Avast Update Problem

Getting an error message from Avast AV upon attempting to update - "The Package is Broken".

Any clues?

Thanks,
g ...

 

~*UPDATED*~ ok, not "exactly" sure what I did, other than "hammer" a bit on the keyboard and mouse (real technical term, "hammer" - huh?) ... anyway, disabled some recent FF add-ons that I had installed before leaving the PC for a week or so ... that and a couple of Restarts seems to have cleared the error. I had tried the Avast Forum, but found it very difficult to navigate ... not even sure if my question there was posted (AFTER I DID Register).

Thanks just the same,
g.

 

this is straight from the avast website. you "right click" the avast icon, and select updating to update the program. g/l, sos

 

Thank you. I had tried, several times, to manually update, to no avail.

I think in my case it was one (or more) of the recent FF add-ons/extensions, so when I have time, I'll go back and try enabling them - ONE-AT-A-TIME (this time ... for once!) - and see if I can narrow it down to one that was causing the conflict.

Thanks again!

 

Thank you. I suppose I get confused as to which issue to address first, and then following THE systematic approach from there forward.

An AntiVirus program seems to be the first place to start - and yes, I think the problem is not with Avast, but rather with FF, as I AM having multiples of update and download problems (though Avast comes through each day and tells me (literally voices its updates - for those unfamiliar with the software, so ...?)

And again now, I've successfully confused myself here ...

I'll play with things a bit, and try to get a better read or bearing on the overall situation before I post back again ...

Thanks much ...

 

Thank you. While still unsure about how to produce a "screenshot" such as yours (although occasionally I have been able to get some?!?), I did copy/paste this from my Avast Updater just now ... looks a bit different (?).

Information about current update:
Total time: 9 s

- Vps: Already up to date
(current version 080620-0)

Server: download911.avast.com (75.126.203.73)
Downloaded files: 2 (0.02 KB)
Download time: 1 s

Here it is "un-merged":

Information about current update:
Total time: 9 s

- Program: Already up to date
(current version 4.8.1201)
- Vps: Already up to date
(current version 080620-0)

Server: download78.avast.com (75.126.53.164)
Downloaded files: 3 (7.52 KB)
Download time: 1 s

 

Great! Beautiful! Thank you again!

 

Best to use the Avast! Uninstall utility

Suggest you use the Avast! Uninstall utility

I will add my suggestions

I feel one of the best way to overcome your problems would be to follow the below!
[1]
Mostly it is not possible to fully uninstall avast! in the standard way with using the ADD/REMOVE PROGRAMS in the control panel
Avast do suggest you always use the Avast uninstallation utility “aswClear”.

[2]
Now how to uninstall the software using aswClear.exe:
Download aswClear.exe on to your desktop
http://files.avast.com/files/eng/aswclear.exe?
Start Windows in Safe Mode
Open (execute) the uninstall utility
If you installed avast! in a different folder than the default, browse for it. (Note: Be careful! The content of any folder you choose will be deleted!)
Click REMOVE
Restart your computer

[3]
Next have a newly downloaded Avast program and Install same.

[4]
Then you can do a manual update of the Avast with = Right Click on the system tray "A" Icon = from the menu = updating = click on "iAVS update" and the "program update"

Hope may help

 

Hi Halo,

Yes, I understand - thanks.