AVG Won't Go

Discussion in 'Software' started by mark59, Jun 7, 2011.

  1. mark59

    mark59 MajorGeek

    I am trying to uninstall AVG 2011 (version 10.0.1382) from my laptop (Acer Aspire 5920) running Windows (Windows Vista). It will not uninstall.

    I have tried to uninstall in the following four ways (I have tried in the order listed):

    1. By trying to remove it using Revo Uninstaller version 1.9.2.0 (free version);

    2. By trying to remove it using CCleaner version 3.04.1389;

    3. By running AVG 2011's own uninstaller;

    4. By simply trying to delete the AVG folder in C:\Program Files (C is my hard drive).

    I don't know how I can get rid of it now.

    Thanks

    mark59
     
  2. satrow

    satrow Major Geek Extraordinaire

    What parts are left? Files, folders, registry entries ... ?

    I'd use Process Explorer's suspend process feature and Autoruns to ensure there was no part of it actively running and no remnants trying to load, reboot and use Windows Explorer to delete any files.
     
  3. mark59

    mark59 MajorGeek

    I don't think any of it has gone.
     
  4. oma

    oma MajorGeek

  5. satrow

    satrow Major Geek Extraordinaire

    Are you using an account with administrative rights?
     
  6. mark59

    mark59 MajorGeek

    Yes, I am.

    BTW can you please remind me how to use Windows Explorer. I know it seems a stupid question and I know it is straightforward but it's one of those things that I'm always forgetting.

    Thanks

    mark59
     
  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Just right click the start button and choose explorer. Then start deleting anything AVG. Then run the AVG Removal Tool.
     

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