Blue Screen Help

Discussion in 'Software' started by floridasun2020, Jul 28, 2020.

  1. floridasun2020

    floridasun2020 Private E-2

    I have been getting a Blue Screen Now for over a year now. sometimes I can go months without and sometimes I will get them for a week straight. here is a message from bluescreen viewer.

    072820-8718-01.dmp 7/28/2020 10:17:22 AM IRQL_NOT_LESS_OR_EQUAL 0x0000000a fffff283`f7e04c98 00000000`00000002 00000000`00000000 fffff800`27c4f74c ntoskrnl.exe ntoskrnl.exe+1c23c0 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 10.0.18362.959 (WinBuild.160101.0800) x64 ntoskrnl.exe+1c23c0 C:\WINDOWS\Minidump\072820-8718-01.dmp 12 15 18362 451,987 7/28/2020 10:17:56 AM
     
  2. floridasun2020

    floridasun2020 Private E-2

  3. LauraR

    LauraR MajorGeeks Super-Duper Administrator Staff Member

    Typically it has to do with something you are using. Did you start a program when it happened?

    I've had it happen to me in the last few months using Windows 10 and it had to do with my Photoshop app which had updated and needed me to update my Graphics driver.

    See this on Microsoft: https://support.microsoft.com/en-us/help/4028391/windows-how-to-fix-error-0xa-irqlnotlessorequal
    "This error means that something may be wrong with a device driver, your device's memory, or antivirus software on your device."
     
    Last edited: Jul 30, 2020
    satrow likes this.
  4. floridasun2020

    floridasun2020 Private E-2

    I always update to latest windows and all my drivers are up to date I use Auslogics Driver Updater.

    I have run memory checks with no issues and the only antivirus I use is windows defender.

    On this PC I am using an older version of Photoshop CS5 with a Gigabyte Radeon RX580.

    Whats weird is I can go months without any issues and then all of a sudden they come on daily for a week or more.
     
  5. satrow

    satrow Major Geek Extraordinaire

    Zip some minidumps and attach the zip here please.
     
  6. floridasun2020

    floridasun2020 Private E-2

  7. satrow

    satrow Major Geek Extraordinaire

    Looks like the Realtek NIC driver: rt640x64.sys. See if you can download and install a later one from your PC/motherboard maker, B450M DS3H-CF.
    Code:
    STACK_TEXT: 
    fffff800`2c071f18 fffff800`27dd41e9 : 00000000`0000000a fffff283`f7e04c98 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
    fffff800`2c071f20 fffff800`27dd0529 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
    fffff800`2c072060 fffff800`27c4f74c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x469
    fffff800`2c0721f0 fffff800`27c4f653 : fffff800`2c072410 ffff8402`9279e2a0 00000000`00000000 00000000`00000000 : nt!KiExpandKernelStackAndCalloutSwitchStack+0x4c
    fffff800`2c072260 fffff800`27c4f60d : fffff800`2b5018d0 fffff800`2c072398 ffff8402`8ef795f0 00000000`00000000 : nt!KeExpandKernelStackAndCalloutInternal+0x33
    fffff800`2c0722d0 fffff800`2b4f1741 : fffff800`2c072410 fffff800`2c072410 ffff8402`92d77c60 00000000`00000000 : nt!KeExpandKernelStackAndCalloutEx+0x1d
    fffff800`2c072310 fffff800`2b24b530 : ffff8402`939d4070 fffff800`2c072710 00000000`00000000 00000000`00000000 : tcpip!FlReceiveNetBufferListChain+0x311
    fffff800`2c0725b0 fffff800`2b24b027 : ffff8402`926e48a0 ffff8402`00000001 00000000`00000000 ffff8402`00000002 : ndis!ndisMIndicateNetBufferListsToOpen+0x140
    fffff800`2c072690 fffff800`2b250eb0 : ffff8402`92aab1a0 00000000`00000000 ffff8402`92aab1a0 fffff800`286b8c45 : ndis!ndisMTopReceiveNetBufferLists+0x227
    fffff800`2c072790 fffff800`2b281716 : ffff8402`92d77c60 fffff800`2c072861 00000000`00000000 00000008`00000000 : ndis!ndisCallReceiveHandler+0x60
    fffff800`2c0727e0 fffff800`2b24e874 : 00000000`0052fcb3 00000000`00000001 ffff8402`92aab1a0 00000000`00000001 : ndis!ndisInvokeNextReceiveHandler+0x20766
    fffff800`2c0728b0 fffff800`2d9d8017 : fffff800`2a721520 fffff800`2a721520 fffff800`2c072a40 00000000`00000000 : ndis!NdisMIndicateReceiveNetBufferLists+0x104
    fffff800`2c072940 fffff800`2a72151f : fffff800`2a721520 fffff800`2c072a40 00000000`00000000 ffff4679`00000001 : rt640x64+0x28017
    fffff800`2c072948 fffff800`2a72151f : fffff800`2c072a40 00000000`00000000 ffff4679`00000001 ffff8402`9892d080 : Wdf01000!imp_WdfSpinLockAcquire+0xaf
    fffff800`2c072950 fffff800`2c072a40 : 00000000`00000000 ffff4679`00000001 ffff8402`9892d080 00000000`00000001 : Wdf01000!imp_WdfSpinLockAcquire+0xaf
    fffff800`2c072958 00000000`00000000 : ffff4679`00000001 ffff8402`9892d080 00000000`00000001 80000000`00000002 : 0xfffff800`2c072a40
    Code:
    Debug session time: Tue Jul 28 15:17:22.144 2020 (UTC + 1:00)
    Loading Dump File [C:\Users\Me\SysnativeBSODApps\072820-8718-01.dmp]
    System Uptime: 0 days 23:36:18.798
    BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
    Bugcheck code 0000000A
    Arguments:
    Arg1: fffff283f7e04c98, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
       bit 0 : value 0 = read operation, 1 = write operation
       bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff80027c4f74c, address which referenced memory
    *** WARNING: Unable to verify timestamp for rt640x64.sys
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  AV_rt640x64!unknown_function
    BiosVersion = F42h
    BiosReleaseDate = 10/18/2019
    SystemManufacturer = Gigabyte Technology Co., Ltd.
    SystemProductName = B450M DS3H
    BaseBoardProduct = B450M DS3H-CF
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    
    
