Blue screen of death on windows 7 x64 laptop

I have a laptop running windows 7 x64 i came home to find it had been restarted I then found out it blue screened and the error was as follows

ntoskrnl.exe ntoskrnl.exe+ec542 fffff800`03055000 fffff800`0363d000 0x005e8000 0x4fa390f3 5/4/2012 4:18:59 AM Microsoft® Windows® Operating System NT Kernel & System 6.1.7601.17835 (win7sp1_gdr.120503-2030) Microsoft Corporation C:\Windows\system32\ntoskrnl.exe


PCIIDEX.SYS PCIIDEX.SYS+8ab8 fffff880`012a8000 fffff880`012b8000 0x00010000 0x4a5bc114 7/13/2009 7:19:48 PM


the shutdown happened between 10am and 2pm roughly

I would like to kn ow what caused this I have had blue screens in the past which were caused by windows trying to use its own graphics drivers instead of the manufacturers but these have been resolved.

Any help would be most welcomed. Thank you very much in advance for an help.

 

more information I just got another bsod this time the data said


ntoskrnl.exe ntoskrnl.exe+25a30 fffff800`03066000 fffff800`0364e000 0x005e8000 0x4fa390f3 5/4/2012 4:18:59 AM Microsoft® Windows® Operating System NT Kernel & System 6.1.7601.17835 (win7sp1_gdr.120503-2030) Microsoft Corporation C:\Windows\system32\ntoskrnl.exe


I am going to run a full chkdsk and see if there are any bad sectors.

 

Hey kiddo, good to see you.

Let us know what you dig up.

There is a Microsoft article that references this issue:

http://support.microsoft.com/kb/124550

You may end up doing a "Startup Repair". Also, you may want to check your RAM. Bad bits on the RAM will write bad data to the hard drive.

 

ya im still around and kicking and the log is attached below. Luckily the laptop should be under warranty still from walmart....

 

Guaranteed those prefetch files were what was screwing you up.

What you can do to go one step beyond the chkdsk is use Ccleaner to clear out the Old Prefetch files. It's under the Advanced section on Disk Cleanup.

You knock 'em out, reboot twice, and that rewrites the Prefetch files from scratch.

 

o good so it was only the prefetch files and i know ccleaner well lol I worked my colleges help desk for 2 semesters

 

And, you may want to look into replacing the drive regarding the clusters. I'd load HDSentinel on it to check the status of the drive.

Better safe, than sorry...

 

so far no crashes i will check the drive soon i know the hard drive in my desktop is beginning to fail but you yourself know the age of that hard drive

 

now my bsod problem revolves around dxgmms1.sys

here is the information

dxgmms1.sys dxgmms1.sys+b685 fffff880`03d38000 fffff880`03d7e000 0x00046000 0x4ce799c1 11/20/2010 5:49:53 AM

 

yes it is plodr I thought I had the problem solved then it came back now I am finding that I have 8kb in bad sectors on the hard drive so I might just get a replacement while it is still under warrenty

 

Yeah, I do know their generation. 7200.9 Seagate.

There were two when I passed it along. I'm guessing both have moved on to the great platter graveyard?

 

well the one that was running xp is dying its backed up mostly i just havnt had time or cash to really replace it as for the one that had the 7 trial on it it now has ubuntu 12.04 on it which is what im currently using

i might have a cheap replacement for the xp drive as my mom just got a computer upgrade and im getting her old hdd we believe is still good