Blue Screen, Pc reboots soon as windows logs on ??? Any one Help

Hello there, i turn the pc on, i log on and when windows loads up it just goes to a blue screen and then shuts down.


i am not sure what to do, i hope someone can help.


http://co110w.col110.mail.live.com/att/GetAttachment.aspx?tnail=0&messageId=81aa5b54-b7a0-4d8e-a33d-4445d76ce04d&Aux=4|0|8CB40B0E2D22010|


Thanks

 

http://www.geocities.com/southend_boy2000/blue.jpg



Hi, does this pic display?

In safe mode the pc is fine.

could it be spyware that caused it? for some reason i think it might be on my pc as some pop ups come up saying i need to scan and buy the crappy software.

i will find out the SP and get back soon as.

Thanks

 

Hello, ive sorted the problem.

thanks for the advice.



I think i might have some spyware on my PC, even though it is not showing or causing a problem.

What is the best way to go about highlighting, finding it and removing it?


Thanks guys.

 

click this link for cleaning your pc

this will take you to the malware forum and give you detailed instructions on removing Malware,spyware ect...

 

Hi, it has come back and it is worse.

Now it restarts in safe mode now.

I thought that I had sorted it when I removed a file from the start menu, it fixed it and all was fine but now it it restarts in nomal and safe mode under all users and administrator.


What can I do now as I can't even keep the pc logged on ?



Thanks

 

If i did a format and delete everything on the hard drive will it be fine when i reinstall windows, or will the virus still be there some how ?


i have some stuff on the pc that i need to get off, is ther anyway i could keep it logged on for a small amount of time so i can transfeer it all ?


What do you mean put it on a friends pc ?

thanks

 

need to post in the malware forum, they are better equipped to answer your questions and assist you with any answers

 

They have send me back to this forum.


the file that i removed from the startup was CTFMON, this fixed the comp for a few days and now it restarts everytime.

Is there anyway i can get the stuff off the hard drive then i will format it.


Thanks

 

backing up your computer

Frequently asked questions
The first link gives you information on backing up your computer, the other link gives you information on formatting your computer, backing up registry, and just general questions you may have.
As far as restoring you ctfmon, hang on for a couple more days and see if someone here may have a better solution than reformatting your hard drive for this type of problem....

 

thanks for helping,

would i be able to put my hard drive in another pc and then and run 2 hard drives and save the info i want or maybe remove any viruses then put the hard drive back?

Thanks

 

I really think u are panicing and rushing things here, you may be able to sort this without a full system format.

First off, have you tried system restore?
Have you installed any drivers as said earlier, I did not see you reply to this.
How old is ur pc and have you made any changes to it?

This could be a number of things. Why do you think it is a virus?
What AV are you running.

If the computer keeps rebooting its self over and over before you get to the desltop then I would put my money on the Harddrive.

If you get to the desktop then It starts doing it then you either have a power problem or a software issue, which could be the drivers or it is possible it could be this virus you are talking about.

But without answering certain questions then you cant sort it out properly.

Dont panic and go through things step by step.

 

This is because the computer has not shut down properly.

Its like pulling the plug out without shutting down, it will start in safe mode.

 

hi, sorry if i am being awkward, the pc is actually a friend of mines and he cannot get on the net so he is teling me the info and im putting it on here.

i said it was rebooting when he logged on, well i have just spoken to him, it doesnt actually reboot, it just logs him off after being on the desktop for 10 seconds, it goes back to the user log in screen, it does this in safe mode and under all users.

he has just tried to do a system repair from the windows cd, it is still doing the same thing tho.

The pc is around 2 years old with xp sp2.

when trying to restore to an earlier point it just freezes.
Havent made any changes to the pc or updated anything.

Think it is some sort of virus because pop ups were coming up saying he needs to buy some antivirus software to remove it.

Norton Internet Secrity 2008 is on the machine.


He has some data that he want to keep, so he doesnt mind if he could get it off somehow and the do a format to start fresh.



Thanks

 

When he installed Norton did he create a boot disk?

 

yes you can do this however you keep mentioning there is a virus on this machine. if that is the case and Norton did not catch it, you may infect your machine as well?

 

No boot disk.

My pc has protection so i dont think it will get on there, what is involved in running the 2 hard drives and how would i do it.


Thanks

 

It's easier than you might expect but if you are not familiar with the inside of a computer it may seem challenging to you.
1 check you to see if your ribbon connecting your original drive has another connection on that same line, if not you will need to purchase another ribbon or either take the one from the computer that is having problems.
2. you have to make sure the hard drive jumper is set to slave. go to the manufactures website for that drive and locate the jumper settings for that drive and make it slave.
3. you have to make sure your power supply has an extra power connection. some computers have just the amount of power connections as needed for that particular model of computer.

 

ok, i will give it a try.

When its in and i switch the pc on, will it just be another drive like F: or something ?


thanks for helping.


lee

 

Yes, but if your computer doesn't see the drive post back.

 

ok thanks will do

 

Has he got an AV installed if so which one?