Blue Screen of Death, 3 times in 2 days

Discussion in 'Hardware' started by StiinaQT, Nov 18, 2013.

  1. StiinaQT

    StiinaQT Private First Class

    I have looked at some of the posts for blue screen and here is what information I can provide:

    My computer is: HP Pavillion (Pretty old, but can't remember when!)
    Processor: AMD Phenom 8400 Triple Core, 2.11 GHz
    RAM: 3 GB
    32-Bit
    Windows 7, Svc Pk 1

    I have a lot of hardware attached to my computer, but nothing new since replacing my keyboard & mouse about 6 mo ago.

    Over the past 2 years, I do have a lot of programs that have built up due to virus removal / repair that I have been remiss in cleaning up, but need some help there. I'm not sure anymore what makes sense to keep and which I should delete.

    I did run CCleaner and my antivirus (Avira) has found several threats in the past two weeks and automatically removed them, I checked and it was 23 incidents! In the quarrantine, I find: Rogue.9764433.1, Staser.rfm, and Buzus.nffl.

    I looked in the Windows file minidump and it is empty.

    What can I provide for you to help me find a solution or should I take this over to malware removal in light of the Avira activity?

    Thanks for your help! You guys are lifesavers.
     
  2. gman863

    gman863 MajorGeek

    The most likely answer is that Windows has become corrupted. Even if you "remove" or "quarantine" malware, it may have already damaged the registry.

    Backup all your files first. If your PC has a factory restore option (on HP, it usually shows up as an "F11" option on the boot screen), run it then run Windows Update. If you do this, you will have to reinstall any software (MS-Office, etc.) that was not pre-loaded on the PC.

    Hope this helps. :)
     
  3. StiinaQT

    StiinaQT Private First Class

    Is there no other way? OMG, that is so traumatic to do that! Ok, will get to work on it now. I just got the Windows Explorer has quit working / restarting. I guess it will continue to become more unstable.

    Thanks for your help!
     

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