Black Screen Win 7 Login

I read the MA sticky and have searched the forums and online.

I can not get a login with Safe Mode without Windows complaining about Windows Explorer crashing. Two or three times and I get out of memory errors leaving shutdown via power button the only option. I read somewhere this is due to a thumbnail issue and the only thing that was recently added to the desktop is a jpg for Starbucks. The only shell issue I can remember recently is Google Drive for the Desktop, which I did not think was fully setup.

This is a dual boot system and I have autologin after 5 second delay to Windows. I had also set autologin to user from Windows skipping the login screen That 5 seconds allowed me to logon to LinuxMint and I can then mount the drive. Is there a way to change the login to see if another user has the same error? I could then copy the documents folder and start a new user if this is a corrupted user profile. :confused

 

If it is a dual boot, the MBR is probably hosed, which could be part of the problem with Windows crashing. The sad thing is, to do any kind of extreme repair, that means loosing everything, and reinstalling which OS you are going to use majority of the time, then install the other in a Virtual machine.

As for the other user profile, you could enable Root, then copy over the old profile to the new, but all you are doing is moving a messed up profile, creating another messed up profile.

Get the exact error message that Windows is throwing up for the BSOD (Blue Screen of Death) and post back. Also what is the manufacturer & model of the computer that is giving you these issues?

 

@brownizs, Thanks for the response. This was my HP G60-430US laptop (Staples sold it) and the error was "com surrogate has stopped working". Since it did not happen in LinuxMint it was not hardware related.

What ever it was is gone, as I did the Nuclear Option after 272 MB file transfer. (Using USB to IDE cable and 160 Gig Seagate Barracuta I retired about 5 years ago.) I may have lost some iTunes songs, but that is ok in that I use an Android phone.

 

You will not get Windows errors on Linux, due to how it is written, and how it reports errors. They are two totally different Operating Systems. The problem can still be there if it is hardware based, but OS based, and if it was just Windows only that you were getting the error, which related to folders that contain media in them. Basically it is a sub-process of Windows Explorer, and something in that folder did not agree with Explorer, is why you would get the error message.

Usually Com Surrogate is related to bad Codecs or Com Components that are not fully compatible with the OS (ie bad or poor programming practices by the software writer).

 

Oh, I well know the difference in Linux as I had a Linbox for over 7 years.

I never could find the culprit and even tried deleting the last jpg saved and that also did not do it. I never found a good definative answer to why it worked for over 2 years and all of a sudden went wonky. :confused

I had wanted to wipe the laptop for sometime anyway. :-D

 

Bad Codec got loaded during an update on one of the programs that you had on there, most likely.

The two things that is keeping me from sticking with Linux (Linux Mint or Ubuntu), is Native iTunes support, and no matter what, always have issues after a while that Samba 2.x.x that comes with those two, not Samba 4.x.x develops amnesia and forgets how to access the Windows share on one of my network drives.

Could do WebDav on one Network drive, and NFS on the Lenovo ix2-4 that I use for image storage for IP security cameras. Then there is the issue with the plug-in for the Foscam FI9821W that I have, that does not work native in Chrome for Linux, so still stuck with Windows 8 full time.