it I get an error message saying:

    The OLEACC.DLL file is linked to missing export USER32.DLL:GetWindowModuleFileNameA

    Does anyone know how I can fix this?
    I am running win 95 OSR2.
    Thanks.
     
    GEEKWANNAB, Jun 11, 2004
    #1
  2. Astroman

    Astroman Private E-2

    Try uninstalling it and reinstalling it.
     
    Astroman, Jun 11, 2004
    #2
  3. GEEKWANNAB

    GEEKWANNAB Private First Class

    hey Astroman, ok i'll log out and give that a shot. I thought I might have to get that file off the win 95 cd.
     
    GEEKWANNAB, Jun 11, 2004
    #3
  4. GEEKWANNAB

    GEEKWANNAB Private First Class

    hello again, I tried unistalling and reinstalling Avast, but I still get the same error message:

    The OLEACC.DLL file is linked to missing export USER32.DLL:GetWindowModuleFileNameA

    I checked my computer and I do have a USER32.DLL FILE. Maybe the Module file is missing from USER32.DLL??
     
    GEEKWANNAB, Jun 11, 2004
    #4
  5. Boccemon

    Boccemon First Sergeant

    Boccemon, Jun 11, 2004
    #5
  6. alanc

    alanc MajorGeek

    1. Uninstall Avast
    2. Rename C:\Windows\System\OleAcc.dll to OleAcc.old
    3. Reinstall Avast
     
    alanc, Jun 11, 2004
    #6
  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Hi Geek! If you really want to become a bonified geek, your going to have get out of the dark ages and get your self a new speed demon running WinXP! :)
     
    chaslang, Jun 11, 2004
    #7
  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    chaslang, Jun 11, 2004
    #8
  9. alanc

    alanc MajorGeek

    alanc, Jun 11, 2004
    #9
  10. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    I beat ya Alan! :p
     
    chaslang, Jun 12, 2004
    #10
  11. Boccemon

    Boccemon First Sergeant

    Didn't see that on the Avast! site. Googled...two sites state that it is not. :D Just trying to help!! The info I posted was cut/pasted from Snapit (?) :confused:
     
    Boccemon, Jun 12, 2004
    #11
  12. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Nothing wrong with trying to help! But it's always a good idea to go to the source (if that's possible).
     
    chaslang, Jun 12, 2004
    #12
  13. GEEKWANNAB

    GEEKWANNAB Private First Class

    Hello everybody, sorry the wife was complaining I was spending too much time on the computer (at Major Geeks). But I'm safe now she's sleepin.

    Hello Boccemon, I emailed avast TECH support and they said it works with windows 95 perfectly. It's not like here though, it took over a day to get a reply.

    Hey Alanc , how r u. I'll give that a shot and c how it works. Thanks for helping me out. I can't say enough good things about MG'S.

    chas, How's the baseball team doing. Still winning I hope. I paid 2 grand for this machine back in Jan 98 and I want TO MAKE SURE GET MY MONEY'S WORTH! LOL. As soon as I sell my house and get this move over and done I'M going to get a new machine with the latest tech. If you think I ask a lotta questions now , wait til I get my new machine. :D I just need this one to last til then, Though I will keep this one around as a back up.
     
    GEEKWANNAB, Jun 12, 2004
    #13
  14. Boccemon

    Boccemon First Sergeant

    I googled ten more sites. I stand humbly corrected:eek: :eek:
     
    Boccemon, Jun 12, 2004
    #14
  15. Boccemon

    Boccemon First Sergeant

    A humble attempt to redeem myself:

    I cut/pasted this from the Avast! forums:

    I have installed Avast! 4 home. I have go through all the steps required but when I try to write the registration number by clicking the (a) icon nothing happens. I also tried by clicking the direct access from my desktop and this message appears: The OLEACC.DLL file is linked to missing export USER32.DLL:GetWindowModuleFileNameA.

    Can anybody help me?

    Do you have Windows 95?
    Please, take a look here:

    http://www.avast.com/forum/index.php?board=2;action=display;threadid=1920;start=msg12835#msg12835
    http://www.avast.com/forum/index.php?board=2;action=display;threadid=1061;start=msg5702#msg5702
    http://www.avast.com/forum/index.php?board=2;action=display;threadid=257;start=msg1123#msg1123
    http://www.avast.com/forum/index.php?board=2;action=display;threadid=112;start=0 .

    Probably you will have to:
    1. uninstall avast!
    2. delete (or rename) the file OleAcc.dll in your system directory
    3. reinstall avast!

