Bios? Password Screen

When my computer boots up it stops at a black screen with white words saying:
IF THERE IS NO PASSWORD,SIMPLY PRESS ENTER. OTHERWISE TYPE IN THE PASSWORD AND THEN PRESS ENTER
I do not have a password set, so I just press enter to continue.
I never used to get this, I think it was due to a windows update.
There is an option in the bios to set a password, but there is none set.
How do I get rid of this? Ive searched online but nothing helps.
Thanks.
This is some info about my system.
Windows 10 Home (x64) Version 1803 (build 17134.191)
Install Language: English (United States)
System Locale: English (United States)
Installed: 27/07/2018 16:46:05
Servicing Branch: Current Branch (CB)
Boot Mode: BIOS (Secure Boot not supported)
System Model
MEDIONPC MS-7616 1.0
Enclosure Type: Desktop
Processor a
2.67 gigahertz Intel Core i5 750
64 kilobyte primary memory cache
256 kilobyte secondary memory cache
8192 kilobyte tertiary memory cache
64-bit ready
Multi-core (4 total)
Not hyper-threaded
Main Circuit Board b
Board: MEDIONPC MS-7616 1.0
Bus Clock: 133 megahertz
BIOS: American Megatrends Inc. A7616MLN.10J 04/25/2011

 

If this prompt is coming from the BIOS, I don't see how this could have anything to do with Windows or a Windows Update since the operating system is not even touched in the boot process until after the BIOS POST (power on self-test). It is only after a successful POST that the boot process starts to look for the boot drive and then start to load the OS.

If this is a Windows 10 prompt, see How to disable Password prompt on Startup in Windows 10. That said, I recommend everyone use a Windows password just to keep someone from stepping up to your computer when you are away and gain access. It does not have to be a big complex password. Most people (like nosy nephews or neighborhood whizkid, once they see a password is required, will just give up. Just don't make it your dog's name.

 

Go into the BIOS and see if there is an option to turn off the password, should get rid of the prompt.
Might be under the Main section - User Password - disable.

 

Thanks for the replies, but your advice just doesnt apply to my problem
I do not have any passwords set either in the bios or in windows10, only thing I saw and changed was in user accounts
unticked users must enter a user name and password to use this computer, but this made no difference. fyi the password screen comes just after the POST info.
This is only the 2nd time I have asked for help. as I can normally solve things on my own or find help online, but this has got me stumped, and it is rather odd that nobody anywhere online has had this same problem. Its not the end of the world, but is a nuisance when windows is updating and stops and starts several times, but gets stuck on that password screen, so I have to be around to press the enter key to continue.
If there is any more help it would be appreciated.

 

Well, you can't really say that. That would suggest everybody everywhere has seen your request for help here. And we know that is far from fact.

If you look here, you can see that, as of right now, there have been only 41 views of this thread - and 2 of those are mine.

Did you run through that link I provided? Is Windows otherwise current? Have you scanned for malware just to be safe?

 

There is a Password attached to your BIOS...The BIOS and Supervisor passwords cannot be removed or changed unless you know the existing password.The only other way i know of is to reset the CMOS battery.And the jumper.

 

Digerati, I think you misunderstood, I wasn't referring to this forum, i did say "Anywhere online". And yes I did follow your links, but no luck. And I have firewall, virus checker and malware scaanner, all is fine.
wile e coyote, not sure what you mean about the bios has passwords but I will make some enquiries to find out what this password is.
Thanks..

 

Yes, but you also said "nobody" anywhere has had this problem.

Google suggests otherwise.

Is, "IF THERE IS NO PASSWORD,SIMPLY PRESS ENTER. OTHERWISE TYPE IN THE PASSWORD AND THEN PRESS ENTER" the exact wording? Including the missing space after the comma?

 

A picture is worth a 1000 words.. can you take a picture of the screen and post it?

 

In fact there is no space after the comma or the full stop, so my post is in error as I put a space after the full stop.
Could you give me a link to where my problem is discussed via google, as I honestly can't find any, although I didn't read every article if I didn't think it was relevant. Pic is attached

 

But did you look in the BIOS or not.. kinda sounds like you didn't - dismissing my suggestion...

 

I second foogoo's recommendation. It may be set to prompt for a BIOS password, even if it is blank because you didn't set one. Check this possibility, if for no other reason than to conclusively eliminate it.

 

I did check the bios (several times), and there is nothing about prompting for a password. I have read about removing the motherboard battery to clear any password, but am not even sure this would solve my problem as it might not even be the bios that is the problem, but will try at some point.
Thank you all for your attempts at helping out, much appreciated.

 

The thing that gets me is it really does not even look like a real "BIOS" password prompt. It is definitely not a Windows password prompt. I am bothered by the formatting errors (no spaces after the comma or the period). It looks unprofessional. Those are things you look for in scams and malware infection attempts.

Again, this would not be caused by a Windows Update.

How old is the CMOS battery? If more than a couple years, I would NOT simply reset the BIOS by pulling the battery for a bit, but rather replace the battery with a new one.

Be sure to unplug the computer from the wall before starting. Then make sure you touch bare metal of the case interior BEFORE you reach in to discharge any static in your body. Note the polarity of the battery. Typically, the + side is up. Remove the old battery. This might require using a small flat tip screw driver to release a little spring lever. Use good lighting and keep a steady hand.

Most CMOS batteries are CR2032 3V wafer batteries you can get at most battery/watch/camera counters.

Do NOT touch the new battery with your bare fingers. Skin oils promote corrosion and attract dust. I put a clean sock over my hand. Remember to touch bare metal of the case interior BEFORE reaching in. Insert new battery, observing proper polarity.

Now inspect the rest of the interior. Make sure all data and power connectors are secured tightly and there is no build up of heat trapping dust. Make sure cable management is "tidy" to avoid hitting fan blades and to minimize impacting desired front-to-back air flow. Keep touching bare metal frequently.

Once satisfied all looks good, connect power and boot directly into the BIOS Setup Menu. Check/set date and time and make sure your drive boot order points to your boot drive first. Then "Save and Exit" to [hopefully] boot normally.

 

What I thought as well, doesn't look like a regular bios password.
Thanks for your battery change advice, I do have an anti-static wrist strap to discharge static. I do have CR2032 batteries,, as they are used in my diabetic blood glucose meter, will check first of course that it is the right battery.
I will be printing your advice to be at hand when I do change the battery.
Once again thanks to all of you, I know where to come for help in the future.

 

Those are fine, if properly grounded, clean, and not damaged. The clean part is important. Those straps can get dirty from dead skin, skin oils and plain old dirt and consequently, become less effective. But if still in good condition and properly grounded to bare metal of the case, they are nice because you don't have to remember to keep touching that bare metal.

 

I sorry been busy to post back.

I been keeping up.

I have been reading up on some thing's about your problem.Other then this current issue has there been any funky thing happening randomly.Like mouse moving on it's own or system just randomly shutting down.

 

I would recommend a rootkit scan just to be safe. TDSSKiller has been one of my "go to" suites for quite some time.