backdoor.rustock.B and Trojan Pandex

Discussion in 'Malware Help (A Specialist Will Reply)' started by nancy32986, Jul 15, 2008.

  1. nancy32986

    nancy32986 Private E-2

    I used Norton and it told me that I have a Trojan Pandex and Backdoor.Rustock.B virus. I used a virus scan to delete all the trojans but i still continue to get threat detection from AVG that says: While opening file:C://Documents and Settings\MAZ\Desktop\ZCI Network Folder\Norton\NortonAntivirus\Quarantine\incoming\APO.sysTrojan horse BackDoor.Ntroolkit.AC. Also my Norton Virus program keeps popping up saying that Norton AntiVirus has detected and removed a virus from your computer and the object name is:c:\Documents and...\268E7EC5.exe and the virus name is Backfoor.Rustock.D and the action taken is that the file was automatcially deleted when I press okay another one would pop up. How can i get rid of that? I also used hijack this program here is my log file.

    Logfile of HijackThis v1.99.1
     
    Last edited by a moderator: Jul 15, 2008
    nancy32986, Jul 15, 2008
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Welcome to Major Geeks!

    Please uninstall HJT as it will be properly installed when you do the following:

    Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

    READ & RUN ME FIRST. Malware Removal Guide
     
    TimW, Jul 15, 2008
    #2
  3. nancy32986

    nancy32986 Private E-2

    I did all the scans and here are the logs.
     

    Attached Files:

    nancy32986, Jul 16, 2008
    #3
  4. nancy32986

    nancy32986 Private E-2

    Here is the rest of the logs
     

    Attached Files:

    nancy32986, Jul 16, 2008
    #4
  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are running two anti-virus programs:
    AVG7.5 and Norton -> please uninstall one!.

    Run thisDisable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

    Open notepad and copy and paste the following text in the quote box into the window:
    Save this as fix.bat
    Choose to save as all files.
    Doubleclick fix.bat and let the program run.
    A small black dos window will flash, this is normal.

    Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Please download and run ATF Cleaner by Atribune. This program does not require an installation. The executable actually runs the program.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file.
     
    TimW, Jul 16, 2008
    #5
  6. nancy32986

    nancy32986 Private E-2

    Here is the new log.
     

    Attached Files:

    nancy32986, Jul 16, 2008
    #6
  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Good job.....your logs look clean. Are you having any other malware issues?
     
    TimW, Jul 16, 2008
    #7
  8. nancy32986

    nancy32986 Private E-2

    no! THANK YOU SO MUCH!
     
    nancy32986, Jul 16, 2008
    #8
  9. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are very welcome ....If you are not having any other malware problems, it is time to do our final steps:

    1. If we used ComboFix then UNINSTALL COMBOFIX (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
    2. Click START then RUN
    * Now type "%userprofile%\Desktop\cf" /u in the runbox ( or whatever you renamed it to) and click OK.
    * Note: The space between the cf and the /U, it must be there.
    3. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    4. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    5. If you are running Windows XP or Windows ME, do the below:
    * Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
    * Then reboot and Enable System Restore to create a new clean Restore Point.
    6. After doing the above, you should work thru the below link:
    How to Protect yourself from malware!
     
    TimW, Jul 16, 2008
    #9

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