    Wellcome to forums! http://forum.avast.com/YaBBImages/wink.gif
     
    Boccemon, Jun 12, 2004
    #15
  16. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Hi Geek! Yeah my wife just went to bed too. Now it's clear sailing until my eyes won't stay open. Baseball teams (yes plural) are doing just great. And I just got in at about 11:00 pm from oldest son's Stan Musial game (they lost it in the last two innings). That's okay between the two of us we have 5 more games on Sat & Sun. Maybe we'll come out on top.

    Yeah keep the Win95 PC running, and get one more for each OS, and then you'll really become a Major Geek!!! :D
     
    chaslang, Jun 12, 2004
    #16
  17. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    No need to redeem yourself Boccemon. It can be misinterpreted. All those links point out one thing, it's not incompatible with Win95, it just takes some additional steps to make it work with Win95!
     
    chaslang, Jun 12, 2004
    #17
  18. GEEKWANNAB

    GEEKWANNAB Private First Class

    Thanks Boccemon, I appreciate you looking into it further for me , Yes I'm running win 95. so I'll give that a shot. I guess Avast must be running though because when I log onto the internet it auto updates itself. I just wanted to do a manual scan with it. ( you know ; new toy syndrome) Thanks again for the help.

    hey chas outta 5 games I'm sure you guys will win some. Hope you both win em all.

    If I do that I will become a Major Geek BUT I'LL probably be sleeping on the couch with Rex. LOL
     
    GEEKWANNAB, Jun 12, 2004
    #18
  19. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Geek, The couch is good! :) I've gotta a couch (futon) real close to my 8 PC's (yes I said 8). Makes it real convient to pull an all nighter and crash real fast when I'm falling out of my chair. :D
     
    chaslang, Jun 12, 2004
    #19
  20. GEEKWANNAB

    GEEKWANNAB Private First Class

    8 PC'S! Doesen't get any Major Geekier than that. My wife would leave me. Hope you have fridge in there too. I'm going to try that Avast procedure, let you know in a few if it worked.
     
    GEEKWANNAB, Jun 12, 2004
    #20
  21. alanc

    alanc MajorGeek

    Not to the solution...;)
     
    alanc, Jun 12, 2004
    #21
  22. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Ya got me there! :)
     
    chaslang, Jun 12, 2004
    #22
  23. GEEKWANNAB

    GEEKWANNAB Private First Class

    I'M BACK! Hey Alanc and Boccemon that did the trick. THANKS FOR YOUR HELP! Now I have a virus in

    c:\WINDOWS\Application Data\Identities\{7CB10000-BC95-11

    I tried the avast repair button but it said it couldn't repair it. Does anyone know if I Should move it to chest or delete it??
    It's always something.
     
    GEEKWANNAB, Jun 12, 2004
    #23
  24. alanc

    alanc MajorGeek

    That's an attachment in an email message, you're using Outlook Express right?

    Try moving it to chest...
     
    alanc, Jun 12, 2004
    #24
  25. GEEKWANNAB

    GEEKWANNAB Private First Class

    hey Alan
    NO actually I'M using Netscape mail, and I think I know which e mail. A fake letter from paypal. I was just reading about it on avast's site. But then again I'M not 100% sure. Any idea's?
     
    GEEKWANNAB, Jun 12, 2004
    #25
  26. GEEKWANNAB

    GEEKWANNAB Private First Class

    Sorry Alan I missed the move it to chest part. That worked. So if my system works normally after scan is complete and I reboot . should I delete it from chest or will leaving it there be OK/
     
    GEEKWANNAB, Jun 12, 2004
    #26
  27. alanc

    alanc MajorGeek

    Agree with Cowboy, delete it.
     
    alanc, Jun 12, 2004
    #27
  28. GEEKWANNAB

    GEEKWANNAB Private First Class

    OK sounds good to me, I'm going to reboot and scan again.
    SNEAKY LITTLE VIRUS'S!

    Alan and Cowboy
    Thanks again for helping me
     
    GEEKWANNAB, Jun 12, 2004
    #28
  29. GEEKWANNAB

    GEEKWANNAB Private First Class

    HELLO EVERYONE! I hope your all enjoying your weekend.

    Just wanted to thank you all again for all the help you have given me. Avast is running and It detected and got rid of VOICES -1500 on MY computer since 1999 and win32:Trojan-gen{OTHER} on my computer since 2002.

    Thanks to all of you and MG's, my machine and I are now much Geekier. :eek:
     
    GEEKWANNAB, Jun 12, 2004
    #29

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds