Blue Screen Error

Mitchellman · Mar 5, 2011

I just had a fltmgr_file_system blue screen dump. What do I need to do next? I have a HijackThis logfile. Please help.

TimW · Mar 5, 2011

You need to give us the entire error message. But it could be that this indicates that an unrecoverable failure occurred in the Filter Manager.

You could try this:

* Download debugwiz.zip from the link at the bottom of this page, extract the EXE from the ZIP file and run the tool (debugwiz.exe). (Note: When running on Windows Vista / Windows 7, right-click the debugwiz.exe, and choose Run as administrator from the menu)
* Select the Advanced check-box and click the Browse button next to "Location of the debugging tools…"
* Locate and select cdb.exe (by default in C:\Program Files\Debugging Tools for Windows (x86)\ )
o If you are running a 64-bit OS, you can find cdb.exe in C:\Program Files\Debugging Tools for Windows (x64)\ )
* Click the Browse button next to "Dump file to be analyzed" and browse to your dump file
* Click Generate Log (Note: You should be connected to the Internet while debugging.)
* Wait for the command window to close and then find your log file here: C:\debuglog.txt
* Open the file c:\debuglog.txt in notepad
* Please include DUMP DATA in your reply.

Your program crash dump is probably located in C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson\user.dmp

Blue Screens:
The dump file will be c:\MEMORY.DMP or (for Mini-dumps) in C:\WINDOWS\Minidump\

If you do not have a dump, ensure that your machine is configured to write out a dump by following the directions from Microsoft.

If you are unable to find a dump file at any of the locations given above search your drive for *.dmp files.

Download debugwiz.zip
Click to expand...

Mitchellman · Mar 6, 2011

DATA DUMP
Here is all I could finf. It appears that Google Chrome crashed. Should I uninstall?

TimW · Mar 6, 2011

Mitchellman said: ↑

It appears that Google Chrome crashed. Should I uninstall?
Click to expand...

Where are you getting that info? If in fact it was caused by Chrome, then yes, uninstall and run CCleaner. Then reinstall and see if you still get errors.

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Blue Screen Error

Mitchellman Private E-2

Attached Files:

hijackthis.log

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

Mitchellman Private E-2

Attached Files:

debuglog.txt

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member