Being hacked by Chinese

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by tragedy176, Nov 23, 2014.

  1. tragedy176

    tragedy176 Private E-2

    Hey, I've been getting alot of messages from microsoft saying my hotmail account has been compromised and most of the "attacks" are from china. So I'm attaching all the usual malware reports to see if anyone can spot anything and help me out. :) Thanks!
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    While I look at your logs. do the following. Use a different computer and change your password for your email account.

    Rerun RogueKiller and have it fix these items:
    Code:
    ¤¤¤ Registry : 20 ¤¤¤
    [Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ALSysIO (\??\C:\Users\CHADMI~1\AppData\Local\Temp\ALSysIO64.sys) -> Found
    [PUP] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\CltMngSvc (C:\PROGRA~2\SearchProtect\Main\bin\CltMngSvc.exe) -> Found
    [Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\ALSysIO (\??\C:\Users\CHADMI~1\AppData\Local\Temp\ALSysIO64.sys) -> Found
    [PUP] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\CltMngSvc (C:\PROGRA~2\SearchProtect\Main\bin\CltMngSvc.exe) -> Found
    [Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\ALSysIO (\??\C:\Users\CHADMI~1\AppData\Local\Temp\ALSysIO64.sys) -> Found
    [PUP] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\CltMngSvc (C:\PROGRA~2\SearchProtect\Main\bin\CltMngSvc.exe) -> Found
    Rerun MBAM and make sure you have it fix the items it found.

    Reboot and rescan with MBAM and RogueKiller and attach the new logs.
     
  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am not seeing any malware. But let's do this:

    Please download AdwCleaner by Xplode and save to your Desktop.
    • Double click on AdwCleaner.exe to run the tool.
      Vista/Windows 7/8 users right-click and select Run As Administrator
    • Click on the Scan button.
    • AdwCleaner will begin...be patient as the scan may take some time to complete.
    • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R#].txt) will open in Notepad for review (where the largest value of # represents the most recent report).
    • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
    • Attach the logfile to your next next reply.
    • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.

    Then:

    http://imageshack.us/a/img841/7292/thisisujrt.gif Please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.
     
  4. tragedy176

    tragedy176 Private E-2

    Thanks for the quick reply! Here are the logs you asked for
     

    Attached Files:

  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    There is no malware in your logs. Did you change your password?
     
  6. tragedy176

    tragedy176 Private E-2

    I did indeed. Hotmail forces you to if there is suspicious activity. It also keep logs of the location "you" signed in from. Apparently I tried to sign in from china 3 or 4 times in the last few days..

    Thanks for the help!
     
  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are welcome.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    7. If you are running Win 8, Win 7, Vista, Windows XP or Windows ME, do the below to flush restore points:
      • Refer to the instructions for your WIndows version in this link: Disable And Enable System Restore
      • What we want you to do is to first disable System Restore to flush restore points some of which could be infected.
      • Then we want you to Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     

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