Avast says "ROOT KIT!"

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Awesomebob, Dec 8, 2011.

  1. Awesomebob

    Awesomebob Private E-2

    The computer that my wife uses at work came up with a rootkit (according to avast).

    There's no way to do the full read and run, unfortunately, due to her boss not wanting to bring the computer down for a whole day.
    I was able, however, to get scans from RR, super and MGTools.

    Is there a way to get some info from these? If so, It'll help me present a better argument to her boss that I need to bring the computer down for a day.

    Thanks a million.
     

    Attached Files:

    Awesomebob, Dec 8, 2011
    #1
  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Either you have to make the time to run Malware Bytes and Combofix, or tell her boss to get it looked at another way. I do not have enough information at the moment. The combofix log would reveal alot more.
     
    Kestrel13!, Dec 8, 2011
    #2
  3. Awesomebob

    Awesomebob Private E-2

    Thanks for the reply. Seems she did do a combofix, just didn't send me the log. She just ran makwarebytes and got that log as well.
     

    Attached Files:

    Awesomebob, Dec 9, 2011
    #3
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please post what Avast is complaining about either with a log or the full path of the file. ;)
     
    TimW, Dec 9, 2011
    #4
  5. Awesomebob

    Awesomebob Private E-2

    Unfortunately I don't know how to get at the avast info as I don't run that program (and therefore don't know where to tell my wife to look) and she's forgotten what it said.

    I'm assuming that the logs said nothing, so running the scans most likely fixed everything. Not unusual as it did that with me about a year ago.

    Thanks for being here and responding.
     
    Awesomebob, Dec 9, 2011
    #5
  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    According to your logs you are using an outdated version of avast free anyway. Uninstall the older version, reboot the machine, and install the latest free version.

    Then you can run a full system scan with it and let me know if it hits on anything at all.

    Also as something else to try, give this a shot:

    GMER - running with a random name
     
    Kestrel13!, Dec 9, 2011
    #6

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