    *** 3rd PARTY DRIVER LIST ***
    Code:
    AMDPCIDev.sys               Wed Sep 11 05:15:11 2019 (5D7874CF)
    AMDRyzenMasterDriver.sys    Thu Oct 18 05:47:22 2018 (5BC8105A)
    AtihdWT6.sys                Tue Jul 16 23:40:53 2019 (5D2E5275)
    FlashBoot.sys               Wed Aug 14 13:48:29 2013 (520B7C9D)
    LEqdUsb.Sys                 Tue Apr  3 17:59:40 2018 (5AC3B2FC)
    LHidEqd.Sys                 Tue Apr  3 17:59:39 2018 (5AC3B2FB)
    LHidFilt.Sys                Tue Apr  3 17:59:46 2018 (5AC3B302)
    LPCFilter.sys               Wed Jul 11 01:38:20 2012 (4FFCCAFC)
    RTKVHD64.sys                Tue May 14 12:25:05 2019 (5CDAA591)
    SCDEmu.SYS                  Mon Apr 12 09:52:25 2010 (4BC2DF49)
    WdFilter.sys                Sun Aug  5 07:05:17 1984 (1B73309D)
    WdNisDrv.sys                Sat Mar 25 23:05:45 1995 (2F74A1C9)
    amd_sata.sys                Thu Mar 19 06:43:08 2015 (550A6FFC)
    amd_xata.sys                Thu Mar 19 06:43:10 2015 (550A6FFE)
    amdgpio2.sys                Mon Oct 28 11:13:47 2019 (5DB6CD6B)
    amdgpio3.sys                Mon Mar 14 10:19:36 2016 (56E69038)
    amdkmpfd.sys                Wed Mar 20 13:28:52 2019 (5C924014)
    amdpsp.sys                  Wed Jun 19 15:45:11 2019 (5D0A4A77)
    atikmdag.sys                Sat Nov 16 02:50:08 2019 (5DCF63E0)
    atikmpag.sys                Sat Nov 16 02:29:01 2019 (5DCF5EED)
    dump_secnvme.sys            Thu Aug 16 12:55:48 2018 (5B756644)
    iwdbus.sys                  Thu Nov 19 23:37:42 2015 (564E5D46)
    lockscr.sys                 Mon Jan 21 13:10:47 2019 (5C45C4D7)
    pwdrvio.sys                 Tue Jun 16 02:43:45 2009 (4A36F8D1)
    rt640x64.sys                Mon Jul  1 08:38:21 2019 (5D19B86D)
    secnvme.sys                 Thu Aug 16 12:55:48 2018 (5B756644)
    secnvmeF.sys                Thu Aug 16 12:55:47 2018 (5B756643)
    wdfserial.sys               Thu Mar  5 23:51:36 2015 (54F8EC08)
    
     
    LauraR likes this.
  8. floridasun2020

    floridasun2020 Private E-2

    Thank you, I will give that a shot
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds