Bloodhound w32.ep virus removal

Welcome to Majorgeeks!

You did not attach your PandaActiveScan log as required BUT do not run it again now! Also you did not follow the instructions in step 7 of the READ ME and as a result, you do not have HijackThis install correctly. In fact you are running it directly from the ZIP file which we specifically request that you not do. Please fix this now before you continue.

Your OS and IE versions are way out of date and represent a major security risk to you. After we fix any malware problems, you must get updated.

Now run this: SpywareStrike, Smitfraud, SpySheriff, SpyAxe & PSGuard Removal

You will not see many of the items mentioned in the SmitRem procedure. That's okay, just continue on thru to the end and now also attach the requested PandaActiveScan log along with the smitfiles.txt log.

 

Make sure viewing of hidden files is enabled (per the tutorial).

Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O9 - Extra button: (no name) - {FB5F1910-F110-11d2-BB9E-00C04F795683} - (no file)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - (no file)
O15 - ProtocolDefaults: 'http' protocol is in Trusted Zone, should be Internet Zone

After clicking Fix, exit HJT.
Boot into safe mode and use Windows Explorer to delete:
C:\WINDOWS\notepad.com
C:\WINDOWS\system32\ms0b920b.dll
C:\Downloads for fixes\toolbar_uninstall.exe

Additional step to delete WildApp.inf:
- Click Start, Run, and enter cmd in the box and click OK. This opens a command prompt windows.
- Enter the following command lines each followed by the enter key
cd C:\WINDOWS\Downloaded Program Files\
attrib -r -h -s WildApp.inf
del WildApp.inf
exit

If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. If it is, uncheck it and try again. Other wise open Task Manager and kill the process if running then delete the file.

Now if running Win XP goto c:\windows\Prefetch and delete all files in this folder.
Now run Ccleaner (installed while running the READ ME FIRST).

Now we need to Reset Web Settings (if you get another popup about a change to your start page or other pages, allow it since we are doing it):

1. If you have an Internet Explorer icon on your Desktop, goto step 2. If not, skip to step 3.
2. Now right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK. Then skip step 3.
3. If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

Now reboot in normal mode and post a new HJT log.

Make sure you tell me how things are working now.

Reminder Note: Once we have determined you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 1 of the READ & RUN ME. This only applies to if using WinXP or WinMe.

 

Just delete the PSGuard icon by right clicking on it and selecting Delete. Does that work?

Is your CounterSpy version the free trial or a paid version? If free, uninstall it and keep MS Antispyware (for now until you get Win XP SP2, then you would change to Windows Defender).
If CounterSpy is the paid version, uninstall MS Antispyware.

Then if you are not having any other malware problems, it is time to go back to step 1 of the READ & RUN ME to Disable System Restore which will flush your Restore Points. Then reboot and enable System Restore to create a new clean Restore Point.

After that, you should work thru the below link:

How to Protect yourself from malware!

The first step in the above is going to take you to Windows update so you can get your OS and IE versions updated. These are going to be very large updates so hopefully you have a high speed internet connection.